TripAdvisor's offer of this property is a total misrepresentation of the actual state of the holiday rental.
Only one room out of twelve was adequately cleaned, most being filthy. (We had to clean and service the kitchen before we could use anything and wash the crockery and cutlery which was disgusting) Only two floors in the whole building had been cleaned.
There were used personal belonging lying around everywhere, eg there were dirty used slippers under a bed and discarded swimming clothing around the pool. Apart from one room, there were no empty drawers, all were filled with rubbish.
There were open recesses and cupboards filled with a mish-mash of dirty clothes, used tins of paints ,old bedding, broken equipment, paper bags and other indescribable rubbish.
Towels were inadequate in size and quantity and, although they had been washed, they were stored soaking wet in a wardrobe.
There was no secure parking.
The wifi was not accessible.
The only saving grace was that the heating worked and the pool, although with a dirty surround, was heated and fairly clean.
We think that TripAdvisor should have a representative who checks property before advertising.
We feel that other clients should not have to have this experience. NB there were several bad reports from previous visitors. None of the complaints had been remedied.
We have been misled by TripAdvisor's advertising into paying so much money for such an unacceptable rental.
Note: if this property was thoroughly cleaned and cleared of all the rubbish it could be a good rental.
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
15 oct. 2013
I am very sorry. I am renting this house since july, and nobody complains. I am now obliged to change the cleaning service, the lady who was in charge of it has retired. But, I called another cleaning service which is well known. And, I have controlled myself the cleaning of the house (sleeping rooms, bath rooms, kitchen ). We have still to tidy the basement but it is not a part of the location. I hope this comment is an error
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC