Pinnawala Elephant Orphanage

Pinnawala Elephant Orphanage - Tarif, Horaires, Adresse, Avis & Téléphone

Pinnawala Elephant Orphanage
3.5
De 08:30 à 18:00
Lundi
08:30 - 18:00
Mardi
08:30 - 18:00
Mercredi
08:30 - 18:00
Jeudi
08:30 - 18:00
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08:30 - 18:00
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08:30 - 18:00
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08:30 - 18:00
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Avant publication, chaque avis passe par notre système de suivi automatisé afin de contrôler s’il correspond à nos critères de publication. Si le système détecte un problème avec un avis, celui-ci est manuellement examiné par notre équipe de spécialistes de contenu, qui contrôle également tous les avis qui nous sont signalés après publication par notre communauté. Les avis sont affichés dans tous les classements chronologiquement.
3.5
4 019 avis
Excellent
1 165
Très bon
1 194
Moyen
703
Médiocre
347
Horrible
610

ALISON s
4 contributions
A fuir!
sept. 2019 • En couple
Nous pensions faire un bon choix en ne choisissant pas de monter à dos d'éléphant et de privilégier l'orphelinat... Quelle erreur !!
Elephants enchaînés, effrayés par les piques, soumis, blessés derrière les oreilles. Les "bourreaux" ne s'en cachent même pas, j'ai surpris l'un d'eux à tordre l'oreille d'un éléphant. Ils respirent la souffrance.
Pour divertir les spectateurs, ils "s'amusent" à arracher le biberons des bébés pour qu'ils courent après eux.
Grosse grosse déception
Écrit le 15 août 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.

Nicob
Givenchy-en-Gohelle, France7 contributions
Definition de protection
mars 2020 • En couple
Bonjour,

Comme beaucoup de personnes avant de partir au SriLanka, l'orphelinat des Eléphants revenait comme un incontournable lors de nos recherches .

Or notre réalité est bien différente. C'est un business bien organisé.
Les Eléphants on certes à mangé et à boire mais ce n'est pas notre vision du bien être animal.
Outre les photos postées, nous avons vu des animaux au comportement répétitif signe de dépression , soumis à faire des poses pour les touristes "bâtons avec des pics pour contrôler leur mouvements, chaînes.."

De plus, de faux professionnels sont présent pour vous piller à la moindre occasion. Certains elephants restent stoïques lors de cette soit disant baignade en liberté. Leur comportement encore une fois sont répétitifs pour de beau cliché photo.

À fuir, si le respect des animaux vous preocupe ou très bon endroit pour se mettre en valeur le biais de photo et alimenter son ego personnel au détriment du bien être animal.

Écrit le 6 mars 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.
Dear Nikob, A fantastic day from Pinnawala Elephant Orphanage ! Thank you very much for visiting Pinnawala Elephant Orphanage and your feedback. It is sorry to read your feedback, as you are not having a good attitude about us. However, this is not a well-organized business. This place was initiated to provide care and shelter to the elephants who were stranded in the wild due to many reasons and at present, it has expanded its service on the breeding and conservation of Asian elephants for the preservation of the species too. Further, this is a government institute, under the Department of National Zoological Gardens in Sri Lanka and the government allocates all the money to maintain this place. Actually, it is not an easy task to maintain these large creatures and it cost a lot more than you think. As well as all the revenue generated will be directed to main government accounts. According to your review, we assume that you have seen our sick elephants under the ongoing veterinary treatment in the enclosures. Especially they are in different health condition and when the veterinary practices, we are compelled to chain them up for minimizing the harm of unrest at the situation. In addition, the reason for their uncomfortable behaviors is their multiple health conditions. As a dedicated institute for the elephant conservation, we always provide elephants a highest-level welfare and our veterinary doctors are on alert their mental and physical health condition. Further, bullhook is just a guiding tool to drive elephants to the direction the mahout want and it’s not a torturing equipment as you suggest. Especially at the riverside, they need to be well managed and Mahouts use it is only used in case of an emergency. It further ensures your safety and animal safety too. We hope you understand our efforts on keep up the elephants in the facility. Once again thank you for your feedback and we welcome you back to PEO in near future. From,
Écrit le 9 mars 2020
Cette réponse est l'opinion subjective du gérant et non de TripAdvisor LLC.

Tiffany D
1 contribution
A éviter
févr. 2020 • En couple
Franchement déçue par cette visite ! Elle était incluse dans notre circuit, et on nous l'a présenté comme "le meilleur orphelinat d'éléphant du pays" je n'ose pas imaginer les autres... Les enclos sont petits, sans herbes et peu d'ombre. Les elephant ne font pas heureux, certains sont enchaînés et peuvent à peine bouger durant la beignade. Beignade qui est imposée pour les photos des touristes. Cet endroit met mal à l'aise par son côté commercial à tout va... Tout est bon pour demander de l'argent. Certains avaient des marques du crochet de leur cornac, et d'autres nous ont parru très maigre, on a pu voir les côtes et le bassin. D'autres endroits sont plus intéressants à voir où ils sont en libertés et semblent plus heureux.
A éviter, ca donne mal au cœur.
Écrit le 29 février 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.
Dear visitor, A fantastic day from Pinnawala Elephant Orphanage! Thank you very much for taking time to write us. We are disappointed to read that your stay with us fell short expectation. However, we are a dedicated institution for the conservation of Asian elephants in Sri Lanka and we do fallow the international standards for elephant management in this facility. Especially, we highly concern these requirements such as space requirement, enclosure design, nutrition, reproduction, enrichment, veterinary care to give the elephants a quality living environment in the facility. When considering their enclosures, they are designed with all the facilities to meet the basic needs and elephants are generally kept only at night in those enclosures. Further, the elephants that you mentioned in your review are our sick elephants that are under the ongoing veterinary treatment in the facility according to our assumption. Except for those elephants, the other elephants are spending their time in the free roaming area as well as elephant-bathing place at the riverside at the same time. Actually, as they are captive elephants, they have an eating schedule, which based on veterinary recommendation. We provide them food on a regular basis and they generally have their main meal at night. Chains are using especially at the veterinary treatments and certain uncontrolled bull elephants are kept in chains to limit their violent behaviors for some extent in the facility to ensure the safety of visitors and animals too. Further, our caretakers use a traditional tool, which called ankus or bullhook to manage these land largest creatures in the facility. This has been used for many thousand years in Sri Lanka as an elephant has a great history in the history. So our mahouts know the limitations of the use of bull hook without any harm to the animals. Finally, we assure you that we strive to protect them with maximum living conditions and work towards to prevent these endangered species form their future extinction as well as protecting the biodiversity of Sri Lanka too. Thank you, From, PEO Team.
Écrit le 1 mars 2020
Cette réponse est l'opinion subjective du gérant et non de TripAdvisor LLC.

Benlet
Caen9 contributions
Non à l’exploitation animale
févr. 2020 • En couple
Beaucoup d’espoirs avant la visite, à la hauteur de notre déception. Une usine à touriste et à roupies! Il faut payer pour se faire prendre en photo à côté d’un pauvre éléphant parqué dans un petit enclos avec ses congénères. Puis direction la rivière pour le bain, on se dit que cela les rend plus heureux , mais non , on les force à poser dans l’eau devant les photos des touristes! Ils préfèreraient aller brouter l’herbe à côté de l’eau . Bref ... à éviter pour leur bien être
Écrit le 29 février 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.
Dear visitor, A fantastic day from Pinnawala Elephant Orphanage! Thank you very much for your constructive feedback. We are saddened by the disappointment of this visit. Further, we sincerely apologize for the unwelcoming experience you had with us. We being a government institution do not allow to accept any kind of tips and rewards. Therefore, please be refrain from doing that. We have been briefed on this and have installed awareness boards in the premises too. In addition, your comment will certainly be considered as areas of improvements. Thank you for visiting Pinnawala Elephant Orphanage and we welcome you back to the PEO in the future. Thank you. From, PEO Team.
Écrit le 1 mars 2020
Cette réponse est l'opinion subjective du gérant et non de TripAdvisor LLC.

soledade38
Voreppe, France350 contributions
A ne pas manquer
févr. 2020 • Entre amis
Une place à ne pas manquer surtout la descente à la rivière tous les jours à 10h du matin attention prévoir de venir assez tôt pour être bien placé pour leur passage ensuite descendre à la rivière pour les voir se baigner et possibilité de les brosser un moment inoubliable
Écrit le 24 février 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.
Dear visitor, A fantastic day from Pinnawala Elephant Orphanage! Thank you very much for visiting Pinnawala Elephant Orphanage sharing your humble response on tripadvisor. We are so fascinated with your satisfying visit and we extend our heartiest gratitude for perfect rating. Indeed elephant bathing event at the riverside is a must visit place at PEO and elephants are in our custody are taken to the river twice a day for their daily water requirement. In addition, it is fun to see their natural behaviors in water and their mud baths on the bank of the river. As you said, visitors have an opportunity to brush and give a bath to the elephants at the jumbo bathing event at PEO and this rare experience will never forget in your life. So, we welcome you once again to the Pinnawala Elephant Orphanage to gain wonderful memories with elephants. From, PEO Team.
Écrit le 25 février 2020
Cette réponse est l'opinion subjective du gérant et non de TripAdvisor LLC.

JB R
15 contributions
Un pincement au cœur
févr. 2020 • En famille
Si vous souhaitez participer à de l’exploitation foncez !
Ces éléphants sont dans des enclos sans herbes, beaucoup d’animaux dans leurs cages et dans le fond (pour pas les voir directement ?) manifestent des troubles du comportements dus à la captivité (tête qui balance).
Activité attrape touristes qui met mal à l’aise.
Concernant la baignade, des éléphants sont obligés de rester couchés dans l’eau (garde avec pic à l’appuie qui l’oblige à se coucher alors que l’éléphant souhaite se lever), alors que d’autres principalement des femelles sont amenées à la baignade et sont laissés libres, mais foncent en dehors de l’eau pour se caler sur l’espace avec de l’herbe. La question se pose alors si les éléphants veulent vraiment se baigner ou non ?
Vaut mieux privilégier un safari que favoriser des animaux exploités.
Libre à chacun de choisir ses activités.
Écrit le 21 février 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.
Dear visitor. A fantastic day from Pinnawala Elephant Orphanage! Thank you very much for visiting Pinawala Elephant Orphanage and sharing your feedback with us. However, we would like to clarify the points that you have raised on us. If we go to your first attention, you have said that our elephants are in cages without grass. Actually, as they are captive elephants, they have an eating schedule, which based on veterinary recommendation. We serve them on a regular basis and they generally have their main meal at night. Furthermore, the elephants that you have seen in our cages are under ongoing veterinary treatment and the reason for their uncomfortable behaviors is their multiple health conditions. As a dedicated institute for the elephant conservation, we always provide elephants a highest-level welfare in this facility. Regarding swimming, elephants in our custody are taken into river twice a time a day for their daily water requirement. At there, scrub the elephants body with a coconut husks to remove dirt, fecal stains and dead skin. It is essential to clean the skin of the elephants to avoid the infections since those are most common medical problems in captive elephants. At the same time, it builds up their physical fitness by walking in and out of the premises. Generally, elephants in the wild walk more than 25 km a day and it helps to maintain good health in skeletal, digestive, foot and joint of them. As well as exercises are also an important form of enrichment for captive elephants. We do design everything for their betterment in the facility and we assure you that we never exploit them in any way. They have around 14 perches area to roam and perform their natural behaviors in the facility. It further has facilitated mud and sand pits to wallow as they are fond of having them and romping around in mud not only cools them, but also provides a protective layer to shield their body from the sun ray’s and it is also relief them from insect bites. Therefore, we hope that you will understand our operations and we hope to welcome you back to the PEO in the future. Thank you. From, PEO Team.
Écrit le 23 février 2020
Cette réponse est l'opinion subjective du gérant et non de TripAdvisor LLC.

Emilie S
Mundolsheim, France4 contributions
Visite de l’orphelinat
sept. 2019 • En couple
Visite de l’orphelinat des éléphants super impressionnant, on pourrait rester des heures à les regarder
Écrit le 16 février 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.
Dear visitor, Thank you very much for visiting Pinnawala Elephant Orphanage and taking your valuable time to write about your delightful visit with us on tripadvisor. Actually, it is always pleasure to read an encouraging feedback from our visitors and we are grateful with your satisfaction. We look forward for the pleasure of welcoming you back to the PEO. Thank you. From PEO Team.
Écrit le 17 février 2020
Cette réponse est l'opinion subjective du gérant et non de TripAdvisor LLC.

Damien L
4 contributions
N'y allez pas!
févr. 2020 • En couple
Nous espérions voir les éléphants libres de se baigner quand bon leur semble, et faire leur vie tranquillement. Au lieu de cela, nous avons assisté à un spectacle où les pauvres bêtes sont entassées au même endroit pour que les touristes puissent les prendre en photo. Certains sont même attachés avec des chaînes dans l'eau, patte avant droite et patte arrière gauche, et semblent plus en détresse dans l'eau qu'heureux!
Si cela n'était fait que pour la conservation de l'espèce, des pourboires ne seraient pas demandés pour faire la moindre photo...
Bref, ne participez pas à l'entretien de ce business!
Écrit le 12 février 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.
Dear visitor, A fantastic day from Pinnawala Elephant Orphanage! Thank you very much for taking time and writing your feedback on tripadvisor. We are deeply distressed to learn your review since you are not having accurate understanding of the institution. Therefore, it needs to explain you the points you raised. Firstly, we assure you that our bathing activity aims its welfare. They need enough water to fulfill their daily water requirement and it also support to fulfill their natural preferences to the water. It further enhances their physical fitness by walking in and out the premises and it is a main part of our enrichment facility. Hence, elephants are in our custody are taken to the river twice time a day and there are certain uncontrolled and boisterous bulls. Despite the risk, they also are being taken to the river too and It is necessary to keep them in limited mobility as they stab others when the free. Therefore, they are tied with one leg to confined to the place. Sometimes those bulls with exasperated behaviors fight violently and such fights result in severe injury or even death. So, we need to ensure the safety of other elephants in our custody and visitors safety too. In this situation, certain bulls are chained at riverside and cool and calm elephants are taking their daily bath freely in the river. Also, we have experienced mahout s who give them mental and physical stimulation to keep them healthy. However, it is happy to say that as a solution to this, internal water tank for the elephants, is already in under construction of the facility and next time ,definitely you will be able have see how they are having their daily bath freely at there. As well as, we being government department do not allow to accept any kind of tips and rewards. Therefore, please be refrain from doing that it has noticed our institution too. Finally, we assure you that we are doing best for conserving these giants and we hope you will concern the major role at PEO and we welcome you back to the PEO for a more memorable visit. Thank You. From, PEO Team
Écrit le 17 février 2020
Cette réponse est l'opinion subjective du gérant et non de TripAdvisor LLC.

gribouille27
Longjumeau, France118 contributions
A faire pour apporter des fonds à l orphelinat
févr. 2020 • Entre amis
C est un endroit qui permet aux éléphants qui sont vieux, malades, de recevoir des soins. Ils sont bien traités de ce que nous avons vu. Les cornacs, sont là pour les diriger. Nous avons passé un bon moment, a les caresser sans payer, sauf pour leur donner à manger ce qui est normal. Nous conseillons.
Écrit le 1 février 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.
Dear visitor, A fantastic day from Pinnawala Elephant Orphanage! Thanks a lot for visiting Pinnawala Elephant Orphanage and taking time to write us. We do admire your humble recommendation and having you with us is a real pleasure. As you said, here we provide shelter and care to old, sick elephants too in the facility and our ultimate effort is maintain their utmost comfort. For example, Anusha is the oldest elephant among the other elephants in the Pinnawala Elephant Orphanage and she is now 72 years old. In fact, PEO provide good care for the elderly and sick elephants trough various measures. Especially, as the largest living creature on the planet, elephants need large amount of food daily. For that, elephants have got four rows of grinding teeth which grow six times in their lifetime. At the end, elephants reminded, last couple of teeth will begin to fall. As such, Anusha spends her old age in the premises and now her teeth are not strong enough to grind its food. Hence, Anusha gets her food chopped in to small particles to make easier to have them and she receives additional vitamins & minerals in her daily meal. In addition, PEO staff has made relaxing and healthy environment to her without its body excessive exhaustion. As well as the staff of the veterinary section pay special attention to it’s physical and mental health too. In addition, our Mahouts are always identifying needs of the elephants and contributing their utmost support to take care of them. Furthermore, we are delighted to hear that you have enjoyed your visit at PEO and it will be a great pleasure to welcome you again. We wish you best of luck and once again thank you for giving us a perfect rating for recommending our institute to the other travelers. From, PEO Team.
Écrit le 5 février 2020
Cette réponse est l'opinion subjective du gérant et non de TripAdvisor LLC.

Jordane V
Ecaussinnes, Belgique8 contributions
Horrible
janv. 2020
Je déconseille vivement cet endroit. Certains éléphants y sont attachés, sois-disant pour leur sécurité. A un moment, un travailleur de là-bas nous a proposé d'approcher un éléphant près de nous, nous avons accepté avant de remarquer que le gars l'amenait via une espèce de perche pointue au bout pour le faire aller où le guide le décidait. Il nous a ensuite demandé de payer... Si vous voulez les touchers, il faut payer, leur donner à manger, il faut payer... Tout est prétexte à reçevoir de l'argent... J 'ai eu l'impression que les éléphants avaient clairement peur de ces travailleurs qui les accompagne... C'est soi-disant un orphelinat mais les éléphants sont finalement juste l'objet pour se faire du profit...

Bref si vous voulez voir des éléphants privilégiez des parcs comme Yala ou Udawalawe où ils sont dans leur habitat naturel.
Je suis dégoutée d'avoir payé pour participer à cette barbarerie.
Écrit le 30 janvier 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.
Dear visitor, A fantastic day from Pinnawala Elephant Orphanage! Thank you very much for visiting Pinnawala Elephant Orphanage and sharing your humble response on tripadvisor. Firstly, we would like to extend our sincere appreciation for your recommendation of our great role and it is always pleasure to read an encouraging feedback from our visitors. At the same time, please accept our humble apologies for the inconvenience caused at PEO and we certainly take the highlighted areas in to consideration for areas of improvement. Actually, we being a government department do not allow to accept any kind of tips and rewards. Therefore, please be kind enough to refrain from doing that in the facility and it should be mentioned that this institute does not use the elephants to make profit. Our primary purpose is providing care and shelter to the orphaned elephant who were stranded in the wild due to many reasons and at present it has expanded our service on breeding and conservation of Asian elephants. 71 elephants have been bred in this facility and it is recognized as one of the most successful captive breeding programme in Asia. We bare a huge cost to feed 83 elephants in the facility and you may be know that even feeding for an elephant is very costly and it’s close to Rs. 10,000.00 per day. Additionally some elephants receive medical treatment on a daily basis, which cost a large amount of money. We facilitate everything what they need in the facility and we hope that you will understand our efforts at PEO to conserve these magnificent species for the future existence. In addition, it needs to explain that our purpose is completely different from sanctuaries’ purpose (Yala or Udawalawa). Here, we do ex situ conservation: It is the process of protecting an endangered species, variety or breed of plant or animal outside its natural habitat. We wish you best of luck and we welcome you back in to the PEO to a memorable visit. Thank you. From PEO Team.
Écrit le 5 février 2020
Cette réponse est l'opinion subjective du gérant et non de TripAdvisor LLC.

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