We arrived and waited about 45 minutes to check in, only to find that this unit was not available - after assurances just the day before that everything was just fine! We were offered two different smaller, tired units instead with bedding layouts that did not work for our family. Luckily we booked through Holiday Lettings and we were able to get a refund. This was a huge hassle in the middle of our travels as we had to find other arrangements at the last minute and file a claim while still on vacation. Our lesson - when there are no reviews for a property, there is probably a reason there are no reviews!
Thankfully, (Trip Advisor ) Holiday Lettings offered a safety net to protect us from this rental agency and their "double booking". Plus