Biltmore Spa
4.5
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4.5
43 avis
Excellent
30
Très bon
6
Moyen
4
Médiocre
2
Horrible
1
Leonie D
1 contribution
mai 2024 • En solo
Watch out before you get ripped off!
I booked a 70 minutes gel pedicure for $95 Fri & Sat. Needless to say, this is an expensive service, even for Miami. I was very looking forward to it. I received a treatment which lasted 55 minutes. Missing 15 minutes of a 70 minute service (~$20 worth since a minute is ~$1.36)
I find it in this price category absolutely unacceptable!!
I booked a 70 minutes gel pedicure for $95 Fri & Sat. Needless to say, this is an expensive service, even for Miami. I was very looking forward to it. I received a treatment which lasted 55 minutes. Missing 15 minutes of a 70 minute service (~$20 worth since a minute is ~$1.36)
I find it in this price category absolutely unacceptable!!
Écrit le 24 mai 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
HermannJ.Priadji
Maintal, Allemagne342 contributions
oct. 2019 • En couple
Es befindet sich in ruhiger traumhafter Lage unweit von Miami. Sehr freundliches hilfsbereites Personal. Schön eingerichtet mit allen Annehmlichkeiten die man sich wünscht. Tolles Frühstück im Aussen- odeg Innenbereich. Erholung pur.
Écrit le 24 octobre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Bridgette A
Miami, Floride2 contributions
What better way to celebrate your best friend’s birthday than with a spa day at the Biltmore !?! My girlfriend’s and I spent the day getting pampered at the spa followed by small bites and cocktails poolside. Geraldine and her staff at the spa were amazing and so accommodating. The ambience was perfect and the setting was EXACTLY what were looking for. Our massages were followed by lunch at Cascade. The weather was great and the company was better. Patricia, the cabana manager, did such a spectacular job in making sure we were properly attended to. She NEVER disappoints. The drinks kept flowing and the food was on point. We had a wonderful server who went above and beyond. Thanks to the wonderful staff at the Biltmore, our spa day was one for the books!! I can’t wait to do it again!!
Écrit le 13 août 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Susana S
Miami, Florida, United States120 contributions
août 2018 • En famille
My sisters and I went for spa month and I decided to get a massage meanwhile they got facials. I really enjoyed my massage with Liz, she was truly great, she stretched me and focused on the areas I needed. Even though the spa was not really big it was still fun, it was a bit crowded but the facilities were nice and clean and everyone was friendly. We enjoyed the sauna, steam room and waiting room. They also offer fruits, water and tea which I thought was pretty nice.
Écrit le 20 août 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Amy E
Miami, Floride11 contributions
août 2018 • En solo
Everytime, I call it is like I am a VIP. The minute they hear my voice, it is the kindest reception and such caring. The receptionist Maylin is just the most wonderful person, so kind and caring - alway delivering the best in customer experience. I have appointment with Tilsa - best eyebrow person ever!! The Biltmore should give lessons in delivering a superior customer experience. You will feel like royalty at the spa and the hotel. Thank you to the great staff!
Écrit le 19 août 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Jacqueline Moss
Miami Beach, Floride2 contributions
juil. 2018 • En solo
I visited this spa in Miami spa month. I expected to get total relaxation at the famous Biltmore Hotel's spa. Unfortunately, the small changing room was filled with a loud crowd. I just wanted to have a stressless, relaxing day, that’s the whole purpose of the spa.
The therapist was professional and tried hard to deliver five-star treatment, but the rush and the noise already killed the vibe.
The therapist was professional and tried hard to deliver five-star treatment, but the rush and the noise already killed the vibe.
Écrit le 3 août 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Judith484
Ohio524 contributions
juin 2018 • En solo
I like to visit Spas all over the work. This is in the Biltmore Hotel. I had a massage, facial, body scrub, and shampoo.
Michael in the hair salon is very nice and gives a nice shampoo. People are friendly. It needs to be warmer. The whole spa was very cold temperature .wise. The lights could be lower and music softer. The girls at the front desk are stressed out and it seems they need another person there. The ladies in the bathroom follow you around and seem to rush you. I suggest everyone slow down and be more relaxed. That’s the whole purpose of the spa.
Michael in the hair salon is very nice and gives a nice shampoo. People are friendly. It needs to be warmer. The whole spa was very cold temperature .wise. The lights could be lower and music softer. The girls at the front desk are stressed out and it seems they need another person there. The ladies in the bathroom follow you around and seem to rush you. I suggest everyone slow down and be more relaxed. That’s the whole purpose of the spa.
Écrit le 14 juin 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
KennethvdB
Coral Gables, Floride1 contribution
mai 2018 • En solo
Several times I have called the spa to schedule a massage and I'm always left waiting. Last time, they left me waiting for more than an hour over the phone just to speak with them. They are understaffed and need to have more people there. I have not been able to schedule an appointment.
Écrit le 11 mai 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Beth S
West Hartford, CT100 contributions
janv. 2018
In town for a destination wedding, we reserved at the spa for hair and makeup, which was incredibly well-done - good makeup tones, and hair held perfectly in down and up-do styles. Extremely satisfied with pricing, staff, treatments, and the extent to which they were able to accommodate our busy schedules. Lovely famility and wonderful staff.
Écrit le 27 janvier 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Emmeline Pillson
Puerto Vallarta, Mexique69 contributions
juil. 2017 • En solo
The Biltmore Spa is located within the lovely and historic Biltmore Hotel. The lounge is wonderful and relaxing, and the staff welcoming. The spa is well appointed, with robes, shoes, everything you'd expect for a spa at this price point.
My massage with Oscar was excellent. He asked about my areas of concern, checked in periodically on pressure, and provided an excellent and therapeutic massage.
This spa also has excellent customer service and they go the extra mile. For that, they've earned my loyalty!
If you're local, try going during the week as this hotel is popular during the weekend.
My massage with Oscar was excellent. He asked about my areas of concern, checked in periodically on pressure, and provided an excellent and therapeutic massage.
This spa also has excellent customer service and they go the extra mile. For that, they've earned my loyalty!
If you're local, try going during the week as this hotel is popular during the weekend.
Écrit le 30 juillet 2017
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello people! How are you? My name is Rodrigo, I'm 34 years old, I'm an acupuncturist and massage therapist. I really liked your comments here on Tripadvisor. I live near the Spa and would like to meet to talk about the possibility of work together. I have 8 years of experience in therapeutic and relaxing massages. I'm graduated in Traditional Chinese Medicine, shiatsu therapy, Reiki and Quantum Touch. It will be a pleasure to be able to help you. I would like to meet them and demonstrate my knowledge.
My last job was in Jericoacoara Brazil at Ashti spa and I also attended privately too. Let's talk!!
See you soon
Rédigé le 18 mars 2020
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