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Bright Idea - Chalk Sound waterfront rental

Providenciales
|
Logement à louer – 
4 Chambres, 5 salles de bains, 8 couchages

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Basia Z
Providenciales
Auteur confirmé
33 avis 33 avis
31 votes utiles 31 votes utiles
“Higly recommended”
5 5 étoiles Avis écrit le 11 juillet 2014 Séjour en mai 2014
Google Traduction

The villa was exactly as promised but the pictures did not do justice to the breathtaking views! We loved kayaking together on the Sound and had wonderful dinners grilled on the large barbeque.The staff were incredibly responsive and ensured our comfort and satisfaction on every level. We wouldn't hesitate booking Bright Idea again.

5 5 étoiles La réservation a-t-elle été facile ? 5 5 étoiles L'itinéraire donné était-il correct ?
5 5 étoiles La remise des clés/l'accès à la location ont-ils été faciles ? 5 5 étoiles État général de la location
5 5 étoiles Literie 5 5 étoiles Cuisine et ustensiles
5 5 étoiles Propreté de la salle de bains 5 5 étoiles Autres équipements
5 5 étoiles Service
Le plus apprécié: The privacy, the private beach, the service
Le moins apprécié: We had to go home
Compagnons de voyage : époux(se)/partenaire
Recommanderiez-vous cet hôtel à un ami ?    Oui.
Recommandé pour:
Groupe d'amis Voyageurs seniors
Familles avec jeunes enfants
  • La location était-elle conforme à l'annonce ?
  • Recommanderiez-vous cette location ?
  • Le rapport qualité-prix était-il bon ?
  • La location était-elle équipée d'un accès Internet ?
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
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Un voyageur authentifié par FlipKey
quebec city
5 5 étoiles Avis écrit le 6 mars 2014 Séjour en janvier 2014
Google Traduction
5 5 étoiles Rapport qualité / prix 5 5 étoiles Chambres
5 5 étoiles Emplacement 5 5 étoiles Propreté
5 5 étoiles Réception 5 5 étoiles Service
Recommanderais-je cette Location de vacances à mon meilleur ami?  
Recommandé pour:
Pour les amoureux
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un voyageur et non de TripAdvisor LLC ou de ses partenaires.
Réponse de la direction
06 mars 2014
Yikes! I don't miss the snow at all. :) Thanks so much for your kind words and you're going to love the blackouts! Tell Mariette that I'm looking forward to shelling with her again next year and that we're all waiting for you to come 'home' again soon.
Cette réponse est l'opinion du représentant de la direction et non celle de TripAdvisor LLC ou de l'un de ses partenaires.
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Bspagna
San Rafael, Californie
1 avis
2 votes utiles 2 votes utiles
“Ideal family vacation house”
5 5 étoiles Avis écrit le 21 février 2013 Séjour en février 2013
Google Traduction
2
personnes ont trouvé cet avis utile

Our family (5 adults and 3 children) just returned from a one week vacation spent at Bright Idea. Having never visited Turks and Caicos, we chose this villa based on limited reviews and limited options (due to late planning).  This villa, while having minor shortcomings, was nearly ideal accommodations for us.

Throughout the planning and stay, we primarily interacted with the gracious property manager, Basia. From the start, she was friendly and welcoming, always conscientiously addressing our needs and issues. There was initially some confusion about the owner's desire to only rent weekly from Sat-Sat, but Basia ultimately resolved it to book our rental from Mon-Mon.  She provided for all of our requests and had an escort, Myrtho, meet us upon arrival at the airport in order to lead us in our 2 rental cars to the villa.

After a short 10 minute drive, we pulled into the secluded driveway to arrive at the villa.  Upon exiting the cars, we walked up some stairs to stand on the deck of the pool, overlooking the stunning turquoise waters of Chalk Sound.  This initial experience creates quite a positive impression.  Myrtho led us into the main house, explaining all protocol regarding the rental.  Don't worry if you're too mesmerized by the view to pay complete attention, as all pertinent is contained in a well organized binder.  He gave us a full welcome tour and left us to get settled.

The villa itself is pretty well described in the internet listing.  Essentially, it is a comfortable home, well appointed for accommodating 8 people.  Highlights for us were 1) the well stocked kitchen (could use sharper knives), 2) the gas grill and outdoor dining table, 3) the clean, refreshing pool, 4) the private beach with 2 kayaks, and 5) the separate cottages with ample amenities. Lowlights for us were 1) uncomfortable king bed in the main house 2) lack of light-blocking shades in all bedrooms 3) lack of an outdoor water source for rinsing bodies and gear, 4) worn outdoor lounge chairs, and 5) the malfunctioning Internet router which resulted in poor, infrequent connection.

During our stay, we had to call Basia for two issues, which she promptly addressed.  Initially, the water in the shower of the westernmost cottage was yellow due to a lack of recent use. Myrtho came out and flushed the tank, and we had no subsequent problems. The other issue was the Internet router, which Basia first had serviced and then completely replaced. While it worked for a day or two, the last couple of days we resorted to going to Turtle Cove to the Green Bean Cafe (an absolute gem!) in order to get connected.  We did not call Basia, who undoubtedly would have addressed it, purely because our stay was almost over.

As for the location, we found it perfect. We liked the seclusion of being on Chalk Sound, a purely residential area.  Thankfully, we enjoy cooking our own meals and eating at home (even on vacation) because essentially all restaurants are a minimum of 15 minutes drive away.  We thoroughly enjoyed relaxing by the pool and at the private beach as well as kayaking on the sound. The beach at Taylor Bay is a short walk away and is an idyllic scene, rivaling any other on the island.  Regarding safety and security, we never experienced anything to give us cause for concern.  The fact is that the island is fairly small, and most of what a traveler would want to experience is but a short drive away.

We'd like to share a few of our additional favorites of what the island offers.  The main grocery store, Graceway IGA, which is about a 15 min drive away, has everything you need, albeit at somewhat inflated T&C prices. The wine shop on the way back from the IGA has a surprisingly extensive international selection of wines as well as beer and liquor (the local Bambarra rum is probably the best value). Keep in mind, a case of beer is outrageously expensive ($40 for local Turks Head, $60 for Heineken).  Da Conch Shack is a sweet spot on the beach to grab some tasty fritters and rum punch. The snorkel park at the Coral Gardens is a tame shore launch to see some beautiful, healthy coral and a variety of local fish in Grace Bay.  Provo Divers was a respectable dive operator with a great staff, boat, and rental gear.  In town on the way to the airport, local fisherman sell fresh-caught grouper and snapper out of coolers on the side of the road - they'll even fillet them for you.  You won't be disappointed!  

Certainly, Providenciales offers plenty to pursue, and Bright Idea offers the perfect base to either launch your adventures or simply relax. Bright Idea was unquestionably the right fit for our family. Although it is somewhat isolated, we were seeking that experience for this vacation.  Full-time rental cars are essential, but as summed up by my 10 yr old niece, "I wouldn't want to stay anywhere else."  After some careful thought, we'd all have to agree.

3 5 étoiles La réservation a-t-elle été facile ? 5 5 étoiles L'itinéraire donné était-il correct ?
5 5 étoiles La remise des clés/l'accès à la location ont-ils été faciles ? 5 5 étoiles État général de la location
4 5 étoiles Literie 5 5 étoiles Cuisine et ustensiles
5 5 étoiles Propreté de la salle de bains 5 5 étoiles Autres équipements
5 5 étoiles Service
Compagnons de voyage : Famille élargie
Recommanderiez-vous cet hôtel à un ami ?    Oui.
Recommandé pour:
Groupe d'amis Familles avec jeunes enfants
  • La location était-elle conforme à l'annonce ?
  • Recommanderiez-vous cette location ?
  • Le rapport qualité-prix était-il bon ?
  • La location était-elle équipée d'un accès Internet ?
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
Réponse de la direction
21 févr. 2013
Thanks to Bill and the Spagna family for this wonderful review.

Bill, the owner is coming on island next month. I have copied her your review so that she can reflect on addressing the 'uncomfortable king bed in the main house, the lack of light-blocking shades in all bedrooms, some sharper knives, the lack of an outdoor water source for rinsing bodies and gear and the worn outdoor lounge chairs'.

Please know that I deeply appreciate your opinion and your thoughts as they will assist in making Bright Idea an even better rental than she is now!

As for the internet, unfortunately, this was a service provider problem as WIV had a main terminal go down, causing lots of problems in the Chalk Sound area. I'm so glad you found Green Bean!

And just so you know, the owner has been doing lots of updates to the villa and I know she has more planned for March, so we are quite excited about that. I have no doubt that she'll take your thoughtful comments to heart. :)

Bright is, as you say, a wonderful property. And we were delighted to assist in any way possible to make your vacation in Provo one to remember. You are now part of the Tranquility family and we look forward to welcoming you 'home' again.

Wishing you all the best for 2013, I send you fond regards. Basia,
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC
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joeleak
Birmingham, Alabama
1 avis
3 votes utiles 3 votes utiles
“It just wasn't for us.”
2 5 étoiles Avis écrit le 23 mars 2011 Séjour en mars 2011
Google Traduction
3
personnes ont trouvé cet avis utile

We did not enjoy our stay here. The difficulty in reviewing a property is that so many things are subjective, dependent on the experiences of the traveler and that is certainly the case here. To be fair, some issues we have with the property are not the fault of the owner and are just part of the Turks & Caicos experience, I suppose. I will try to be as objective and fair as possible.

First, the good things, or, at least the things which were true to representation. It was very private. The view from the rear of the house is great. The exterior landscaping is beautiful. It is, relatively speaking, very moderately priced compared to other places I looked at. I was able to book it late when nothing else was available. The water around the Island was the most beautiful I have ever seen. Taylor Beach, across the road, is spectacular and secluded. I thought the property management was extremely responsive to complaints and helpful. There is a great restaurant only 1/4 mile down the road. The Island as a whole had a lot of very good restaurants.

Now, the things that made our stay not so great. Upon check in, you are instructed on the use of the security system. Part of the security system are "panic buttons" which are recommended to be with you at all times on the property. You are instructed to use them if you see something that makes you uncomfortable. You then sign lengthy waiver forms pertaining to third party criminal acts. I think it is commendable that the owner/manager place so much emphasis on security. It really doesn't, however, make you feel secure. Because of the villa's seclusion, you feel vulnerable. It is more than a little disconcerting. It doesn't help that within 1/2 mile of the villa are some of the worst parts of the Island, which you must drive through each time you want to go anywhere.

The kitchen is serviceable, but it is by no means "gourmet." The living room is cramped and the furniture very uncomfortable. The beds and pillows in the master are in serious need of replacing. The pool was green the entire time we were there, so the kids (girls, ages 12 and 15) didn't use it at all. Though the property manager had the pool company out several times, the condition couldn't be fixed. Water pressure in the showers is almost non-existent, as is hot water. Luke warm is the best you get. On a couple of days, there was no water at all for periods of time due to outages. I take it that the water problems are not the fault of management or owner, just part of Island life. I will add that property management was responsive to complaints, there was just nothing that could be done besides waiting it out.

If your kids want to do any activity (parasailing, snorkeling, etc...) you must make a 20-30 minute drive to the resort areas. If you want to eat anywhere else other than the one restaurant on Chalk Sound, or at the house, you must drive 20-30 minutes. This was why the property really didn't work for our kids.

To sum it up, though this house was moderately priced, we did not believe it to be a value. It is by no means a 4 or 5 star accommodation, maybe 2 1/2 at best. If you want a secluded vacation in which you cook all but one or two of your own meals, sit on a secluded beach, or sit on a patio overlooking Chalk Sound with your panic button in hand, this property is for you.

2 5 étoiles Rapport qualité / prix 1 5 étoiles Chambres
1 5 étoiles Emplacement 3 5 étoiles Propreté
4 5 étoiles Réception 3 5 étoiles Service
Compagnons de voyage : Famille avec adolescents
Votre tranche d'âge 35-49
Recommanderiez-vous cet hôtel à un ami ?    No.
Recommandé pour:
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
Réponse de la direction
23 mars 2011
My regrets in the lapse of time between the posting of this review and my reply, but I was flighted off the island April 6th for emergency surgery and am only now back on my feet.

Bright Idea is a wonderful villa and is generally one of my most problem free. Unfortunately, the fates conspired during this guests' visit, presenting us with a mechanical pool failure, the parts for which were unavailable on island. Despite every effort, we could not bring the pool under control. The clients received a partial refund as a result.

In addition, while water pressure at Bright is great, the service provider was upgrading their system during this guests' stay; a problem above and beyond our control.

As per the balance of the review, I will agree that villa rental is a subjective experience. Pool and water pressure aside, I must take reflect on some 'observations' made.

In any country, one will find high and low economic areas side by side. That does not, however, make the latter "some of the worst parts of the island." Economically challenged, yes. To suggest, however, that one is vulnerable in a proximal villa rental as a result is both an unfair and untrue categorization; a comment that I have no doubt that the hard working residents of Five Cays would take grave exception.

As for the stated drive of 20-30 minutes to join in any activities held on Grace Bay, I can, without hesitation, declare the comment as overstated. There is a 10-12 minute ride to get to Turtle Cove or the Gansevoort from Bright Idea, as an example, and an 15-18 minute ride to get to the one of the furthest points - Coco Bistro for dining, as an example.

I do, however, understand buyer's remorse. This was a last minute booking. When I spoke to the client, I stressed her privacy as I always do when there are children included. You'll note that while we had another property available right in the middle of the 7 mile stretch of Grace Bay with a higher per night price, Bright Idea was chosen.

Finally, with respect to the security waiver form, it relates to the use of the alarm system. This waiver originated as a result of multiple false alarms by renters, creating high penalty charges for the owners. It explain use of the system, the obligation to cancel false alarms, and includes general safety suggestions that are based on logic and common sense.

Bright was, and remains, one of the most popular honeymoon and family rentals. She underwent planned renovations and upgrades in April, when the owners were onsite, with particular emphasis on the creation of a large private beach. New pictures will be taken and posted at the end of the present family rental.

Thanks for taking the time to read this.
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC
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Un voyageur authentifié par FlipKey
Philadelphia
5 5 étoiles Avis écrit le 3 juin 2010 Séjour en avril 2010
Google Traduction
1
personne ont trouvé cet avis utile
5 5 étoiles Rapport qualité / prix 5 5 étoiles Chambres
5 5 étoiles Emplacement 5 5 étoiles Propreté
5 5 étoiles Réception 5 5 étoiles Service
Le plus apprécié: right on the water
Compagnons de voyage : Family with teenagers
Votre tranche d'âge 45-54
Recommanderais-je cette Location de vacances à mon meilleur ami?  
Recommandé pour:
Jeunes célibataires Groupe d'amis
Pour les amoureux Voyageurs seniors
Familles avec jeunes enfants Familles avec adolescents
Touristes Voyageurs endurcis
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un voyageur et non de TripAdvisor LLC ou de ses partenaires.
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Gérant
Basia Zaidan, Tranquility PM Ltd
Parle Anglais, Français
Inscrite en : mai 2010
Taux de réponse: 100 %
Délai de réponse: en quelques heures
Calendrier mis à jour: il y a 1 jour
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