Guruji Travels Pvt Ltd
Guruji Travels Pvt Ltd
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5.0
5,0 sur 5 bulles1 327 avis
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rampathy76
Hyderabad, Inde4 contributions
2,0 sur 5 bulles
avr. 2024 • En famille
I booked a cab for 9-day trip to Himachal with Guru Ji Travels with my own itinerary, relying on my positive past experience with them during my 2017 visit to Nainital and Mussoorie. Unfortunately, I placed too much trust in them and didn't document many details, which turned out to be a costly mistake both mentally and financially.

PROS:
Their driver is highly skilled and professional, focusing on the task at hand without engaging in unnecessary chatter
The car they provided had approximately 70,000 kilometers on the odometer, yet it was well-maintained and in good condition

CONS
When I reserved a sedan, I explicitly mentioned to Mr.Ravi ji that four adults would be traveling for approximately 10 days and requested a car with ample boot space, which they agreed to it. However, I received a call from MakeMyTrip the day before my trip informing me that a Dzire CNG had been assigned to me. It appears that my reservation was transferred to MakeMyTrip by Guru Ji Travels as intermediatory. They suggested me to keep all the baggage’s on rooftop. When I approached them then they came out with all kind of stories that there is no other car in Sedan category. With no option left, I was forced to voluntarily opt for Ertiga which costed 50% extra.

When I made the reservation, I informed Mr. Ravi that I understood Rohtang would be closed during that period, but I intended to pass through Atul tunnel to reach the snowy areas. However, on the day of my journey from Manali to Shishu, just a few kilometers before Atul tunnel, I received a call requesting an additional payment of Rs. 4500 for Shishu. I had no other option than agreed to make the payment.

I arranged for a cab according to my own itinerary because I prefer personalized plans over standard packages. However, the drivers seemed inclined towards cost-saving measures instructed by the owners. I began receiving suggestions such as stopping for food along the way instead of going to my preferred hotel or visiting Naggar Castle on the route to Kullu. Despite being entitled to cover 2000 kilometers, we only managed around 1700 kilometers. It took the first two days to steer the driver away from this mindset, after which everything proceeded smoothly for the remainder of the trip

As I reflect on my recent trip, I realize that my oversight was not documenting everything in writing, and placing too much trust led to disappointment. I have decided not to engage with this company for future trips. For anyone considering dealing with them, I highly recommend documenting every detail in writing to avoid similar issues
Écrit le 23 avril 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Sunit B
2 contributions
5,0 sur 5 bulles
avr. 2024 • En famille
Thank you very much to guruji travels for having such experience driver and staff. We have travelled with Shishpal Singh Ji ( Vehicle No HR38 Z5492) from the trip from Delhi to Shimla and Manali. Shishpal Singh ji very hard working and good person. He is well experiences person in driving the entire trip was completed smoothly whit out a hassle with the help of Shishpal Singh Ji. He is very Knowledgeable person about tourist spots. He has help us planning sightseeing around shimla and manali . he kept the vehicle neat and clean .he is good person for any trip to north india Thank you shishpal singh ji for his continuous support during our tour.
Écrit le 10 avril 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Somnath
Calcutta, Inde2 contributions
1,0 sur 5 bulles
avr. 2024 • En famille
Avoid trvelling with Guruji Travels at all costs, if you are even a little bit concerned about the safety of your family.

They took the full amount for the package and drop my family mid way of the trip in Joshimath and me to arrange my own taxi for the rest of the trip. Horrible experience.

Local cab drivers are much better and safer.

Avoid Guruji Travels at all costs.
Écrit le 8 avril 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Rajesh V
5 contributions
2,0 sur 5 bulles
avr. 2024 • En famille
We booked sedan car for golden triangle trip, but they arranged Toyota Glanza and said it’s a Sedan vehicle. Driver is very experienced in such way that his hand is most of the time on horn, he always tries us to visit shopping centres rather than travellers visiting places.
Overall good part is they followed us throughout the trip over phone.
Écrit le 5 avril 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Kalasva A
1 contribution
5,0 sur 5 bulles
mars 2024 • En couple
We had a very good experience with Rinku singh during our 7 day trip in shimla,kullu,manali. He was always discreet, friendly, helpful and always on time. His car was always clean and had extra leg space in the back for a relaxed traveling experience. He called every accomodation. Rinku singh always wanted to offer the best service for us and to make our trip as safe and comfortable as it could be. We felt very good with his calm and concentraded driving skills - especially in the loud and full indian cities.

We highly recommend his service and would always book with him again.
Écrit le 9 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Ankur Agrawal
Kumarakom, Inde2 contributions
1,0 sur 5 bulles
mars 2024 • En famille
Friends, I booked a 10-day Kerala trip and paid lakhs of rupees to Guruji Travels for luxury and peaceful travel. He also booked the trip, but there was no luxury in our trip, and there was no luxury like a car, which was provided to us by Guruji Travels. It was very old and useless, because of which we had to face so much trouble that we had to waste a day in servicing it.
The owner of the car did not pay the amount of petrol on time and did not recharge the fast tag for the toll on time, due to which we had to wait for hours at the toll and petrol pump, due to which time was wasted and we lost. . Some such scenes are not seen,
In some places, instead of booking 4-star and 5-star hotels, they booked cheap rooms and the houseboats that were made available were so third-class that after paying for the premium houseboat, we got the same lower class. Millie boat. & एक वरीय मोडल की नाव अध्या कराई गायी.
I told you that when we faced any problem, we always told Guruji travel agencies about those problems, but they never solved those problems, they just ignored them and made excuses that He never solved a problem,
After knowing all this, it is your choice that you want to waste your money by booking a trip from Guruji's travel agency, or save money, the money is yours, so it is your choice, but my best advice is that even if You stay at home. But don't book a trip from Guruji Agency, because by him, the money will be wasted and your mood will be spoiled, now the choice is yours.
Écrit le 4 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Trek67726718643
1 contribution
1,0 sur 5 bulles
févr. 2024 • En famille
Friends, I booked 10 days Kerala trip, paid one lakh of rupees to Guruji Travels for luxury and piecefull trip. They also booked the journey but our journey neither had the luxury nor the luxury of a car which was provided to us by Guruji Travels. It was very old & useless, due to which we faced so much trouble that we had to waste a day in getting it serviced, sometimes petrol problem, sometimes toll tax problem, every morning it started with nonsense,
The car owner did not pay the petrol amount on time and did not recharge the fast tag for toll on time, due to which we had to wait for hours at the toll and petrol pump, due to which time was wasted and we incurred a loss. Some sights have not been seen that we can do,
At some places, instead of booking 4 star and 5 star hotels, they booked cheap rooms and the house boats provided were so third class that after paying for a premium house boat, we got the same low class boat. & An old model boat was provided.
Whatever problem I told you all, while facing any problem we always told about those problems to Guruji travel agencies but they never solved those problems, just ignored them and made excuses that he never solved any problem,
After knowing all this it is your choice whether you want to waste your money by booking a trip from Guruji travel agency, or want to save, money is yours so it is your choice, but my best advice is that even if you Stay at home but do not book a trip from Guruji agency, because going on the trip given by them will waste money and also spoil your mood, now the choice is yours. 🙏
Écrit le 1 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Genesis S
Mumbai2 contributions
1,0 sur 5 bulles
déc. 2023 • En famille

DONT EVER BOOK ANY TRAVELS WITH THIS TRAVEL AGENT.
Not a good experience.
We booked through GURUJI TRAVELS in November and I had specified our needs every clearly and precisely. I have done proper follow ups as well to avoid issues during the trip but it did not go well as expected. Very bad experience.

1. Firstly the curtains was not available in our tempo which made our rides to every location very uncomfortable because it’s hot in Kerala till 4 pm. Each n every tempo had curtains. Our travel agent gave such a bad reason n explanation that there are no curtains in our tempo because of safety. I mean im travelling with my family so what safety is it about? Also why the hell does every other tempo has curtains. Is there no safety required for them?
That was really bad.
2. We reached at our Munnar hotel (HOTEL MUNNAR INN) and we were given 3 different rooms at different places. We booked 3 cottage suites and as a family obviously will need rooms nearby, but we were only 1 cottage suite and 2 normal rooms. On complaining, travel agent states please adjust for tonight, will change it tomorrow. On lot of complaints, we only had to adjust with the given rooms. Still next day, we got only 2 cottage suits instead of 3. Plus there was no proper room service. We had to call them n number of times to receive one simple thing. Bad service from hotel plus travel agent dint make proper arrangements.
3. Next day, during Jeep safari we were taken to 4 points which was okay but later they didn’t take us back to our hotel. Both jeep safari people n our designated driver internally discussed and themselves decided to continue the trip from there. I had informed several times to our agent that we have 2 kids, 1 infant n senior citizens with us hence we want our ride to be smooth and comfortable. We wanted to go back to hotel to change and freshen up after jeep safari but driver did according to his wish only. Proper communication was not done. Half the things were taken for granted. Again, after jeep safari as per itinerary we had to go to 4 points but we were taken only to 2 points, because we were too tired due to no mid break. That was the reason we mentioned we need break but did anyone listen?
4. 3rd day, plan was to go from Munnar to Thekkady. Driver did not halt at few points where we wanted him to stop. Only after telling him several times, he used to stop.
Plan was to go to spice garden then lunch , hotel then elephant ride n then martial arts. Driver planned as per his own wish. Plus we wanted to go Periyar lake elephant ride, we were taken to some other elephant.
Travel agent was supposed to inform us about that online booking is required, or atleast booked from our end as they knew our dates already. Very bad on agents part because of which we went to a very bad elephant tour. N we never got the boating experience.
Thekkady hotel: Elephant route was worst, there were no supplies at all, plus we had to fight with restaurant people because they never mentioned about buffet infact told us about ala carte. So we ordered separately which we never received on time due to which there was an argument.
We informed them about their poor service n staff assistance.
We told Driver to take us to some churches as we are Christians n this thing we mentioned to our agent as well. They said yes but never stopped. So many churches passed by but nothing.
5. 4th day, we were dropped to the houseboat and oh god, here people are crazy for money. they were only finding ways to earn money. They dint provide any safety instructions. Only told us about ac, spa n speed boat services for which they charge extra money,
Nothing about safety measures.

Honestly, this is not the way I wanted the trip to be. We booked a travel agent so that we could depend on them completely and travel hassle free but here at every point, there was some issue which could have been completely avoided if travel agents would have handled it well.
Driver was deciding and planning our day according to him.
Never asked us what needs to be done or where we want to go.
Travel agents were also supposed to check with us how the trip is going and stuff but none of them called upfrontly.

Maybe it could have been better if a e booked on our own and handled it ourselves because even in this trip, the only thing travel agent did was book hotel n hire a driver.
VERY BAD EXPERIENCE!!!
Écrit le 7 janvier 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Connector13003367341
1 contribution
5,0 sur 5 bulles
déc. 2023 • En couple
Had a good experience with guruji travels. They are very punctual and friendly. Behaviour of car driver was also friendly and helpful. Overall very comfortable and safe travel experience.
During whole tour they remains in touch and one call away for any query.
Écrit le 8 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Journey21696643958
1 contribution
5,0 sur 5 bulles
nov. 2023 • En couple
All palace is very nice, very good climate, clean hotel, very good staff, Nani lake is very good , boating fair also affordable
Écrit le 29 novembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

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