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Unawatuna
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Logement à louer – 
4 Chambres, 4 salles de bains, 8 couchages

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Français en 1er
Paul M
2 avis
1 vote utile 1 vote utile
“Very disappointing”
1 5 étoiles Avis écrit le 27 avril 2014 Séjour en avril 2014
Google Traduction
1
personne ont trouvé cet avis utile

We stayed in Mango House for the second week of our Sri Lankan holiday. Whilst we loved Sri Lanka, the Villa was a big let down- the place was dirty, the grounds unkept, empty wine bottles were strewn around, the house itself is over two floors with an external staircase and locks on every door, this was very impractical for our family as we have young children and felt vulnerable with them sleeping on a different floor to us with locked doors between us. We found our stay stressful due to the set up, the dirt, the location, lack of wifi, not being able to use the safe as the instructions we were given did not work etc. The place needs a clean and tidy up and for what it is, is very expensive, sadly very disappointing. We would not recommend this villa for any family with children as it is impractical and tuktuk drivers found it almost impossible to reach- it is a long way up a very dark, steep, rough track!

3 5 étoiles La réservation a-t-elle été facile ? 3 5 étoiles L'itinéraire donné était-il correct ?
3 5 étoiles La remise des clés/l'accès à la location ont-ils été faciles ? 1 5 étoiles État général de la location
2 5 étoiles Literie 1 5 étoiles Cuisine et ustensiles
2 5 étoiles Propreté de la salle de bains 1 5 étoiles Autres équipements
1 5 étoiles Service
Le moins apprécié: The Villa is 'slack'
Compagnons de voyage : Young Children
Recommanderiez-vous cet hôtel à un ami ?    No.
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
Réponse de la direction
27 avr. 2014
Sorry that you were disappointed with your stay & that you found it expensive.Especially as I had given you a discount of 45% on normal rates.
We have stayed at the villa for six months of the year with our two boys who are under 3 years of age & it certainly works for us.As it has for previous families who stayed.
The track you say leads up to the villa is a road which all the locals use.This is what minor roads are like in Sri Lanka I am afraid.
I spoke to your wife the week before you were due to stay & she said that you knew where we were situated as you were already in Unawatuna.
The fish man, bread van all use this road daily as do the Tuktuk drivers who live nearby.If you had problems with securing a driver it may have been due to it being their New Year.This is why we have a list of Tuktuk drivers we use & their numbers are in the villa next to the phone.
The wifi was working when I left in march as I had bought a new router.Perhaps it was connectivity which could have been easily been sorted out.Likewise the safe is fully functional,I sent you the combination.If you had a problem accessing why did you not contact me or the manager Karuna
I dispute that the villa is dirty.Bandu has worked for us for a number of years & guests have always commented on what a star she is.I agree the garden may have not looked its best as you were staying at the hottest time of the year prior to monsoon so the ground can look a little scorched.
Again I am sorry you didn't enjoy yourselves whilst at MangoHouse but I didn't hear from you throughout your stay & I had said mail me if any problems. Regards Shaun
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC
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Lisa D
Hove, Royaume-Uni
1 avis
“A truly memorable”
5 5 étoiles Avis écrit le 7 janvier 2014 Séjour en novembre 2013
Google Traduction

There was a group of us aging from 2 to 70!

After a long journey from the UK we arrived at mango house to be welcomed by Karuna the mananger and Bandu the housekeeper. It was such a culture shock, more so for the children. However they made us feel at ease and were immediatly attentive to the children.

The villa was amazing very spacious, clean and well equiped for a family.
There was plenty of books to read, body boards and snorkles for the beach. Clean towels and bedding everyday. TV. Highchair and cots.

The views and surrounding scenery were amazing. Also the Villa has a garden that our boys often explored and found lots of diffrent things to talk about. They loved having mango and banana trees!! Even more so the monkeys.

The Villa is situated up in the hills but easily accessable on foot as long as you dont mind steps or a a hill!

As it was off the main stretch the neighbours are locals and were so friendly and welcoming. Such lovely people. It made it all the more special. Especially when our children and the nieghbours all played together.

Bandu is more than just a housekeeper. She cooked us a delicous meal and often would play with the children make them dinner and would bring us traditional Sri lankan breakfast (on request). We fell in love with her. A very special lady. My 2 year old is still asking about her.

We didnt manage to write in the guest book this time!! We will be back.

Thank you Shaun and Becky and boys XX

5 5 étoiles La réservation a-t-elle été facile ? 5 5 étoiles L'itinéraire donné était-il correct ?
5 5 étoiles La remise des clés/l'accès à la location ont-ils été faciles ? 5 5 étoiles État général de la location
5 5 étoiles Literie 5 5 étoiles Cuisine et ustensiles
5 5 étoiles Propreté de la salle de bains 5 5 étoiles Service
Le plus apprécié: The amount of space we had and natural surroundings
Le moins apprécié: coming home
Compagnons de voyage : Famille élargie
Recommanderiez-vous cet hôtel à un ami ?    Oui.
Recommandé pour:
Groupe d'amis Voyageurs seniors
Familles avec jeunes enfants Pour les groupes
  • Recommanderiez-vous cette location ?
  • Le rapport qualité-prix était-il bon ?
  • Votre caution vous a-t-elle été restituée dans les délais prévus ?
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
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VanessaNi...
Brighton, Royaume-Uni
Contributeur
3 avis 3 avis
Avis dans 3 villes Avis dans 3 villes
1 vote utile 1 vote utile
“MangoHouse Villa is a dream”
5 5 étoiles Avis écrit le 17 décembre 2012 Séjour en décembre 2012
Google Traduction

We spent our honeymoon in this charming, spacious and really well positioned villa. It feels as if you are living in the jungle but with the modern amenities that you are used to at home. Unless you have maids at home then Bandu and Varuna do a very good job of looking after yourself and the villa.
If you are lucky enough to obtain a booking then you are in for a very pleasant surprise indeed. The view is nothing less than spectacular and you are only 5 mins walk from the beach. You can eat out, pick up food or buy from the grocery store. The beach is beautiful and sea blissfully warm. The fact that you are not on the beach is a big advantage as the propensity for frequent, loud, youthful parties can disturb a good night's sleep and sleeping on top of them is not fun.
Shaun and Becky's local knowledge is invaluable and very convenient, you will meet numerous characters from their cannon. Nearby Galle is an interesting place to visit and I would highly recommend a trip to Marrissa to go whale watching with 'Raja and the whale'. You get to see the big blue one and Raja's knowledge and care mean that you learn a lot about whale behavior.

5 5 étoiles La réservation a-t-elle été facile ? 4 5 étoiles L'itinéraire donné était-il correct ?
5 5 étoiles La remise des clés/l'accès à la location ont-ils été faciles ? 5 5 étoiles État général de la location
5 5 étoiles Literie 5 5 étoiles Cuisine et ustensiles
5 5 étoiles Propreté de la salle de bains 5 5 étoiles Autres équipements
5 5 étoiles Service
Le plus apprécié: View and the friendly service
Le moins apprécié: Having to walk back after a couple of drinks
Compagnons de voyage : époux(se)/partenaire
Recommanderiez-vous cet hôtel à un ami ?    Oui.
Recommandé pour:
Groupe d'amis Familles avec jeunes enfants
  • La location était-elle conforme à l'annonce ?
  • Recommanderiez-vous cette location ?
  • Le rapport qualité-prix était-il bon ?
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
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Elina
Finland
5 5 étoiles Avis écrit le 3 février 2012 Séjour en janvier 2012
Google Traduction
5 5 étoiles Rapport qualité / prix 5 5 étoiles Chambres
4 5 étoiles Emplacement 5 5 étoiles Propreté
5 5 étoiles Réception 5 5 étoiles Service
Recommanderais-je cette Location de vacances à mon meilleur ami?  
Recommandé pour:
Pour les amoureux
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un voyageur et non de TripAdvisor LLC ou de ses partenaires.
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Lizzie D
Brighton, Royaume-Uni
1 avis
“Beautiful Beach, lovely people and perfect secluded villa.”
5 5 étoiles Avis écrit le 29 janvier 2012 Séjour en septembre 2011
Google Traduction

We loved our stay here so much we extended it from 4 nights to 5. The luxurious villa is set away from the touristy buzz of Unawatuna beach giving it a tranquil and secluded feeling, yet with the restaurants and bars only a short walk away. We loved waking up in the morning and walking out onto the spacious veranda surrounded by palm trees with a gorgeous view of the sea. We spent a lot of time spotting monkeys who were very funny and great to watch. The short walk to town was through a temple where we had to take our shoes off and cover up in respect, giving us a taste of the real Sri Lanka.

The maid, Bandu, was lovely and we got to know her well over the few days we were there, I still have the bracelet she made for me! She couldn't have been more attentive and willing to help, catering for our every need. The manager, Caruna, was often there too and able to give us plenty of good tourist info. We had excellent food and yummy breakfasts which were healthy and authentic.

Becky and Shaun's contact GG's Tours gave us an excellent service, planning our ongoing trip. The night watch man was ready to light the path for us by shining a spot light when we were walking back from town late at night.

We felt like we were in the lap of luxury staying at the villa and sometimes found it difficult to drag ourselves away to visit the beach. We have recommended it to friends and family and hope to return there one day.

5 5 étoiles La réservation a-t-elle été facile ? 5 5 étoiles L'itinéraire donné était-il correct ?
5 5 étoiles La remise des clés/l'accès à la location ont-ils été faciles ? 5 5 étoiles État général de la location
5 5 étoiles Literie 5 5 étoiles Cuisine et ustensiles
5 5 étoiles Propreté de la salle de bains 5 5 étoiles Autres équipements
5 5 étoiles Service
Le plus apprécié: The location and the staff.
Le moins apprécié: Having to leave
Compagnons de voyage : With Spouse/Partner
Recommanderiez-vous cet hôtel à un ami ?    Oui.
Recommandé pour:
Groupe d'amis Familles avec jeunes enfants
Pour les groupes
  • La location était-elle conforme à l'annonce ?
  • Recommanderiez-vous cette location ?
  • Le rapport qualité-prix était-il bon ?
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
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AEH35
Barnsley
Auteur
11 avis 11 avis
5 avis sur les hôtels
Avis dans 7 villes Avis dans 7 villes
10 votes utiles 10 votes utiles
“Loved Unawatuna, Hated Villa!”
1 5 étoiles Avis écrit le 16 janvier 2012 Séjour en décembre 2011
Google Traduction
4
personnes ont trouvé cet avis utile

We absolutely loved Sri lanka and Unawatuna.
About a week before our holiday we were informed by the owner, Shaun, that the villa was staffed 24 hours a day. A maid during the day and a nightwatchman, and guard dog during the night (the dog was supposed to be in its cage during the day). That didnt sound like my idea of 'peace and tranquility', but at least, I thought, the villa would be spotless if the maid was there 12 hours a day!!
When we first arrived we were shown around the villa, downstairs the lounge and kitchen were open plan. I looked into the kitchen area (as a keen cook) and was horrified! It was obvious everything was filthy. After we unpacked I attempted to clean the work surfaces with antibacterial wipes that I had taken with me, it was impossible, they were too dirty. I cleaned the kettle to make a drink but after looking in the fridge decided our self catering holiday would have to change to room only! The fridge was dirty with all sorts of bits of food inside (a growing garlic bulb 1/2 a jar of something or other etc, etc).
After the first day we simply used 1 Bedroom upstairs and just entered the house to use the safe. Now all the maid had to do was clean 1 bedroom and 1 bathroom, the waste bin in the bathroom wasnt even emptied daily. Prehaps she was too busy sat in the lounge watching TV or doing her family washing and putting it on the sunloungers to dry. The final straw was the day we went to the safe and saw her cooking, we asked what she was cooking and she said it was the dogs dinner. Were we supposed to use the same pans as the dog??
The guard dog was allowed free run of the villa grounds at night and quite often through the day aswell, despite being told it had bitten 2 children. It constantly jumped all over us. The one occaision I used the sunlounger in the garden, the dog was on it before me!
When we returned to the villa on a night we had to bang on the gate, wait for the watchman to wake up, wait for him to put the dog away, wait for him to unpadlock the gate and then be allowed into the villa that was supposed to be ours for 2 weeks.
Getting to and from the villa proved to be a nightmare. In daylight you could climb the 140 steps then clamber over steep rocks and shale, but in the dark a tuk tuk seemed more sensible. Tuk tuk drivers were very hesitant to take us up the 'mountain', they thought their tuk tuks wouldnt make it, my husband, did, on one occaision, have to push one!!
Again I would like to say how much we loved Unawatuna, But would never consider using this villa again.

3 5 étoiles La réservation a-t-elle été facile ? 4 5 étoiles L'itinéraire donné était-il correct ?
4 5 étoiles La remise des clés/l'accès à la location ont-ils été faciles ? 2 5 étoiles État général de la location
3 5 étoiles Literie 1 5 étoiles Cuisine et ustensiles
2 5 étoiles Propreté de la salle de bains 2 5 étoiles Autres équipements
2 5 étoiles Service
Compagnons de voyage : With Spouse/Partner
Votre tranche d'âge 35-49
Recommanderiez-vous cet hôtel à un ami ?    No.
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
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Un voyageur authentifié par FlipKey
UAE
4 5 étoiles Avis écrit le 12 août 2010 Séjour en juillet 2010
Google Traduction
5 5 étoiles Rapport qualité / prix 4 5 étoiles Chambres
4 5 étoiles Emplacement 5 5 étoiles Propreté
5 5 étoiles Réception 5 5 étoiles Service
Compagnons de voyage : Family with young children
Votre tranche d'âge 45-54
Recommanderais-je cette Location de vacances à mon meilleur ami?  
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un voyageur et non de TripAdvisor LLC ou de ses partenaires.
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shaun g
Parle Anglais
Inscrite en : juil. 2010
Taux de réponse: 95 %
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