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Harper's Trail
Harper's Trail
4.5
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4.5
72 avis
Excellent
40
Très bon
22
Moyen
6
Médiocre
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Horrible
2
Igor and Rita
Calgary, Canada907 contributions
oct. 2022 • En famille
Вокруг совершено невероятные пейзажи, очень приятно организована площадка на улице для дегустации, не нужно стоять в барной стойки. Можно сесть и расслабиться , наслаждаться видом и приятным вином. Персонал отзывчивый. Плохо что нет ни воды ни закусок к дегустации, даже нет такого варианта чтобы купить что-то к столу.
Écrit le 10 octobre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Vicki C
Hello Igor,
Thank you for your review.
We’re happy to hear you enjoyed the wine, the landscape and that staff were attentive. Due to Sunday, October 9 (the date of your review) being our last day open for the 2022 season we did not restock perishable food items. Any other time we are well stocked with several food items for purchase. Water, (located in the refrigerator in the tasting room) however, is always available for purchase.
We do hope you’ll visit again next season and enjoy some of the food offerings for purchase.
Happy Thanksgiving!
Écrit le 10 octobre 2022
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Kavita T
1 contribution
juil. 2021 • En couple
What a terrible booking experience! Was looking forward to the wine tasting, but unfortunately had to cancel our trip to Kamloops because of the wildfires and they refused to return our money for the bookings. Very unfortunate as now in the future we would NEVER consider going there because of this horrible customer service!! DO Not Recommend!
Écrit le 6 juillet 2021
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Vicki C
Hi Kavita,
As per our email communication the non refundable policy for our seated tasting experience was noted in bold and highlighted on three separate occasions to ensure you were aware that the charge would not be refundable.
However, if it had been brought to our attention that extenuating circumstances (the wildfire you referenced above) was the reason for your cancellation we would have gladly refunded you or moved your reservation to another date.
We are disappointed in your perception of our accommodation and customer service but I can assure you had we known an exception could have been made.
Écrit le 29 juillet 2021
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Deb H
Kamloops 4 contributions
sept. 2020
The gal doing the tasting placed the carafes on the table and rattled off her 3 minute auto pilot speech. Told us we had 1/2 an hour to do our own tasting and left. Came back to give us a 10 minute warning. Nothing fun or interesting about that. Certainly didn’t even come close to any other wne tasting visits (and there have been a few) . Some of the wines were good, particularly Rose and White Blend. But just don’t waste your time looking for an interesting experience. Second time I have been there, (I thought perhaps the first time was just a bad day for them). Won’t go back, bought 6 bottles of wine and they still don’t come your tasting.
Écrit le 5 septembre 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Vicki C
Hi Deb,
Thank you for visiting the winery. During this pandemic, Harper's Trail had to recreate what a tasting looks like and for us, it doesn't come close to what tastings used to be. For the safety of our team and visitors, a self-pour, self-guided tasting is what we came up with. Our team is working hard to make each visit fun and memorable and for most, we are hitting the mark! It's unfortunate that you didn't enjoy your experience. However, we sincerely hope you will enjoy the wines you purchased.
With regards to not waiving the tasting fees, we are transparent with that information.
It is presented at time of booking, written on the info board at the front door as well as on the website. The reason it isn't waived, is you receive a full 5 ounces of wine during your tasting as well as 30 minutes, seated to enjoy. In our opinion, $5.75 is worth that. There isn't anywhere we know of that you will get a 5 oz glass of VQA wine for that price.
Cheers~.
Écrit le 8 septembre 2020
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Todd N
Vernon, British Columbia, Canada57 contributions
août 2020
This winery is neither excellent or poor, just middle of the road. We stopped here for tasting, to find that we needed a reservation - eventhough I did not see this mentioned on their website. Also, take note that their tasting fee ($5.75) is NOT waived when you purchase any wine. No mention of this on their website either. Seems a little odd, as pretty much every other winery waves the tasting fee with a purchase. One plus was that we were able to have our dog with us in their picnic area.
Écrit le 2 septembre 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Vicki C
Hi Todd,
We appreciate your review and have taken into consideration your feedback regarding tasting fee's and reservations. During these unprecedented times we are continually updating our website and our Covid-19 safety plan as per the Provincial Health Officer. Information regarding tasting fee's and reservations is on our website under the Visit Us tab and our homepage. Your frustration is understandable and noted. We have taken your feedback and made this information more visible on our website.
Thank you
Écrit le 3 septembre 2020
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
rosehavenca
Monte Lake, Canada409 contributions
oct. 2019
a weekend of wine tours. Wine tasting was well done. Wines were good but not outstanding. Pleasant place to visit
Écrit le 14 octobre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Vicki C
Hello rosehavenca,
Thank you for taking the time to write a review.
Cheers ~
Écrit le 14 octobre 2019
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Mairi P
Lisbon28 contributions
sept. 2019 • En couple
We loved the field Blend White- the blend just hit all the right notes. Exceptionally pleasant staff as well.
Écrit le 14 septembre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Vicki C
Hello Mairi P,
Thank you very much for taking the time to write a review of your visit to our winery. We love that you loved the Field Blend White 😊 Our staff will be happy to know you enjoyed your time with them. We look forward to seeing you again sometime soon. Cheers~
Écrit le 14 septembre 2019
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Jill T
34 contributions
mai 2019
Lots of interesting local wares for sale. Outdoor sitting area. Kids play area as well(?) No food service that I noticed -
Écrit le 4 septembre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Vicki C
Hello Jill T,
Thank you for your review. We love to support our local vendors by bringing in items that are unique. Our outdoor seating area is partially covered to allow visitors the option to be in the shade should they desire not to be in the sun. Our grassy area just off the patio allows for guests with children the opportunity to enjoy a family picnic. We do not provide food service, but we do offer a selection of locally made charcuterie items for purchase to enjoy alongside a glass of our delicious wine. We look forward to seeing you again soon. Cheers~
Écrit le 7 septembre 2019
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Applegul_
Astana, Kazakhstan42 contributions
août 2019 • En famille
A small beautiful vineyard with a good variety of wine. They ran out of red for tasting but it's ok cause white ones were great. And we even bought one.
Tasting is 5 CAD but if you buy wine the tasting is free))
Tasting is 5 CAD but if you buy wine the tasting is free))
Écrit le 11 août 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Vicki C
Hello Applegul_,
Thank you for visiting! We appreciate the kind words and are happy to hear you enjoyed tasting through a selection of our white wines. Perhaps on your next visit we will have our red wine selection back on the tasting bar for you to sample. Do enjoy the bottle you chose to purchase 😊
Cheers~
Écrit le 11 août 2019
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Rachel Smith
4 contributions
juil. 2019 • Entre amis
What a great winery to visit. We were made to feel so welcomed by all the staff. The wine was lovely and reasonably priced!! The tasting had a good variety and the staff were very knowledgeable. Overall had a fab time and would highly recommend a visit. Vicky and her team went out of their way to make our experience great. There is a nice area for sitting outside to enjoy the wines however we were not blessed with good weather when we visited so did not get to enjoy this.
Thank you to Harper’s Trail winery, we loved visiting!!
Thank you to Harper’s Trail winery, we loved visiting!!
Écrit le 24 juillet 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Vicki C
Hello rachesmith,
Thank you for the kind words. It was lovely to meet you and your friends and happy to hear your tasting room experience was enjoyed by all. Sorry the weather wasn’t the best and that you weren’t able to enjoy the patio. Safe travels. Cheers~
Écrit le 25 juillet 2019
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
tclwtr
259 contributions
mai 2019 • Entre amis
We were here for a VIP night. The wine was delicious. We were also treated to delicious vegan cheeses.
Got a wonderful rendition of the history of the winery and the HArper Ranch.
Got a wonderful rendition of the history of the winery and the HArper Ranch.
Écrit le 4 juin 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Vicki C
Hello tclwtr,
Thank you for attending the most recent VIP event. Happy to hear you enjoyed our wine and the vegan cheese. It brings us great joy to be able to share the history of the winery with our guests. We hope to see you again soon. Cheers~
Écrit le 6 juin 2019
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
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