This villa is located in the Karma Kandara hotel. The villa owners, Villa Nabali, were efficient in booking us in and meeting us, as well as organising an excellent cook, but the Karma was not up to scratch and very poor value for money.
The place is run down and clearly set up to make money not provide good service. The villa itself is OK but we would never come back again.
When the problems arose (see below), I would have expected a much better response and for the villa manager to come to see if all was ok. They are perhaps too used to dealing with Russian renters, who are more concerned by style rather than content.
The hotel managers frankly didn't care at all. Very poor service all round.
The rooms are Ok but cleaning is not a hotel + point. The pool is out of the sun most of the day and this seems to be the case for most of the villas! (explain that away..). They have a tiny deck enough for 3 loungers squeezed like sardines, for a villa than can... Plus