Admiral Tours Miami
Admiral Tours Miami
3
De 05:00 à 22:00
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05:00 - 22:00
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05:00 - 22:00
Mercredi
05:00 - 22:00
Jeudi
05:00 - 22:00
Vendredi
05:00 - 22:00
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Dimanche
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À propos
Nous sommes en affaires depuis plus de 30 ans. Nous sommes fiers de créer des expériences inoubliables et d’offrir les meilleurs tarifs réduits pour nos clients. Nous sommes spécialisés dans les forfaits de croisière, les forfaits de nuit pour Bimini, les Bahamas et le transport Nous espérons pouvoir vous aider lors de votre prochain voyage.  
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3.5
3,5 sur 5 bulles34 avis
Excellent
13
Très bon
5
Moyen
4
Médiocre
3
Horrible
9

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TonyFreepost
Cossato, Italie82 contributions
5,0 sur 5 bulles
I took the trip to Bimini in the Bahamas, from Miami I took the Balearia fast ship. Cost $330. The island is small but we had to rent a golf cart which cost $100. We went to see the beautiful Caribbean beaches of this place, the little bars on the beach and a nice restaurant with fresh fish which I will review separately! It's really worth it! Go there! Bring cash
Écrit le 15 mai 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

talz_emm
4 contributions
1,0 sur 5 bulles
avr. 2024 • En famille
Had a trip booked. They called me to ask ETA. Told them. Drove almost an hour. Got there 4, yes FOUR minutes late and bus left!! Are you joking?! 2 accidents on the highway caused a huge delay, so we were a few minutes late & they knew we were almost there!! Wouldn't refund us! Disgusting company!! BEWARE
Écrit le 24 avril 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

La W
Gulf Breeze, Floride1 contribution
1,0 sur 5 bulles
oct. 2023 • Entre amis
Try to book this online on their website, WHICH IS A TERRIBLE SITE! So I emailed them - in English ... Received the reply in another language 😵‍💫. Then called 3 times to only get an automated answering, left a message to never get a response! I live too far away to come there for horrible customer service
Écrit le 21 octobre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello, 503law, we apologize for the mis unfortunate , and we value you as a customer, I want to start off and clarify that our website is Biminidaytrip.com and our office number is 786-266-4092 we are open from 9:00 AM to 9:00 PM United States Eastern time. Admiral Tours Miami Teams always Greets the Costumers and answer phone calls in English, you might have contacted Viator customer service number instead of Admiral Tours MIami, We make sure to always get back to the costumer's phone call, voice message and email in the next 24 hours. Thank you again for Choosing Admiral Tours Miami, and we hope we can assist you in the Near future.
Écrit le 20 décembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Remie
Celina, TX1 contribution
2,0 sur 5 bulles
août 2023 • En couple
I’m not sure where to start…I’ll start with a positive. The check-in process was a breeze except for the agent insulting the previous guest they checked in.

The embarkation and disembarkation was horrible and boardered disrespectful. There was no order or organization getting on and off the vessel.

The ride to our destination (Bimini) was very crowded. Between the water from the A/C vent leaking on my Husband, the horrible food, the kids running around and the volume, it was a LONG ride.

The voyage back was so much better and almost redeemed our earlier experience (the reason for 2 stars) until we got back to the port. They had one Border Agent for hundreds of guest both US and Non-US Citizens. Thank goodness that we were one of the first in line. However, it took over an hour to get through the process. We were to return at 9:00 but didn’t get out the terminal until 11:30. I felt so bad for those at the back of the lines. It had to be an early morning for them as it had to be another several hours before they got through the lines.

This is not an excursion that I could recommend.
Écrit le 5 août 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello, Thank you for choosing Admiral Tours MIami, we apologize for your mis unfortunate on your trip, we always value our costumer's, Unfortunately it is out of our hands that the lines coming back from Bimini were long, also for border patrol line on the way back , maybe you went in a seasonal time and that is the reason for the ferry being crowded and the long wait at the passport control. i hope i was able to respond to some of your answers. Thank you again for choosing Admiral Tours MIami.
Écrit le 20 décembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

jecholiah p
1 contribution
3,0 sur 5 bulles
This is my second time taking a trip to key west wjth the same ferry, Manuel who is also the same driver who I honestly thought was awesome until July 4,23 the day I took a trip everything was great until it was time to get dropped off .. my pick up was at Clinton hotel and obviously the drop was suppose to be at Clinton hotel as well … well he decided he was going to drop us off at a different location and I stated this is not our drop off location , he then stated the roads are blocked off and the hotel is a five minute walk , having no choice I also stated we have no clue where to go plus our phones were dead because on the bus the charger plugs don’t work which I was not going to complain about but fast forward we get off the bus he tells us make a left and keep walking .. well that was a LIE. We were completely lost with no PHONES , we walked for about 15 minutes and finally went into a restaurant and bought food just so I could charge my phone so we could get directions , it said a whole ten minute walk so it took us 30 minutes just to get back with frustration and fear that we weren’t going to make it back .

Would I book again possibly if something gets changed with that because I don’t ever EVER want to experience that .. imagine being gone from 6 Am until 9:30 p.m and then have to walk and be lost and hot and no device to guide us , not the best feeling EVER .
Écrit le 7 juillet 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello jecholiah, We apologize for the misfortunate and we value you as a costumer, please note that the city of Miami does close out certain roads sometimes and it is out of our hands. As for the charger this is the first time we have heard about this, we will look into the matter. If you choose to book with us again we hope your trip will be better. Thank you for choosing Admiral Tours MIami.
Écrit le 20 décembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Rochelle D
Washington State17 contributions
1,0 sur 5 bulles
Bimini its self is AMAZING! However we told to get to ferry at 7am that doors close at 8 am and we leave at 9am. We didn’t start boarding until after 8am. From there is was so so. We did purchase golf cart while onboad to make it easy. Yes it did make it easy however company said we needed to have it back by 430. We did. Boat was gonna be there around 530 or 6 so we figured whatever. 730…..boat FINALLY shows up. Not one employee gave us updated before hand as we all sat around wondering cooking in the sun. We finally get to Florida and dock at 11pm. Then we sit for another 30mins for who knows what reason. By now people are getting very angry. Finally off boat but oh wait gotta go through customs. By now NO one is working. Took forever 2 customs for over 400 hundred people. Id fly not worth sitting on a boat and or waiting on a boat to pick u up. Over 20 hrs Finally back to room at 12:30am
Écrit le 11 mai 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thank you for your feed back. I like to inform you as we have no control over the port and their employees and how they communicate. They are not part of this company. I'm sorry you didn’t enjoy as much.
Écrit le 4 juillet 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Tamera P
1 contribution
1,0 sur 5 bulles
Do not do the day cruise. We spent more hours on the fast ferry (7 hours total) than on the island (3 hours). Next time we will do 2-3 days. It was a horrible experience. We got to the port to check in at 7:30am and made it back to the port and through customs at 9:40pm. All for 3 hours on the island. Never again.
Écrit le 8 août 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello , Sorry it was unpleasant to you. Sometimes misfortunate's happen with timing. This is out of our control. I think the 2-3 day will be more suitable for you to enjoy the beautiful island of Bimini and their beautiful people .
Écrit le 13 décembre 2022
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

DevonBlueboy
Exmouth, UK384 contributions
5,0 sur 5 bulles
juil. 2022
We used Admiral Tours for our airport/hotel/airport transfers in Miami. They were excellent. Our driver, was most friendly and informative and on our arrival at MIA he was even in the baggae hall looking for our suitcases.
Écrit le 30 juillet 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello, Happy to hear you had a great experience with our Admiral Tours for our airport/hotel/airport transfers in Miami. we strive to give our best service. Thank you for choosing us.
Écrit le 13 décembre 2022
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Minehli A
5 contributions
2,0 sur 5 bulles
We are on our way to port. The guy who called himself owner of the tour was super rude and unprofessional. We were in car with 4 more people (Italians) The guy who called himself the owner was talking Spanish and the passengers brought to his attention that we don’t understand his language! He asked us where are we from and when he made sure we are Americans told us to come down and use the bus. When i asked why are we supposed to use bus while we want to sit in comfortable car he said we should. I asked why the other people arent using bus and they are staying. He got frustrated and yelled at us. My husband interfered to make him calm down. He is brunette Persian guy and it seems the manager didnt like it and He called us “ F-ing A-holes”. He was racist and had no idea about basic customer services whatsoever!! Instead of listening and understanding the issue first, then resolving it, he kept yelling “you’ll get to the port”!! There is no privilege in this country! The bus was packed, with no air conditioning, and smelled horrible. There is no doubt that we werent going to sit there!
His attitude wasnt acceptable. Definitely, i’ll follow up on his behavior when ill come back from trip! Bad start… Horrible experience!
Écrit le 29 juillet 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello, Sorry for the misfortunate. Our company strives to give the best service. Ever since this incident , we have put it under investigation. I would like to inform you this driver is no longer with us. We do apologize for the experience you had.
Écrit le 13 décembre 2022
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Bennie1970
Toms River, NJ4 contributions
1,0 sur 5 bulles
mai 2022 • Entre amis
Way to expensive you can fly cheaper and it's faster ... Save your money . Can't believe I spent money for that
Écrit le 20 mai 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Sorry to hear it was too expensive to you . We strive to make your experience enjoyable. We also do this boat ride for people who are afraid to fly but want to have the Bimini experience.Thank you for your feed back.
Écrit le 13 décembre 2022
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

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