i cantacted this company directly before i even went to halong bay for the best price, FIRST mistake, as when i got to Vietnam it was half the price !!!
i checked over half a dozen times from 1 month to the day before the cruise that every was good to go boat wise and my booking to have a private Suite (was meant to be something special for my partner and i) and was guaranteed that everything was good and not to worry. NOT until i got to the marina and about to board a tender boat was i told not only that the white dolphin was not available but also that there is no Suite on the boat we will be going on. The reason being that the boat was in for repairs (which i also found out later was a lie because i saw and took photos of the white dolphin in the water ). I also got a travel agent from Hanoi to call the company the night before to check all was good and was told no problems.
the boat we where put on was much smaller and NO WHERE NEAR THE QUALITY of the white dolphin we... Plus