Nairobi Airport Help
Nairobi Airport Help
3
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Mercredi
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Jeudi
00:00 - 23:30
Vendredi
00:00 - 23:30
Samedi
00:00 - 23:30
Dimanche
00:00 - 23:30
À propos
L'aide de l'aéroport de Nairobi propose des services de rencontre, d'accueil et d'assistance à l'aéroport de Nairobi pour un service personnel et professionnel, un suivi rapide des passagers via l'aéroport international Jomo Kenyatta. avec transfert privé à l'aéroport Wilson et aux hôtels de la ville de Nairobi
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3.0
9 avis
Excellent
3
Très bon
1
Moyen
1
Médiocre
1
Horrible
3
Cosmic D
1 contribution
oct. 2023 • En solo
I travelled to Kenya with KLM and landed after 10pm, it was my first trip there so I didn't know what to expect but it was worse than I could have imagined it seemed like the immigration staff were going as slowly as possible and their demeanour was not in the slightest bit welcoming it took over 2 hours to get through then I had to look for my bag and just as I was about to leave I was told I had to put my bags through the x-ray machine what they were looking for I do not know but I was told by my Kenyan friend later that they were looking for items to tax or confiscate. The place should be avoided if possible they just haven't got a clue how to treat people.
Écrit le 1 novembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Jackie W
2 contributions
août 2023 • En famille
Arrived today at Nairobi airport after an eight hour flight...staff within the airport are helpful but going through immigration was an absolute nightmare! Long queues, some of the staff were indifferent, no consideration for tired exhausted passengers with children equally upset. Slow is putting it mildly. Nearly two hours standing around waiting for an immigration official who turned out to be quite rude. With the numbers of visitors they receive you would hope for a more efficient system and better customer service. The two stars are for other staff in the baggage area who were more helpful. My sister was here a couple of months ago and she said it was exactly the same....slow and miserable. 😥
Écrit le 20 août 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Zavier M
8 contributions
juil. 2023 • Voyage d'affaires
Landed at 8.20pm manged yo get out at 10.10pm
Absolute shambles, took 1.5 hours for the baggage to come at baggage reclaim.
Then had to queue further to have everything scanned again whilst exiting the terminal. The notice read hand luggage only but one service assistant that was assigned was putting everything through. Although a Chinese contingent were pushed through separately without scanning anything.
There was no order. A signed read we want to be the best, well that's a joke!
Absolute shambles, took 1.5 hours for the baggage to come at baggage reclaim.
Then had to queue further to have everything scanned again whilst exiting the terminal. The notice read hand luggage only but one service assistant that was assigned was putting everything through. Although a Chinese contingent were pushed through separately without scanning anything.
There was no order. A signed read we want to be the best, well that's a joke!
Écrit le 9 juillet 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
klb11
Bristol, UK12 contributions
avr. 2023
Travelled via Nairobi Airport with my two teenage children with the final destination being Malawi for a holiday to see family. The airpoirt was slightly chaotic to get through the internal flights section, however the airport felt safe and had enough amenities to support us through our 7 hour layover outward and 3 hours on return.
Lots of chairs and charging points, good wifi, cafes and food to purchase.
Lots of chairs and charging points, good wifi, cafes and food to purchase.
Écrit le 3 mai 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dewald R
Le Cap, Afrique du Sud2 585 contributions
sept. 2022
Enroute from Cape Town to Uganda, as well as on the return flight, I had a layover at Jomo Kenyatta International Airport (Kenya) as I was traveling with Kenya Airways. Going to Uganda my layover time was about 2 hours 30 minutes and coming back I had a 3 hour layover. Much like other international airports they had some duty free shops in an open plan format where you can purchase some gifts. I was however a bit disappointed with the size of their duty free shops as I was expecting much more from such a large transit hub. At times when they had a large influx of clients the staff seemed a bit flustered and uncoordinated. I also spent some time at their food court, which isn't very large, but has a decent range of restaurant where you can purchase some food and drinks. If you haven't yet tried their Pilsner Larger, give it a go, it is very tasty. The airport isn't big, but it isn't small either so try to get to your gate early as there are enough reasonably comfortable chairs where you can relax. One negative thing for me was their PA system which announces gate changes etc as you can barely hear what the person is saying. This almost resulted in me missing my flight as our gate had changed while I was waiting at the originally assigned gate, but I couldn't hear the announcement indicating that it's changed (I wasn't the only one). Overall the airport is really nice and clean and the staff were friendly. It is good to note that there was also free Wi-Fi available making the layover just that little bit more comfortable.
Écrit le 6 décembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Larry
4 contributions
nov. 2022 • En couple
Don’t put anything in your bags that you want to keep - even with locks and zip ties - airport full of criminals
Écrit le 22 novembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
michellepasquinelli
State College, Pennsylvanie37 contributions
Dry wonderful welcome to Nairobi. We were able to skip lines and get through everything very quickly and we were driven to our hotel in a comfortable van. I recommend this company to everyone arriving to NBO.
Écrit le 1 février 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Richard l
Le Cap, Afrique du Sud3 contributions
févr. 2021
I travelled through Kenya with 6 camera cases This is normally a problem With this service it was a breeze The company is reliable and very very efficient On my departure I was taken right through to the departure gate ........this had all been sorted for me This is an essential service as African states tend to be shakedown areas for people travelling with loads of professional film equipment I cant recommend this service enough Great value for money efficient polite and reliable What more do you want for hassle free travel Worth every penny Thanx once again
Écrit le 26 mars 2021
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Ron T
Danemark54 contributions
févr. 2020 • En solo
Was welcomed as promised and breezed through all formalities thanks to the friendly meet and greet host.
Écrit le 7 février 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Jfaiz
Amsterdam, Pays-Bas25 contributions
hi, i am planning a trip, i have a 10 hour layover in Nairobi. Can i pay for lounge acess and for 10 hours?
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