Tourist Transport Fiji
Tourist Transport Fiji
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4.0
122 avis
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CalBear007
Lake Forest, Californie44 contributions
août 2024 • En couple
I researched a few airport transfer services and this had the best price with good reviews. After booking directly on their website, I received an email confirmation. I arrived early morning from LAX and someone was waiting for my arrival (TTF also has an office right outside luggage claim). We waited about 20 min for our car to arrive but other than that it was a seamless trip to our hotel at the Marriott Momi Bay. The driver was very friendly and told us a lot of history and facts about Fiji which was very appreciative.
Our return was seamless as well. The driver met us on time in our hotel lobby. He wasn't as talkative as our first driver but that's no biggie. Both trips were private transfers
I recommend booking this service directly on their website since I had no issues with it.
Our return was seamless as well. The driver met us on time in our hotel lobby. He wasn't as talkative as our first driver but that's no biggie. Both trips were private transfers
I recommend booking this service directly on their website since I had no issues with it.
Écrit le 23 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
angelakollmann
2 contributions
juil. 2024 • En couple
This was the worst service in whole Fiji.
At first they charged us 3 times the amount of the airport transfer fee. And the website showed us that our credit card is not working. Therefore we assumed we couldn't book anything and took a taxi at the airport. Two days before departure we got an email that we missed our arrival pick up and the 3x airport transfer fees were charged. They apologized and provided the transfer for the return. As we had an early flight the driver should arrive at 4:40 am. We waited for over 35 minutes at the hotel lobby and no one arrived. Again we had to take a taxi which was very pricey.
This is the worst company. I do not recommend booking this unprofessional service.
At first they charged us 3 times the amount of the airport transfer fee. And the website showed us that our credit card is not working. Therefore we assumed we couldn't book anything and took a taxi at the airport. Two days before departure we got an email that we missed our arrival pick up and the 3x airport transfer fees were charged. They apologized and provided the transfer for the return. As we had an early flight the driver should arrive at 4:40 am. We waited for over 35 minutes at the hotel lobby and no one arrived. Again we had to take a taxi which was very pricey.
This is the worst company. I do not recommend booking this unprofessional service.
Écrit le 15 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
193countries
Détroit, MI3 contributions
juil. 2024 • En solo
Unsavory business ethics - I had a two day flight delay on my recent South Pacific trip - when the plane was finally fixed and I was rebooked I no longer needed my hotel in Nadi due to my rerouting - I went into the office at the airport and was told I’d get a 100% refund due to the situation and since my transfer wasn’t schedule till later that evening. When I got back home, I received an email that I would be getting a 80% refund. I wrote back and said this was unacceptable. They wrote back since I questioned them now I will only get a 50% refund and they processed it. Now they won’t respond to any of my emails. We’re not talking about a lot of money, but that’s NOT the way to take care of your customers. Too bad because there were some very nice people that worked there. I will now contact the tourism board of Fiji to report this action. Use another company - there are plenty!!
Écrit le 7 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Farran F
Auckland24 contributions
avr. 2024 • En famille
Booked a private bus transfer for a large family group of approx 30 from Nadi airport to the Shangri-La hotel. Everything was perfect! Meet and greet at the airport was great with warm and friendly staff, the bus was awesome (very comfortable and had aircon) and the driver was hospitable and professional.
The winner for me though was the booking process and communication from their booking/admin staff. The initial quote was quick and easy to understand and payment was easily made via credit card once everything was confirmed. Leading up to the trip we had to make a few last minute changes to passenger numbers and adding car seats for kids etc, but nothing was too much of a hassle. Communication (all via email) right the way through was excellent! Very responsive, clear and friendly.
Thank you TTF!
The winner for me though was the booking process and communication from their booking/admin staff. The initial quote was quick and easy to understand and payment was easily made via credit card once everything was confirmed. Leading up to the trip we had to make a few last minute changes to passenger numbers and adding car seats for kids etc, but nothing was too much of a hassle. Communication (all via email) right the way through was excellent! Very responsive, clear and friendly.
Thank you TTF!
Écrit le 2 mai 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
sue
Darwin, Australie48 contributions
janv. 2024 • En couple
On arrival in Fiji we had booked this company as our transport to the Shangra-La. We went to to the office at the airport to collect our transport we were told we would have to wait for the arrival of the next international flight ( it was due to land in 1 hr) and the other guests on that flight then we would all travel to the hotel.
As they only had limited vehicles and drivers.
Hence we weren’t going to wait 2-3 hrs as they suggested. We found our own way to the Shangri-La
We asked about a refund and told we were not entitled to one as we had cancelled the service
As they only had limited vehicles and drivers.
Hence we weren’t going to wait 2-3 hrs as they suggested. We found our own way to the Shangri-La
We asked about a refund and told we were not entitled to one as we had cancelled the service
Écrit le 1 janvier 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
phil
Auckland Centre, Nouvelle-Zélande2 contributions
oct. 2023 • En couple
We booked a transfer from the Airport to the resort. Pickup was very efficient and professional. The car was a late model SUV, very clean and tidy and comfortable. Our driver (Viliame) was excellent. He is a careful and safe driver, is very considerate and helpful, is very generous with his local knowledge and makes great conversation. We enjoyed his company so much we asked for him on the return trip. Highly recommended.
Écrit le 25 octobre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Bula Vinaka,
Thank you for your feedback. we are glad you enjoyed our services and Villiame has been passed on this message. we appreciate your kind feedback and hope you enjoyed your stay in Fiji.
Écrit le 28 novembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Daniel S
40 contributions
août 2023 • En famille
Viliame from TTF has helped us with transfers twice now from Nadi airport to Denarau, and his service is outstanding. Friendly, well presented and on time, he also arranged clean and tidy child seats for our two children. He was knowledgeable on the area, and made the trip fun after a long plane ride. We enjoyed him so much we asked for him again in our recent trip and found the same - he even remembered what bus my son liked and used it to collect him which, being 3, was the highlight of his trip. He is an asset to TTF and a great representative for Fiji when tourists land - his joyful spirit made us feel special.
Thank you Viliame and TTF - we look forward to using your services again!
Thank you Viliame and TTF - we look forward to using your services again!
Écrit le 23 octobre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thank you for your great feedback. Villiame is indeed one of our best drivers and has been rewarded last month. we are glad you enjoyed our service and hope you enjoyed your stay in Fiji.
Vinaka
Écrit le 28 novembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
ozzalina
Christchurch, Nouvelle-Zélande95 contributions
sept. 2023 • En couple
I strongly suggest not to use this service and just get a taxi for transfer. It might cost you a bit more but you save yourself lots of time and energy.
When we got to Fiji - we ended up waiting for another travelers to clear immigration and customs, the van was average but driver were friendly.
Departing to airport was different story - firstly I wanted to change time of pick up for a later one, I called twice, first time the person on the phone had no clue of what is happening, transferred me to nowhere ..second time lady did seem to know what's going on. She stated that since other people need to be picked up on the way, she could not change time of departure. She offered me to upgrade to private transfer for extra $40 odd dollars. When I asked if I could cancel the trip, she said there would be a fee and she could not do it on the phone as she needed to talk with her boss. Anyways, I asked again if there would be other people on the bus going to airport at the same time as us, and hence the inability to change time. Got eyes and said we will be there for pick up at 4.50 am.
Well guess what, shuttle was late, we were the only people on it. No other people picked up. 'The bus/van was making sounds as it was about to blow up. Driver did not bother to help us with the bags, and we arrived at filthy Nadi airport way before we wanted to be there.
So the moral of the story, like everything in Fiji this company is a mess, only wanting your $$$$. Dont use it if you don't want to be disappointed.
When we got to Fiji - we ended up waiting for another travelers to clear immigration and customs, the van was average but driver were friendly.
Departing to airport was different story - firstly I wanted to change time of pick up for a later one, I called twice, first time the person on the phone had no clue of what is happening, transferred me to nowhere ..second time lady did seem to know what's going on. She stated that since other people need to be picked up on the way, she could not change time of departure. She offered me to upgrade to private transfer for extra $40 odd dollars. When I asked if I could cancel the trip, she said there would be a fee and she could not do it on the phone as she needed to talk with her boss. Anyways, I asked again if there would be other people on the bus going to airport at the same time as us, and hence the inability to change time. Got eyes and said we will be there for pick up at 4.50 am.
Well guess what, shuttle was late, we were the only people on it. No other people picked up. 'The bus/van was making sounds as it was about to blow up. Driver did not bother to help us with the bags, and we arrived at filthy Nadi airport way before we wanted to be there.
So the moral of the story, like everything in Fiji this company is a mess, only wanting your $$$$. Dont use it if you don't want to be disappointed.
Écrit le 12 octobre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thank you for your comments. Firstly you were booked on a Seat in coach transfer which is a schedule transfer with schedule pickup times.
Secondly the schedule vehicles are also used with other transfers since the vehicles do not do just one transfer. to upgrade to a private vehicle does involve cost. TTF is a professional service provider and we do apologize if our service was not upto your expectation. Thanks
Écrit le 28 novembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Jessie B
11 contributions
juil. 2023 • En famille
Booked our cab prior to flying through Tourist Transport Fiji to get to our hotel from the airport and ended up paying double the rate that you would getting a cab on arrival. Our driver was rude and aggressive in speech and made me feel uncomfortable travelling with my young family. Not the experience you wish to have starting off your holiday after long travel. The driver was not of Fijian descent.
Écrit le 5 août 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thank you for your feedback. I believe the driver in question has been released of duties.
Écrit le 28 novembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
cb2002812
Melbourne, Australia3 contributions
mai 2023 • En couple
Our driver Ron was amazing! He gave us so much information about local history and culture as we drove to and from all of our stops. The first stop was the temple - we had visited this ourselves the day before but were more than happy to go back as it was so beautiful. It was much better with a guide - he told us about the stories behind the painted ceilings and the figures the temples were dedicated to. Next we went to the produce markets. Our driver showed us around and then we wandered by ourselves for a bit. We chatted to some of the vendors and sampled some fresh produce. The kava at the market was much cheaper than in the commercial stores or duty free shop. Our third stop was the village - we were quite disappointed by this. This was actually the part of the tour we were most looking forward to as we wanted to experience more of the culture and speak to some of the local residents. Upon arriving our tour guide - a volunteer from the village - instructed us that before our tour we would need to look at the tables of handmade goods the local women were selling. She followed us at each table and we felt we had to make a few choices of things to purchase. She tried to get us to go back to the tables we hadn’t chosen anything from. Unfortunately (or fortunately) i didn’t take much cash with us that day so after committing to a few items i was completely out of cash. She then began the tour which lasted less than 5 minutes. We were so grateful to be allowed in the village and get to learn more about the culture. We couldn’t help but wonder if the tour was intended to be that short or it was because we had run out of money and had nothing left to tip with (as she had strongly suggested a few times that she accepts tips for her work as a volunteer tour guide).
The last stop was the Orchid Garden. This was our favourite part. The garden was so beautiful and walking through it was like being transported to another place. At the end of our time wandering around we were welcomed back with fresh fruit juice. There’s also a cat that hangs around who you might be lucky enough to see and pat!
The last stop was the Orchid Garden. This was our favourite part. The garden was so beautiful and walking through it was like being transported to another place. At the end of our time wandering around we were welcomed back with fresh fruit juice. There’s also a cat that hangs around who you might be lucky enough to see and pat!
Écrit le 3 juin 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Bula Vinaka
thank you for your feedback positive and the concern. w take all feedback very seriously and we have taken this to the supplier for their feedback and for this not to happen again. thank you for bringing this up with us and we have definitely spoken to the village head on this issue.
we do apologize for the inconvenience that was caused to you. We are glad that you enjoyed the rest of the tour.
Écrit le 12 juin 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Mohammad K
Sparks, Nevada
Get answer fromTourist Transpot fiji staff and past visitors
Rédigé le 1 janvier 2022
I have been told that Ben Naidu's Venu Shipping operate a bus/ferry service from the bus station in Suva to Levuka.
Is this still operating, and if so, where do you buy tickets?
Rédigé le 24 août 2019
Customerelations
Nadi, Fidji
Venu Shipping is also known as Goundar Shipping and they have office in Suva (Tofua St, Walu Bay, Suva) where you can purchase your ticket. you can get your direction on the google map.
Vinaka
Rédigé le 25 août 2019
My partner and I are in our late 70s and looking for a hassle-free way to get to Suva from Nadi Airport. Sunbeam and Pacific Transport seem to have more options regarding departure times. Do these buses leave from the airport and is a booking necessary? I believe eTickets have to be purchased in advance.
Thank you.
Rédigé le 4 août 2019
My partner and I are in our late 70s and looking for a hassle-free way to get to Suva from Nadi Airport. Sunbeam and Pacific Transport seem to have more options regarding departure times. Do these buses leave from the airport and is a booking necessary? I believe eTickets have to be purchased in advance.
Thank you.
Rédigé le 4 août 2019
Customerelations
Nadi, Fidji
Bula Vinaka
Sunbeam and KBL operate an Express service from Nadi Airport which departs at 7.30am and at 1pm daily. you can connect these coaches and pay on board or make a booking with ATS Pacific at Nadi Airport, there are other local buses like Pacific transport, however they stop along the way and at all Bus stations.
Vinaka
Rédigé le 4 août 2019
Hello, im getting transfers in October from Nadi Airport to Naviti. I was wondering if the trasfer could stop at a shop along the way to get supplies? Thank you
Rédigé le 18 août 2018
Customerelations
Nadi, Fidji
Bula Vinaka
please if you can give me your booking reference so i can check whether you have booked a private transfer or SIV. if you have booked a private transfer then we can stop at a shop for you,no problems. we do not stop for bookings on SIV since there will be other passengers on board.
Best Regards
TTF Customer Service
Rédigé le 19 août 2018
Jenanbaz
Côte Dorée, Australie
How long by coach will it take to travel from the Warwick in the Coral Coast to the Denarau Marina. Thanks
Rédigé le 31 janvier 2018
Customerelations
Nadi, Fidji
Bula Vinaka
It takes approximately 1hr 45 mins to 2 hours. this depends on how many other pickups are there along the way from each hotel.
Vinaka
Rédigé le 31 janvier 2018
Chris M
Pukekohe, Nouvelle-Zélande
I am looking to book a transfer from Nadi to the Sofitel but want to go via the supermarket in Nadi to buy groceries. Can you do this? We did it last time but I cannot remember the transfer company we used.
Rédigé le 9 mai 2017
Chris
Certainly can , ask the drivers anything and they are always willing
Rédigé le 9 mai 2017
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