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Avant publication, chaque avis passe par notre système de suivi automatisé afin de contrôler s’il correspond à nos critères de publication. Si le système détecte un problème avec un avis, celui-ci est manuellement examiné par notre équipe de spécialistes de contenu, qui contrôle également tous les avis qui nous sont signalés après publication par notre communauté. Les avis sont affichés dans tous les classements chronologiquement.
4.5
1 761 avis
Excellent
1 022
Très bon
418
Moyen
149
Médiocre
90
Horrible
82
Sue T
Swansea, UK31 contributions
déc. 2022 • En famille
LC2 is an absolute favourite of my Grandsons they love it there! They have So much fun. And so much Value for money.
Écrit le 5 décembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Gill A
Swansea, UK6 contributions
nov. 2022 • En famille
I understand that it now costs a lot more to heat the pool, but The temperature in the pool is ridiculous. It’s absolutely freezing. I’m not usually someone who feels the cold but I have been freezing on my last few visits. I could only stay in the water for about half an hour. It is now almost impossible to take disabled children/adults there as they can’t cope with how cold the water is. This is such a shame as we use to be weekly visitors. 🥶 🥶🥶
Écrit le 30 novembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Anna M
3 contributions
nov. 2022 • En famille
We were really looking forward to coming but we’re so disappointed with our experience. The place itself has lots of potential to be somewhere we would visit time after time but the water was cold and my toddler was shivering from the start. The changing rooms were also cold which is such a shame, just a bit gutted. Slides were fun but the queues were a bit longer than we’d like especially being a bit chilly!
Écrit le 7 novembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Jayne O
Swansea County, UK16 contributions
oct. 2022 • En famille
Had a great time with my grandson(18m) in the soft play area, plenty to keep him occupied and he even went to the top layers of the play area, with his mum. Excellent value for money and will definitely go again, maybe in school time
as it was busy on Sat morning.
as it was busy on Sat morning.
Écrit le 23 octobre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Nicole
Swansea, UK5 contributions
oct. 2022 • Entre amis
Today I had my 22nd birthday party at the LC. I originally had high hopes for this party since the person that I was emailing during the booking process was helpful and answered any questions I had. They even agreed to accommodate me and my friends despite saying that they only usually do children’s parties. However, I was sad to find out that my birthday would be affected by small mistakes throughout. I’m not usually one to complain but I feel that so many mistakes were made it is hard to overlook.
Just a few hours before the party was due to start, I received a call from the organiser asking me if it would be possible to push the party forward by half an hour due to a scheduling error. There was no real time left to rearrange the party time with everyone involved. However, I agreed since I thought that mistakes do occur sometimes. When it was 15 minutes before the new start time, I went to reception and spoke to the staff member which I had been conversing with over email. I found her really helpful and very detailed in the information she gave. I was given a receipt by her and told to give it to the lifeguard at the front desk of the pool. However, when my group were ready to get in, we were told by the lifeguard that we could just go in and he didn’t check my receipt. The pool was very fun and enjoyable. We were promised that our group would be called on the loudspeaker when it was time to get out of the pool. We even heard another party being called out on the loudspeaker as we got into the pool. However, our group was never called. This is my biggest issue with the party because due to this and the clock being broken, I got out 15 minutes late. This left some of my guests waiting in the party room for me to appear. This was very embarrassing to me. There was one boy who was just coming to the party room but who could only stay for 30 minutes so I only got to spend a few minutes actually with him during the party. 2 of my guests got out of the pool 40 minutes late only leaving them 20 minutes to eat. There was supposed to be music in the party room but there was none playing and we weren’t made aware of any speaker we could use. They were no members of staff checking in on us at any point during the party. We had to bang on a door to summon a staff member like they were some sort of troll.
However, the food was of good quality, the receptionist was friendly and helpful and the waterpark was a blast as always. Everybody managed to have a good time despite the mistakes made today. If I have any advice to anyone, it’s to avoid booking a party and just do the waterpark and eat elsewhere. Remember to bring a waterproof watch because apparently the waterpark is a realm where time no longer exists
Just a few hours before the party was due to start, I received a call from the organiser asking me if it would be possible to push the party forward by half an hour due to a scheduling error. There was no real time left to rearrange the party time with everyone involved. However, I agreed since I thought that mistakes do occur sometimes. When it was 15 minutes before the new start time, I went to reception and spoke to the staff member which I had been conversing with over email. I found her really helpful and very detailed in the information she gave. I was given a receipt by her and told to give it to the lifeguard at the front desk of the pool. However, when my group were ready to get in, we were told by the lifeguard that we could just go in and he didn’t check my receipt. The pool was very fun and enjoyable. We were promised that our group would be called on the loudspeaker when it was time to get out of the pool. We even heard another party being called out on the loudspeaker as we got into the pool. However, our group was never called. This is my biggest issue with the party because due to this and the clock being broken, I got out 15 minutes late. This left some of my guests waiting in the party room for me to appear. This was very embarrassing to me. There was one boy who was just coming to the party room but who could only stay for 30 minutes so I only got to spend a few minutes actually with him during the party. 2 of my guests got out of the pool 40 minutes late only leaving them 20 minutes to eat. There was supposed to be music in the party room but there was none playing and we weren’t made aware of any speaker we could use. They were no members of staff checking in on us at any point during the party. We had to bang on a door to summon a staff member like they were some sort of troll.
However, the food was of good quality, the receptionist was friendly and helpful and the waterpark was a blast as always. Everybody managed to have a good time despite the mistakes made today. If I have any advice to anyone, it’s to avoid booking a party and just do the waterpark and eat elsewhere. Remember to bring a waterproof watch because apparently the waterpark is a realm where time no longer exists
Écrit le 1 octobre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Sorrel
1 contribution
sept. 2022 • Entre amis
As a wheelchair user I rang up to check accessibility in advance, and was told that I would be provided with a pool wheelchair to get around the water park, and that there was no need to reserve this prior to my visit. On arrival, having bought my ticket, I requested use of the pool wheelchair only to be met with blank faces from reception staff and eventually to be told that it was broken. No apology or offer of a refund etc. I am able to walk a little bit with help, so in the end I chose to enter the venue with my carer and use the part of the water park I could manage, and I did notice most of the pool areas were ramped for waterproof wheelchair access, as described on the website. This made the lack of staff training on, and maintenance of, the pool wheelchair particularly disappointing. The LC2 needs to inform those that have booked disabled tickets in advance if the pool wheelchair is not available, or better, place a temporary notice on the website to advise customers before payment. For myself and many other disabled customers, travelling to the pool is not easy and needs advance planning in itself, so to be informed on arrival that we cannot access the venue as promised is not good enough.
Écrit le 28 septembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Deb Morgan
1 contribution
mars 2022
when i entered the lc2 i got the nicest greeting of my life. The staff where so friendly and helped me out, the kids 6 and 8 year old really enjoyed i was flabbergasted on how great the staff treat you and the lazy river was amaze 10/10
Écrit le 22 septembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
What a great review and thank you for your lovely comments about our team who really do go above and beyond- I have passed this on to them. Rachel
Écrit le 26 septembre 2022
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
John D
Cardiff, UK12 contributions
sept. 2022
Booked swimming online for two adults and our grandson and as a treat for our 3 year old took up the post swim hot meal option. We did have a lovely time using the pool facilities and couldn’t fault the session. We went to redeem the meal voucher as was informed by an unhelpful member of the cafe staff that they do not provide hot meals so instead of a few chicken nuggets type meal as implied instead after asking the unhelpful cafe staff member twice for assistance as she seemed more interested in talking to another member of staff we were directed to some sandwiches (poorly made and processed ingredients, a pitiful jelly / fruit pot & a cardboard carton of dreadful milkshake. I recommend heading for the Anchor Cafe down the Marina only yards away for some friendly service, decent food & coffee
Écrit le 12 septembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
John, thanks so much for taking the time to leave us a review, we really do value all feedback and I have passed your comments on to the relevant manager to look in to. Rachel
Écrit le 26 septembre 2022
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Fatima
Mississauga, Canada39 contributions
sept. 2022 • En famille
Very clean, well supervised waterpark. This waterpark is geared more to kids under 12, my adult daughter and I still enjoyed ourselves. The water slides don’t empty into large pool which is great for young kids, but was enjoyed by all ages. The lagoon pool is a shallow kiddie pool, there is a splash pad and volcano water feature that seemed to be well liked by the kids. The board riding area wasn’t running so I can’t speak to its entertainment value. The wave pool was fun, the lazy river is a bit on the smaller side and I would suggest using a pool noodle (as an adult it would be great fun to just float being supported by the noodle). Coming from Canada, our spa tubs are hot so it was a bit disappointing that the spa tub was just a bit warmer than the pool and had bubbles, not jets. The change rooms, showers, toilets were all very clean. The wrist band system is great. You pay and book a time slot(1hour 45 minutes). When your time is up the page overhead announces the colour of the wrist band that has to leave the pool area. It keeps the numbers in the water park manageable as well as in the change room. For us it was enough time to enjoy the pool, lazy river and spa tub. Not sure if it would be enough time to do the slides as well, I didn’t see any long lineups so I’m assuming the timed entry/exit ensures you have time to do it all. Lockers are 1£, refundable and the key comes on a wrist band that snaps on securely so you don’t have to worry about losing it on the slides. Entry prices are very reasonable for the entertainment value.
There isn’t a sitting area inside the water park, so you have to sit in the pool. No footwear ( pool shoes or flip flops) are allowed, floors are non slippery. Bring your own towels but not into the pool area. No food or drinks in the pool area but there is a restaurant just outside the pool exit. This may be a UK vs Canada difference so not a complaint, just an observation.
There isn’t a sitting area inside the water park, so you have to sit in the pool. No footwear ( pool shoes or flip flops) are allowed, floors are non slippery. Bring your own towels but not into the pool area. No food or drinks in the pool area but there is a restaurant just outside the pool exit. This may be a UK vs Canada difference so not a complaint, just an observation.
Écrit le 11 septembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thanks so much for such a comprehensive review, it is great to hear that both yourself and your daughter enjoyed your recent visit. Many thanks, Rachel
Écrit le 26 septembre 2022
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Kittykat7896
Cumbrie, UK31 contributions
août 2022 • En famille
Me and my daughter had a great time here as you get just under 2hrs, thought it would have more slides but was still a great time. Lifeguards were good watching everyone and telling people if needed to. Being from away the parking for it was confusing to find but only a short walk from it to the centre once parked.
Écrit le 4 septembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thanks for your review, it is great to hear that both yourself and your daughter enjoyed your recent visit and we look forward to seeing you again. Many thanks, Rachel.
Écrit le 5 septembre 2022
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Suneeta Bulsara
Leicester, UK3 contributions
Is this suitable for a 7 month year old?
hannah J
Swansea, UK16 contributions
Is there anywhere to put the pushchair whilst I take my son swimming?
Aled D
Cardiff, UK2 contributions
Hi, i saw there were pushchairs left to one side on the corridor in, so i presume that's where parents left them. Hope that helps. (sorry been a while since we've needed pushchairs) Aled
Kyara-rai D
2 contributions
Are you currently open ? Booked to come to Swansea in October would love to visit
LC Swansea
Swansea, UK6 contributions
We will hopefully be announcing our reopening date soon! :)
Flyer250159
Milford Haven, UK
Hi is this walking distance to the train station ? Hoping to travel up in the holidays as dont drive thanks
Michelle T
Aberdare, UK13 contributions
I would say that it's around two miles from the train station, but the station has a taxi rank just outside. Hope this helps.
Do the LC offer swimming aids for children example floating vests armbands.
Aberystwyth1
Carmarthen, UK49 contributions
I’m sorry l can’t answer that question as we didn’t require them But lm sure a call to them will solve it for you they were very helpful.
Hello, How long are the queues to get in on a typical Sunday afternoon? Thank you!
Pahaps
Exeter, UK11 contributions
We didn't have any problem going in. You can book ahead too.
nicole2k11
1 contribution
Does anyone know if i can take in my baby ring so he can sit in?
Alex A
Torpoint, UK123 contributions
Definitely saw other families with them in the smaller pool, not sure about the wave pool though.
Lynne P
Swansea, UK
How many children per adult are you allowed to take? (aged nearly 6 and 7)
LC Swansea
Swansea, UK6 contributions
One adult would be fine for these ages, our adult to child ratio is:
Children aged 3 and under - 1 adult to 1 child
Children aged 4-7 - 1 adult to 2 children
Children aged 8 and above - can go in the pool unaccompanied
I hope this helps, Lyndsey.
Rowena1506
Burnley, UK
Is there a separate baby pool where the waves don't come on? Also can we bring our baby float to use for our 1 year old? Thanks
LC Swansea
Swansea, UK6 contributions
Thanks for your enquiry - our wave machine comes on every 20 minutes but there is a separate lagoon pool where the waves do not affect and also an interactive shallow water area which is also not affected. Yes you can bring in the baby float. I hope this helps, Lyndsey.
Les revenus influencent le choix des expériences présentées sur cette page : en savoir plus.
THE LC (Swansea): Ce qu'il faut savoir pour votre visite 2022
Questions fréquentes sur The LC
- Voici les horaires d'ouverture de The LCÂ :
- lun - ven 16:00 - 20:00
- sam - dim 09:00 - 20:00
- Hôtels près de The LC :
- (0.17 Km) Travelodge Swansea Central
- (0.15 Km) A Space in the City - Swansea
- (0.21 Km) Premier Inn Swansea City Centre hotel
- (0.27 Km) Morgans Hotel
- (0.43 Km) Cwtsh Hostel
- Restaurants près de The LC :
- (0.11 Km) The Swigg
- (0.12 Km) Gigi Gao's Favourite Authentic Chinese
- (0.11 Km) El Fuego
- (0.16 Km) Coffee Fresco
- (0.12 Km) Juniper Place Swansea