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Broadmoor Historic Home Book summer now $385.00

Colorado Springs
|
Logement à louer – 
8 Chambres, 4 salles de bains, 12 couchages

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WeVisitTh...
Buffalo, Minnesota
Auteur de niveau
50 avis
17 avis sur les hôtels
common_n_hotel_reviews_1bd8 31 votes utiles
“Nice property - but neighbors are not happy this is a rental”
4 5 étoiles Avis écrit le 5 août 2014 Séjour en juillet 2014
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3
personnes ont trouvé cet avis utile

I am conflicted as I write this review but would like others to have more knowledge about the property before they book, than I had.

First, I need to say that the owners are very nice people and were helpful and accommodating to our group. The property is located in the Broadmoor district, just a few minutes away from the grocery store, shopping facilities and main highways. It was very easy to get to and from the property as we explored Colorado Springs.
The house was very large and many of the furnishings were vintage and beautiful. Please be aware that this is an older house and does not have accessibility for disabled people/wheelchairs. You could access two of the bedrooms/bathroom located in what was once the garage/maids quarters, but you would not be able to access the kitchen/dining/living rooms or laundry area if you had a wheelchair. There are many stairs to climb and tight corners and furniture to get around. I would recommend choosing another property if you have difficulty with stairs or require ramps.
We did have a few incidents due to storms, which caused us excess time, energy and worry. We had the roof of the main floor bedroom break open and flood the bedroom and some of my in-laws things were soiled. The owners told us that the roof was schedule to be fixed soon and arrived quickly to put more plastic on the roof and clean up the water on the floor. My in-laws happened to be staying in that room and were inconvenienced by the mess - which I feel terrible about and my mother-in-law was stressed about the incident. The second incident happened during another flash flood whereby the basement started flooding with water leaking in under the built-in cabinets, resulting in the floor/rug becoming saturated with water. There is another bed in the basement, which my husband occupied, and some of his items became soiled. Recommendation: if you stay down in that room makes sure all your items are off the floor and not around the built in cabinetry. Overall, this was a very nice comfortable place to rent, located in a great area with lots of space to spread out.

The problem - there appear to be several neighbors who are not happy that this house is a rental property. The majority of the time we were inside the house due to the storms and flash flooding. During the day we were gone sight seeing. The one nice evening we had, we decided to use the grill to BBQ and sit outside and socialize. We only had immediate family staying at the property. Grandparents, our family, brother/sisters in law and a baby. My 4-month-old nephew was in a blow up pool and were all standing around taking pictures of him, watching him splash around. We were laughing and cooing at the baby. We were not screaming, did not have loud music going, we were not a rowdy crowd. We were just LIVING - a typical evening outside with family. Two of the neighbors complained about the excess noise and the owner leaves a frantic message on my voicemail?!? This didn't make any sense to us as we were just having a typical family moment watching the baby and talking to each other. This happened in the evening between 7-9 and we were inside the house by 9. Some of our party were displeased and moved to a nearby hotel - which saddened me. Unfortunately, this is the sole reason why I would not return to this property or recommend this rental property to others. Unless you plan to stay inside the house and never venture outside, never use the grill, never talk or laugh - this is considered unreasonable. At least not until they improve their relations with their neighbors. I wish the owners good luck as I mentioned before, they are very nice people.

5 5 étoiles La réservation a-t-elle été facile ? 5 5 étoiles L'itinéraire donné était-il correct ?
5 5 étoiles La remise des clés/l'accès à la location ont-ils été faciles ? 3 5 étoiles État général de la location
3 5 étoiles Literie 3 5 étoiles Cuisine et ustensiles
4 5 étoiles Propreté de la salle de bains 3 5 étoiles Autres équipements
4 5 étoiles Service
Le plus apprécié: The property had plenty of space for the family to spread out
Le moins apprécié: You could not go outside for fear of upsetting the neighbors
Compagnons de voyage : Famille élargie
Recommanderiez-vous cet hôtel à un ami ?    No.
  • La location était-elle conforme à l'annonce ?
  • Recommanderiez-vous cette location ?
  • Le rapport qualité-prix était-il bon ?
  • La location était-elle équipée d'un accès Internet ?
  • Votre caution vous a-t-elle été restituée dans les délais prévus ?
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
Réponse de la direction
03 sept. 2014
We did enjoy having these clients as guests but are always unhappy to have our neighbors disturbed,in this case we received a phone call after 10:00pm and were contacted by both neighbors on either side of the home. Our written contract, which these guests signed, does state disturbances in the neighborhood will not be tolerated and can even lead to eviction and or loss of security deposit. Upon check in guests are also reminded that this is an upscale residential neighborhood and should be treated as such. All of our neighbors are aware that this is a vacation rental and we have even had some of them rent out our homes for their family and friends.

Unfortunately, Southern Colorado Springs had been hit by 2 severe storms production golf ball size hail and severe rain and wind. Most homes in the neighborhood had broken windows and roofs and gutters needing to be replaced. We were over at the home several times during their stay and were never informed of any damages to personal belongings or any guests choosing to leave. We do our very best to handle any problems with the home as soon as we are notified. If we had been notified of any damages to personal belongings or guests leaving before this review we could have a chance to rectify the situation.

Our home was built in the 1920's and homes were built differently back then. We try our best to correctly describe the layout of the home when speaking to guests concerning wheelchair or mobility issues. We are very sorry if there was some sort of miscommunication concerning furnishings or layout but that was certainly not our intension.

We want our guests to enjoy the home, inside and out, and their stay in Colorado Springs. Unfortunately, sometimes the weather does not cooperate. We try to make every client as happy and comfortable as possible but do ask for them to be respectful of our home and neighbors. We only wish these concerns had been brought to our attention so we could have at least tried to resolve them.
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC
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SheD
CA
5 5 étoiles Avis écrit le 22 novembre 2012 Séjour en novembre 2012
Google Traduction
1
personne ont trouvé cet avis utile
5 5 étoiles Rapport qualité / prix 5 5 étoiles Chambres
5 5 étoiles Emplacement 5 5 étoiles Propreté
5 5 étoiles Réception 5 5 étoiles Service
Recommanderais-je cette Location de vacances à mon meilleur ami?  
Recommandé pour:
Voyageurs seniors
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un voyageur et non de TripAdvisor LLC ou de ses partenaires.
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Un voyageur authentifié par FlipKey
Kansas City
5 5 étoiles Avis écrit le 7 août 2012 Séjour en août 2012
Google Traduction
1
personne ont trouvé cet avis utile
5 5 étoiles Rapport qualité / prix 5 5 étoiles Chambres
5 5 étoiles Emplacement 5 5 étoiles Propreté
5 5 étoiles Réception 5 5 étoiles Service
Recommanderais-je cette Location de vacances à mon meilleur ami?  
Recommandé pour:
Voyageurs seniors Voyageurs en quête de luxe
Voyageurs endurcis
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un voyageur et non de TripAdvisor LLC ou de ses partenaires.
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Gérant
Diane E
17192876105
Parle Anglais
Inscription : févr. 2012
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