Pavel Travel
À propos
Pavel Travel est le voyagiste organisant des visites guidées et des activités quotidiennes ainsi que des transferts de Cracovie vers diverses destinations dans le sud de la Pologne. Grâce à son personnel jeune et énergique, Pavel Travel est en mesure d'élargir constamment l'offre et de répondre aux attentes de ses clients.
Circuits et expériences
Parcourez différents moyens de découvrir cet endroit.
Les revenus influencent le choix des expériences présentées sur cette page : en savoir plus.

Pavel Travel et attractions proches : les meilleures façons d'en profiter


Contrôle des avis
Avant publication, chaque avis passe par notre système de suivi automatisé afin de contrôler s’il correspond à nos critères de publication. Si le système détecte un problème avec un avis, celui-ci est manuellement examiné par notre équipe de spécialistes de contenu, qui contrôle également tous les avis qui nous sont signalés après publication par notre communauté. Les avis sont affichés par ordre chronologique dans tous les classements.
4.0
4,0 sur 5 bulles38 avis
Excellent
23
Très bon
6
Moyen
1
Médiocre
0
Horrible
8

Ces avis ont été traduits automatiquement depuis leur langue d'origine.
Ce service peut contenir des traductions fournies par Google. Google exclut toute garantie, explicite ou implicite, en rapport aux traductions, y compris toute garantie d'exactitude, de fiabilité et toute garantie implicite de valeur marchande, d'aptitude à un usage particulier et d'absence de contrefaçon.

PANAGIOTA
Thessalonique, Grèce7 contributions
1,0 sur 5 bulles
mai 2024 • En couple
I booked through a partner travel agency of BOOKING (PAVEL TRAVEL) a day trip to visit AUSCHWITZ-BIRKENAU for MAY 10, 2024 at 11.00am. I paid 120 euros for 2 PEOPLE with a debit card. On May 9th in the evening, PAVEL TRAVEL sent me an SMS announcing that the trip starts at 13.00, without apologizing or giving any excuse for the time change. When I answered them that I booked a trip that starts at 11.00, because there was a change in time, immediately after and without any other communication I was surprised to see in the BOOKING application that they canceled my trip A P R O E I D O P O I H T A ! !!!!! They obviously realized that a bad review from me would follow, something I wouldn't be able to do if the trip wasn't taking place. I contacted BOOKING by phone to have them serve me with another of their partners (because this partner was also recommended and advertised by BOOKING, that's why I trusted him) but .... they simply told me that I would be refunded the money for the trip that was not done . BOOKING is UNACCEPTABLE if it still cooperates with and advertises such travel agencies (PAVEL TRAVEL) that leave BOOKING's customers hanging and dissatisfied……
Écrit le 11 mai 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Huub J
2 contributions
5,0 sur 5 bulles
avr. 2024 • En couple
A super beautiful experience (impressive) and very well guided by Darius and Martin from Pavel Travel.
Would definitely recommend them.
Écrit le 21 avril 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Pablo L
1 contribution
1,0 sur 5 bulles
mars 2024 • Entre amis
We made the reservation a month in advance through Booking and when there was only half an hour left before departure, they canceled our trip to Auschwitz because they did not have the tickets available.

Very bad management, if we reserve a month in advance it seems surreal to me that half an hour before they inform us that we will not be able to carry out the activity, they should have some foresight. Of course they do not have a contact telephone number nor do they give you any solution.

Finally, we are going to leave Krakow without being able to visit Auschwitz, which was the main reason why we came from Spain.
Écrit le 31 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

José
Martos, Espagne9 contributions
1,0 sur 5 bulles
Awful. Terrible experience.
We booked the activity a month in advance and they canceled the activity half an hour before.

We come to Poland just to do this activity of seeing the concentration camps and on a date with so many influxes they don't give us compensation, or ANYTHING.

We lost the activity and the trip was already ruined.

I will NEVER trust this company again.

They didn't even call us to apologize, it was booking that did it and on top of that it is clear that they didn't have the tickets purchased and would think about buying them the same day...

They only gave us a refund and no compensation, especially on the dates we were on.
Écrit le 30 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Sherpa08467418819
Zoersel, Belgique1 contribution
1,0 sur 5 bulles
mars 2024 • En famille
Terrible
Drove 16 hours to Krakwo, arrived there, went to sleep quickly to leave in the morning for the bus for Auschwitz
Just as we are about to leave, we receive an email that our booking has been cancelled
Because the company itself was late in reserving tickets
We weren't happy already
But we thought we would drive there ourselves and buy tickets ourselves. After a drive of another 1h30 we arrived.
We stood in line for another hour and there were no more tickets available
So we booked a whole weekend in Poland, a 16 hour drive there and back to go to Auschwitz, all in the water because this terrible company didn't have any tickets themselves, but they do sell them.
We will get our money back, but we will have lost all our money from the hotel and the ride that took long enough
The worst part is that society does NOT respond
This is not acceptable
Never again through this company
They are scammers
Écrit le 30 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Suzanne V
1 contribution
1,0 sur 5 bulles
mars 2024 • Entre amis
NEVER AGAIN!!
We booked a trip that would start in Auschwitz at 12 noon. After a lot of delays and stupid excuses from the pavels tours, we could only start our tour at 2.40 pm. As a result, we were not able to see and read everything about Auschwitz, which is a shame. My advice is to book through another organization!!! A tour that was supposed to last 6 hours now only took 2.5 hours. It's scandalous to handle it the way he does and without any apologies.
DO NOT BOOK HERE!!!
Écrit le 15 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

fariello2000
Chesham, UK49 contributions
4,0 sur 5 bulles
janv. 2024 • En solo
Unfortunately pick up was 70 minutes late and it was freezing cold at the pick up point. I had to email TripAdvisor to find out what was happening. Pavel did respond quickly stating he had sent me a text explaining the delay. I did not receive a text. Eventually we set off late. There was a bit of hanging around at both sites that was a bit frustrating as it was even colder. We did get sufficient time at both sites and saw everything in good time. To be fair the day was worth it. The cost was very reasonable. I would recommend using this agent if you are happy to self-guide.
Écrit le 16 janvier 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

femke v
1 contribution
5,0 sur 5 bulles
janv. 2024 • En famille
Friendly guide who gave us good advise to where everything was and gave us some information. We got a information book in our own language with the map. The guide explained us wich way we could the best. And explained a little about what we could find in the different barracks. We went to explore on our own wich was better for us so we could see everything in our own phase. Pick up point was easy to find, we stayed at Kazimierz and took a taxi to go to the pickup point, also easy to go to the pick up point with the metro. I really recommend to go with these people!
Écrit le 8 janvier 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Charlie M
1 contribution
3,0 sur 5 bulles
nov. 2023 • En solo
I booked the guided tour option, which was supposed to start at 8am. The night before, I received an email saying it would actually start at 9am instead (which wasn't a problem). The meeting point is a common meeting point for several tours, which made finding the bus difficult. Many other tour companies sent their customers a descriptor/photos of the bus, which would have been helpful here. I just had to ask each driver whether I was at the correct bus - the guide didn't yell out names or anything. Once I found the correct bus, the driver told me to come find him once we were at Auschwitz as I was the only one doing the tour. Once we got there, he went and bought me a ticket for the tour, but I then had to wait for 1hr30 min. Strange when you can buy tickets for the guided tour online (I checked), and there were earlier english tours, which I assumed were booked out by that point. The driver then told me he'd text me a time to meet at the bus, but it would likely be 4pm. At approx 2.30 he texted saying to meet at the bus at 3.30 - mind you the guided tour had only just gotten to Birkenau by that point. I then had to keep a whole bus load of people waiting so I could finish the guided tour (while the driver was texting me to hurry up). The whole drama could have been avoided if I'd been put on an earlier bus, or they'd pre-booked an earlier guided tour. That said, the tour and the site itself were fascinating and I would recommend that everyone should visit.
Écrit le 1 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Grace X
1 contribution
1,0 sur 5 bulles
nov. 2023 • En couple
Shocking! Meeting up place was hectic and not well organised. When getting to auschwitz we were told to we would get our tickets from auschwitz 1 and get back on the bus. We did exactly that and then headed to auschwitz 2- birkenau. The travel guide ( Peter) didn’t tell us anything, he didn’t tell us how long we had in each part or when we were meeting back up. From reading other reviews I expected that they would Give us 2 hours in each part. Me and my partner only took 1hr 20mins to go around birkenau and then headed back to the parking where all the coaches are, only to find our coach wasn’t there. We were confused and thought the driver must have gone and picked other people up and will be coming back once the 2 hours had passed however we waited another 2 hours and still nothing. Meaning we ended up having to walk 30 mins to get to the nearest train station and spend 1hr 30mins getting back to our hotel. What a waste of a day and waste of money. Very disappointed as one of the only reasons we came to krakow
Écrit le 23 novembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Résultats 1-10 sur 38
Les revenus influencent le choix des expériences présentées sur cette page : en savoir plus.
S'agit-il de votre page Tripadvisor ?
Vous possédez ou gérez cet établissement ? Prenez le contrôle de votre page pour répondre gratuitement aux avis, mettre à jour votre page et bien plus encore.
Prenez le contrôle de votre page

PAVEL TRAVEL (Cracovie): Ce qu'il faut savoir pour votre visite (avec critiques)

Tous les hôtels : CracovieOffres sur les hôtels : CracovieSéjours de dernière minute : Cracovie
Cracovie : toutes les activités
Excursions d'une journée à Cracovie
RestaurantsVolsLocations vacancesRécits de voyageCroisièresVoitures de location