We stay with our family (2 adults, 2 teenager) for four nights in cold January: Heating works perfectly!
Communication and booking was fast and very friendly, Christel took care very nicely. The appartment is quiet during the night! Very close to the old city center it is a percect island for having a break during daytime, between two different actions like shopping or preparing for dinner in one of the great (but unfortunately not too cheap) restaurants.
Parking probably just could be a problem if yu are move the car every day - we just use it for get to Gent and driving home: During the 4-5 days it was very easy to organize, paying for one whole day just 3 Euro.
Cooking in the Kitchen runs very well, it is good equiped.
If we get back to Gent one day (hoepfully) we would always stay AtGhent!