Hanoi Airport Taxi
Hanoi Airport Taxi
3.5
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3.5
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ilse g
Melbourne, Australie89 contributions
avr. 2024 • En couple
Arrived at the airport looking for a taxi to take us to the city centre. When we picked our driver, we asked how much it would cost and he said "it's all by meter". We questioned this and he told us they were the most honest taxi operator in Hanoi. Turns out, the 'meter' which we could not see, is not a meter in the car but something on his phone. He drove quickly and got us to the hotel in about 25mins, and then told us that we owe him over 600k. We asked the hotel staff what it should cost us, and they said 300k. After we argued for a while, he dropped the price to 525k. Absolute rip off.
Écrit le 6 avril 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
ksc
Singapour28 contributions
Over-priced ride. Took Airport Taxi Group cab from the queue in front of the Noi Bai Airport. The ride by meter to the Old Quarter cost VND 480,000, 20% more than a ride quoted by Hanoi Transport Service for a private 7-seater chauffeured car!
The hotel also said a taxi arranged by them from the airport would have cost just VND 350,000.
So avoid Airport Taxi Group.
The hotel also said a taxi arranged by them from the airport would have cost just VND 350,000.
So avoid Airport Taxi Group.
Écrit le 13 décembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Aneta N
Nha Trang, Vietnam27 contributions
déc. 2019 • En couple
Excellent service, clean and comfortable taxi , very helpful taxi driver , highly recommended , amazing service thank you
Écrit le 28 décembre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
charabaggio
Japon119 contributions
juil. 2019
空港からホアンキエム湖そばのホテルまで利用しました。ぼられないか不安でしたが、ガイドブックにのっている程度の値段でしたし安心しました。運転は荒い印象です。
Écrit le 4 décembre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Rohmat007
Phuket-ville, Thaïlande1 contribution
oct. 2019 • Entre amis
We booked Kiwi Taxi to collect us from Hanoi Train station, however the train arrived 45 minutes early. Kiwi taxi had in the most Professional manner, requested full details and contacts of our Group.
Prior to our early arrival, they sent a message to check on us. After we arrived, they were in constant contact with us to ensure we were ok, and confirm where we were at the Train Station.’
The taxi arrived, a very nice SUV, a nice driver and off we went to the Airport
Prior to our early arrival, they sent a message to check on us. After we arrived, they were in constant contact with us to ensure we were ok, and confirm where we were at the Train Station.’
The taxi arrived, a very nice SUV, a nice driver and off we went to the Airport
Écrit le 16 octobre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
KothariNitesh
Bombay, Inde69 contributions
juil. 2019
Actually our in bound flight got delayed by almost one and half hour in spite of the same the driver was waiting and meet us were we decided to meet, this kind of understanding is simply what is needed for trusting any travel service company since at times the customer is left helpless because of such external circumstantial delays
Écrit le 4 septembre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
danielgroves495
Sydney, Australie4 contributions
avr. 2019 • En couple
Before arriving in Hanoi, I had heard a lot about taxi scams, so I thought I was pretty well prepared and on guard for this, however, I was wrong!
I arrived in Hanoi late evening and had to wait for my partner to arrive on a later flight which came in about 1am. The bus to the old quarter had finished for the night and I was having issues downloading the grab and uber apps on my phone, and the only other way to get to the city at that time of the morning was by the taxis in the rank outside the terminal....great.
Both my partner and I unwilling went and caught one of these cabs and I made clear to the driver that I had been here before and I know the costs etc (I hadn't really, I just thought this was a good tactic to avoid scamming, but he saw through my ruse!) and he agreed and spoke great English at the time.
Upon leaving the airport, the driver decided to roll out onto the freeway at approximately 15mph whilst lots of cars and bikes sped past us beeping their horns for us to speed up. This lasted a little while, then he finally took off to a whopping 30mph... I already knew this was going to be a bad ride, so I mapped the route on my phone and showed the driver and he just ignored it.
According to my map we were about 19 minutes to the Hotel, however the driver decided to turn off and go a different way which bumped the time of the journey on the map up to 30 minutes. I asked him what he was doing and turn back and showed him my map, but 'surprisingly' he now doesn't speak or understand English anymore.
Anywho, time goes by with multiple points of the journey slowing down to walking speed on freeways etc - We then arrive into the city and he stops, on the freeway!, and starts playing with his satnav trying to find a more complex route, instead of going straight like his satnav says. I am sat in the back, looking right at the satnav, shouting at him to go and to follow the map he is looking at and he just ignores me (not understanding English conveniently, however I am sure my body language and attitude could be read internationally!).
Finally, after a sketchy 45 minute ride, we arrive at our hotel and he is trying to charge VND500,000, however I refuse to pay this and get it down to VND400,000 - lucky me.
Taxi scams really are a big thing in Vietnam, especially Hanoi (Ho Chi Minh was ok with Mai Linh & Vinasun). I went mentally prepared to deal with a taxi scamming, but still got scammed anyway. Moral of the story, don't be like me. Get a grab (this app is amazing), Uber, Mai Linh OR have your hotel organise a pick up. Pick up from hotel may cost around VND300,000/ VND350,000, but at least its not as sketchy as a 1am taxi ride in a new city with dodgy driver!
Good luck y'all and enjoy Vietnam, it is a great place and I loved it. Don't let the taxi drivers get the better of you or mar your view of the country. Enjoy!
I arrived in Hanoi late evening and had to wait for my partner to arrive on a later flight which came in about 1am. The bus to the old quarter had finished for the night and I was having issues downloading the grab and uber apps on my phone, and the only other way to get to the city at that time of the morning was by the taxis in the rank outside the terminal....great.
Both my partner and I unwilling went and caught one of these cabs and I made clear to the driver that I had been here before and I know the costs etc (I hadn't really, I just thought this was a good tactic to avoid scamming, but he saw through my ruse!) and he agreed and spoke great English at the time.
Upon leaving the airport, the driver decided to roll out onto the freeway at approximately 15mph whilst lots of cars and bikes sped past us beeping their horns for us to speed up. This lasted a little while, then he finally took off to a whopping 30mph... I already knew this was going to be a bad ride, so I mapped the route on my phone and showed the driver and he just ignored it.
According to my map we were about 19 minutes to the Hotel, however the driver decided to turn off and go a different way which bumped the time of the journey on the map up to 30 minutes. I asked him what he was doing and turn back and showed him my map, but 'surprisingly' he now doesn't speak or understand English anymore.
Anywho, time goes by with multiple points of the journey slowing down to walking speed on freeways etc - We then arrive into the city and he stops, on the freeway!, and starts playing with his satnav trying to find a more complex route, instead of going straight like his satnav says. I am sat in the back, looking right at the satnav, shouting at him to go and to follow the map he is looking at and he just ignores me (not understanding English conveniently, however I am sure my body language and attitude could be read internationally!).
Finally, after a sketchy 45 minute ride, we arrive at our hotel and he is trying to charge VND500,000, however I refuse to pay this and get it down to VND400,000 - lucky me.
Taxi scams really are a big thing in Vietnam, especially Hanoi (Ho Chi Minh was ok with Mai Linh & Vinasun). I went mentally prepared to deal with a taxi scamming, but still got scammed anyway. Moral of the story, don't be like me. Get a grab (this app is amazing), Uber, Mai Linh OR have your hotel organise a pick up. Pick up from hotel may cost around VND300,000/ VND350,000, but at least its not as sketchy as a 1am taxi ride in a new city with dodgy driver!
Good luck y'all and enjoy Vietnam, it is a great place and I loved it. Don't let the taxi drivers get the better of you or mar your view of the country. Enjoy!
Écrit le 30 avril 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
M3083DWjohnt
Brisbane Region, Australie8 contributions
mars 2019 • En couple
Beware. I got scammed by a taxi from this group today on a fare from the Pearl Hotel to the Ho Chi Minh Museleum. The driver made a 10 minute ride, 30 minutes.
Écrit le 6 mars 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Gonzalo N
Quito, Équateur6 contributions
oct. 2018 • En couple
Realmente el servicio de taxi es de primera calidad, amabilidad, exactitud, precio correcto, a pesar del idioma nos entendimos perfectamente.
Écrit le 12 janvier 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Tran
1 contribution
déc. 2018 • Voyage d'affaires
My hotel booked me this taxi this morning and it was a big mistake!!! From Nhachung Old Quarter to NoiBai airport, driver (taxi number 8482) charged me 500,000VND, while the receptionist did inform me price only around 200,000_300,000VND. I refused to pay 500,000VND and he showed me the amount shown in taxi meters 500,000vnd. Well, what a scam from Hanoi airport taxi !!!
Écrit le 5 décembre 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
for 4 people to travel from airport to the hotel, which taxi should I choose while booking? 4 seater will be enough?
Rédigé le 20 avril 2018
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