The Spa at Pelican Hill
The Spa at Pelican Hill
The Spa at Pelican Hill
4.5
De 08:30 à 18:00
Lundi
08:30 - 18:00
Mardi
08:30 - 18:00
Mercredi
08:30 - 18:00
Jeudi
08:30 - 18:00
Vendredi
08:30 - 18:00
Samedi
08:30 - 18:00
Dimanche
08:30 - 18:00
Circuits et expériences
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162 dans un rayon de 5 km
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178 dans un rayon de 10 km
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Contrôle des avis
Avant publication, chaque avis passe par notre système de suivi automatisé afin de contrôler s’il correspond à nos critères de publication. Si le système détecte un problème avec un avis, celui-ci est manuellement examiné par notre équipe de spécialistes de contenu, qui contrôle également tous les avis qui nous sont signalés après publication par notre communauté. Les avis sont affichés par ordre chronologique dans tous les classements.
4.5
48 avis
Excellent
31
Très bon
9
Moyen
3
Médiocre
2
Horrible
3
Jasmine R
2 contributions
avr. 2023
Yesterday I had the best treatments EVER at this spa. I've had many facials and hair blow outs in my life but these were the absolute BEST! I had a Hydra-facial and scalp oil massage with Anna - she is INCREDIBLE, knowledgeable and goes the extra mile! I also had a blow out with Mia - she was so sweet, accommodating and it was literally a life changing shampoo.... no joke, best I've ever had. The spa itself is nice, all the amenities but I would totally recommend asking for Anna or Mia :)
Écrit le 1 mai 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Tynante
Los Angeles, Californie50 contributions
mars 2022 • En solo
My husband insisted I get a massage at the Spa during our hotel stay this past weekend. We travel a lot, and I have been disappointed time and again by resort massages so I essentially stopped going to them. I am so glad my husband insisted I go because I experienced possibly one of the best massages I’ve ever received from Angela R. Perfect pressure, addressed all my knots and stiffness, and accomplished more in that hour than some masseuses have done in 2 hours. Angela R was perfectly professional and lovely during the entire visit. I would hands down go back to her again in a heart beat. Fabulous all the way around.
Écrit le 7 mars 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thank you Tynante for the rave review of our spa and of Angela in particular. We're glad your husband insisted as well.
Sincerely,
Gerard Widder
Managing Director
The Resort at Pelican Hill
Écrit le 28 avril 2022
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Deanna K
Anchorage, AK2 contributions
sept. 2021 • En solo
I have been to spas all over the world and this is one of the best. Excellent facial from Victoria! I’m obsessed! This is an experience not to be passed up if you get the chance. Pure perfection!
Écrit le 18 septembre 2021
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
hellokittydea
Huntington Beach, Californie22 contributions
août 2019 • En solo
Superb spa experience! Top-notch massage service and luxurious pampering experience. Great amenities and located by Pelican Hill Resort with gorgeous Pacific Ocean View. The only downside, it was abit crowded when I went there, it would be better if they limit the total clients in one day - but overall, fantastic experience.
Écrit le 31 mai 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Chessamgm10
Saint Paul, MN21 contributions
oct. 2019
This Spa does not disappoint! From the moment we were checked in , it was apparent that we will be indulging in a very luxurious experience. The lockers are well appointed and spacious. The robes are comfortable that you want to stay in it. The facilities are tops. Make sure to enjoy all of it, sauna, jacuzzi and steam.
Écrit le 28 octobre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello, Chessa! Thank you for visiting the Spa! I'm so glad to read you enjoyed a relaxing experience and appreciate you taking the time to share your kind feedback with us. We hope to welcome you back for another day of pampering soon!
Warm regards,
Tom Donovan
Managing Director, The Resort at Pelican Hill
Écrit le 30 octobre 2019
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
KarenK518
Corona, Californie1 535 contributions
juin 2019 • Entre amis
As a first timer, the Experience was very good! Efficient check in and professional excellent massage by Ricardo. Lovely and roomy relaxation area before and after the massage. The only problem we encountered was being able to understand the lady who showed us to our lockers. She was giving us directions in a strong accent which was difficult to decipher.
Écrit le 21 juin 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello Karen,
Thank you for your thoughtful feedback about your massage experience at Pelican Hill. I'm glad to read you enjoyed your overall visit and hope to welcome you back soon.
Warm regards,
Tom Donovan
Managing Director, The Resort at Pelican Hill
Écrit le 25 juin 2019
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
EBJ11
Mission Viejo, Californie278 contributions
juin 2019 • En solo
I have been to The Resort at Pelican Hill before BUT had never been to The Spa.
I was looking so forward to it but honestly, I was a tad worried- sometimes these luxurious hotel spas can be pretentious and way too self-important. Turns out, that was NOT the case here....I enjoyed the day and felt most welcome.
My daughter gifted me with this lovely Spa Day via Groupon and yes...sometimes those deals can be a disappointment but in this case, it was really great and I would do it again in a heartbeat. I received the Rest&Relax 50 min massage, a glass of Prosecco and unlimited use of the facilities. The place is gorgeous and large, as you would expect from a 5 Star resort.
The Staff is very friendly, from check in to end, I was made to feel most welcome and every effort was made for my comfort. I had a Male Massage Therapist who did a wonderful job (I actually prefer Men) and the oils and enhancements he used during the session were fantastic. The treatment rooms are gorgeous. I used the beautiful over-sized jacuzzi and the steam room and I have to say--the temperatures for both were perfect for me. Often they can be too hot to the point you feel that you are cooking so I was happy that both were very comfortable.
The lockers are large and the locker areas and restrooms are fully stocked with anything you may need. There are plenty of places to lounge that are comfortable and the waiting area features delicious infused teas and small bites (LOVED the Blondies!). Low light, comfy sofas and chairs and various reading materials make it easy to relax before and after your service.
I am an Orange County resident and I have been to several Day Spas in the area that are nice BUT now that I know The Spa at Pelican Hill is such a lovely place to spend the day- I will be looking forward to coming back as often as possible.
I was looking so forward to it but honestly, I was a tad worried- sometimes these luxurious hotel spas can be pretentious and way too self-important. Turns out, that was NOT the case here....I enjoyed the day and felt most welcome.
My daughter gifted me with this lovely Spa Day via Groupon and yes...sometimes those deals can be a disappointment but in this case, it was really great and I would do it again in a heartbeat. I received the Rest&Relax 50 min massage, a glass of Prosecco and unlimited use of the facilities. The place is gorgeous and large, as you would expect from a 5 Star resort.
The Staff is very friendly, from check in to end, I was made to feel most welcome and every effort was made for my comfort. I had a Male Massage Therapist who did a wonderful job (I actually prefer Men) and the oils and enhancements he used during the session were fantastic. The treatment rooms are gorgeous. I used the beautiful over-sized jacuzzi and the steam room and I have to say--the temperatures for both were perfect for me. Often they can be too hot to the point you feel that you are cooking so I was happy that both were very comfortable.
The lockers are large and the locker areas and restrooms are fully stocked with anything you may need. There are plenty of places to lounge that are comfortable and the waiting area features delicious infused teas and small bites (LOVED the Blondies!). Low light, comfy sofas and chairs and various reading materials make it easy to relax before and after your service.
I am an Orange County resident and I have been to several Day Spas in the area that are nice BUT now that I know The Spa at Pelican Hill is such a lovely place to spend the day- I will be looking forward to coming back as often as possible.
Écrit le 20 juin 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thank you for visiting Pelican Hill and taking the time to share such a lovely review of your Spa experience! I'm so glad you and your daughter had a wonderful Spa day together and really enjoyed all the amenities available to you. We truly appreciate your kind insight and hope to welcome you both back to Pelican Hill soon!
Warm regards,
Tom Donovan
Managing Director, The Resort at Pelican Hill
Écrit le 21 juin 2019
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Scott A
Irvine, Californie3 contributions
janv. 2019 • Entre amis
We suspect valet parking damaged our car. They claim to have video proving the car left undamaged but refuse to show it citing “security protocol.” Sorry, not buying it. Since it’s valet parking only here, not going to bother coming back.
Écrit le 23 février 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello Dr. Au,
I assure you that the safety of our guests and their property is of the utmost importance to our team, and I appreciate you taking the time to bring your concern to our attention. I was glad to learn that our Guest Services Managers have already connected with you to discuss the video footage indicating that your car was not damaged during your visit to the Resort, and I've also shared the direct contact information for our security team with you in a private message if you wish to discuss these findings further. Please know that for our guests' convenience both self-parking and valet parking are available at the Resort, and we hope to have the opportunity to welcome you back to Pelican Hill in the future.
Warm regards,
Tom Donovan
Managing Director, The Resort at Pelican Hill
Écrit le 24 février 2019
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Professor Profit
Rancho Santa Fe, Californie10 contributions
juil. 2018 • En solo
There may be such a thing as too much space, and maybe perhaps too much stone and marble for that matter... But it is,of course, personal preference.
The Spa at Pelican Hill is massive. There is no other word for it. When you walk in you are in a huge cavernous space the size of a small concert hall and there was no one there except for one girl tucked behind a desk in the dark perimeter to greet you.
The gift shop is large but seemed to be low on inventory. Although, I can’t imagine the cost of filling up such a large space.
Everywhere I went was empty. I did not see one staff member (other than my massage therapist) or another resort guest anywhere. Anywhere. This could be by design, but it felt a little eerie. All of that said, the lounge for the women was very cozy. They did a beautiful job of creating warmth and intimacy with drapes and soft furnishings. The facility is beautiful I just wish I would’ve seen more charm and warmth.
If you are tired of people, want to escape the chaos and don’t mind an echo - then the Spa at Pelican Hill is perfect for you.
The Spa at Pelican Hill is massive. There is no other word for it. When you walk in you are in a huge cavernous space the size of a small concert hall and there was no one there except for one girl tucked behind a desk in the dark perimeter to greet you.
The gift shop is large but seemed to be low on inventory. Although, I can’t imagine the cost of filling up such a large space.
Everywhere I went was empty. I did not see one staff member (other than my massage therapist) or another resort guest anywhere. Anywhere. This could be by design, but it felt a little eerie. All of that said, the lounge for the women was very cozy. They did a beautiful job of creating warmth and intimacy with drapes and soft furnishings. The facility is beautiful I just wish I would’ve seen more charm and warmth.
If you are tired of people, want to escape the chaos and don’t mind an echo - then the Spa at Pelican Hill is perfect for you.
Écrit le 28 janvier 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello,
Thank you for visiting Pelican Hill and taking the time to share your detailed experience with us. I appreciate your thoughts on the ambiance of the lounge and have shared your concerns with our leadership team as well. We look forward to the opportunity to welcome you back for another relaxing getaway soon.
Warm regards,
Tom Donovan
Managing Director, The Resort at Pelican Hill
Écrit le 30 janvier 2019
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Andre L
El Sobrante, Californie3 contributions
déc. 2018 • En couple
This place could be a 5 star as the rooms and building are very nice. $512.00 for two 50 minute aromatherapy massages certainly makes you think they you will have a 5 star service but that is not the case with this establishment. Attention to fundamental detail is missing. The dry sauna apparently is on a timer. In preparing for my massage I entered the dry sauna to discover that the sauna was off; hence a warm sauna not hot/ far from the 165 normally experienced. The steam sauna was good! I then went into the hot tub to find the temperature more like a hotel pool area sauna temperature; it was 102, that is what the attendant mentioned. I told him about the the dry sauna and he said sorry and that he could turn it on (but we know how long it takes for dry saunas to heat up). As for the hot tub he said they don’t like the water hot. He could not turn it to 104, heat a typical spa tub would be.
Hot teas service- it was cold as the candle keeping it hot was burned out.
Dirty glass doors when I arrived and still dirty when I left.
The jar that holds hair combs was missing sanitation liquid.
My massage was good. The massage room was comfortable. Generally staff nice.
But the Marriott Camelback and it the Phoenician in Scottsdale are head and shoulders above this place. If you are in the area of this spa and money is not important it is not bad.
Hot teas service- it was cold as the candle keeping it hot was burned out.
Dirty glass doors when I arrived and still dirty when I left.
The jar that holds hair combs was missing sanitation liquid.
My massage was good. The massage room was comfortable. Generally staff nice.
But the Marriott Camelback and it the Phoenician in Scottsdale are head and shoulders above this place. If you are in the area of this spa and money is not important it is not bad.
Écrit le 30 décembre 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
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