Nickelodeon Universe at American Dream

Nickelodeon Universe at American Dream

Nickelodeon Universe at American Dream
3
Parcs d'attractions et parcs à thème
De 12:00 à 19:00
Lundi
12:00 - 19:00
Mardi
12:00 - 19:00
Mercredi
12:00 - 19:00
Jeudi
12:00 - 19:00
Vendredi
09:00 - 21:00
Samedi
11:00 - 22:00
Dimanche
11:00 - 19:00
À propos
Durée : 2 à 3 heures
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Contrôle des avis
Avant publication, chaque avis passe par notre système de suivi automatisé afin de contrôler s’il correspond à nos critères de publication. Si le système détecte un problème avec un avis, celui-ci est manuellement examiné par notre équipe de spécialistes de contenu, qui contrôle également tous les avis qui nous sont signalés après publication par notre communauté. Les avis sont affichés par ordre chronologique dans tous les classements.
3.0
3,0 sur 5 bulles149 avis
Excellent
51
Très bon
22
Moyen
18
Médiocre
21
Horrible
37

Marnye Y
1 contribution
5,0 sur 5 bulles
oct. 2024 • En famille
The Value was fantastic! I was stunned when so many things are so overpriced how much bang for our buck we got. My 10 year old girls had been asking to go for 5 years and I finally decided to take them. The expectations for them were through the roof so I was nervous they would be let down. But that was not the case. The place FAR exceeded our expectations. I loved the layout I loved the choice of rides and their entertainment! There really is something for every one. ⭐️⭐️⭐️⭐️🌟
Écrit le 12 octobre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Jennifer B
1 contribution
2,0 sur 5 bulles
oct. 2024 • En famille
We were visiting about an hour away and my teen son wanted to visit - the 2 coasters he wanted to ride were not working. He got on another ride and it locked him in, then wasn’t working. Expensive for that 🤔
Neat place but not worth the $$
Écrit le 6 octobre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi Jennifer, we appreciate your feedback and are sorry to hear about your experience. We strive to provide a great time for everyone, and we understand how disappointing ride issues can be. Your comments help us improve, and we hope to offer you a better experience in the future. - John
Écrit le 8 octobre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

E E
1 contribution
5,0 sur 5 bulles
sept. 2024 • En famille
It was great. There were so many things to do in the mall, and then, from there, we went straight to the amusement park, I just had a really good time, my boys, we're 3 6 and 8, and they all found things to do.
Écrit le 9 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi, ​Thank you for taking the time to rate and review Nickelodeon Universe! We are so happy that we were able to provide you with an astounding 5- star experience during your recent visit with us at the park! We look forward to dreaming with you again soon. -Samantha
Écrit le 16 septembre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Brandon S
1 contribution
2,0 sur 5 bulles
sept. 2024 • En famille
The place would be really cool but the day we went almost every roller coaster was closed and the ones that were open kept braking. There were also many other rides and attractions that were also shut down. We came from over 4 hours away and my son was extremely upset and it cost a good amount to go.
Écrit le 9 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi Brandon, Thank you for taking the time to share your experience! We are very sorry to hear that your visit was disappointing, especially given the effort you made to come from so far away. This is not the experience we aim to provide, and we apologize for the inconvenience it caused. If you could provide us with more details about your visit, we would like to address your concerns further and make amends. Please reach out to us directly at guestservices@americandream.com. Your satisfaction is important to us, and we hope to have the chance to provide a better experience in the future. -Amber
Écrit le 16 septembre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Santisha L
1 contribution
5,0 sur 5 bulles
sept. 2024 • En famille
Went as a family for my son birthday brought the twilights tickets and was worth it but just wasn’t no light 🤔 we paid for twilight and didn’t see any lights
Écrit le 4 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Santisha, we’re thrilled to hear you chose us for your son’s birthday! We’re sorry to hear about the lights not meeting your expectations. Your feedback helps us improve, and we hope to make your next visit even more special. Thank you for sharing your experience! - Danielle
Écrit le 16 septembre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

MAKELLA O
Middlesex, NJ1 contribution
1,0 sur 5 bulles
août 2024 • En famille
Where do I begin? The experience at Nickelodeon Universe was disappointing from the start. The nearest parking lots to the Nickelodeon attraction, B and C, were full, forcing us to park on the opposite end of the mall, despite having pre-purchased tickets. Red flag number one.

Once inside, after walking the entire length of the mall, we were met with a confusing line with no clear direction. Although I had already bought my tickets online, I was puzzled as to why I had to stand in line with those purchasing tickets. After some confusion, I found a staff member who told me I could bypass the line and go straight to the kiosk. However, when we scanned our QR code at the kiosk, an error occurred. I had to track down the same worker again, who directed me to the counter where they manually printed our tickets. Red flag number two.

We then entered the park with our seven-year-old, only to find that the main ride he was excited for (Paw Patrol) was closed. Red flag number three! We tried to find other rides suitable for him, but to our dismay, the options were either for very young children around (ages 1-5) or older kids around (9 and up) with more intense roller coasters. After just five minutes, my wife and I returned to the kiosk to request a refund.

This turned into an ordeal. The manager, whose name I believe was Kaley, insisted there were plenty of rides for our son, but I disagreed and reiterated my request for a refund since we had only been there for five minutes. She eventually processed the refund but refused to provide any sort of receipt, claiming I would receive an email—which I never did. She allowed me to take a photo of the screen, so I settled for that. However, her dismissive attitude throughout the process was frustrating. Needless to say, we won’t be returning, and judging by other reviews, it seems we’re not alone. A complete waste of money!
Écrit le 4 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello Makella, Thank you for taking time out of your day to write us a review. We are sorry that your experience here was not the best. We strive to give every guest a 5 star experience and wish that every guest could have the best day possible here. We hope you dream with us again! -Greg
Écrit le 16 septembre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Nigel W
1 contribution
3,0 sur 5 bulles
sept. 2024 • En famille
I’ve been here multiple times and for the amount of money it costs, the same rides shouldn’t be broken. Other than that I like that they have rides for all ages.
Écrit le 3 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi Nigel, Thank you for your feedback and for being a frequent visitor! We’re sorry to hear that you encountered issues with ride closures during your recent Nickelodeon visit. We understand how important it is for all attractions to be operational, and we’re working hard to address maintenance issues promptly to ensure a better experience for our guests! We value your input and look forward to welcoming you back! -Aubrey
Écrit le 11 septembre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Leah67203
2 contributions
1,0 sur 5 bulles
août 2024 • En famille
Overpriced and lots of rides closed. I ordered the tickets online as I thought it would be cheaper. When I got to checkout apparently it added 4 TILT tickets to my order without me noticing. By the time I clicked submit I noticed the total was almost $300 for 4 twilight tickets (2 hours from 8pm-10pm) and the 4 tilt tickets that we did not want. When I got to the kiosk for my bracelet i told the lady I did not order them they added them to my cart at checkout and I didn’t noticed until it was too late. She said, “they probably won’t refund you, but you can try”. But By the time we left the front desk was closed.
It was Very overpriced and the boardwalks at the shore have more rides and you’ll spend less and have more fun. There was nothing special about it. Lots of the rides for little kids were closed and my kids were crying when they realized the paw patrol play house was closed along with 3 other rides they wanted to go on. Some rides also closed before 10 so you really don’t get the full 2 hours with the twilight pass. For all that money my kids probably went on 3 rides each. Total waste.
Oh, and a small popcorn (about two scoops of popcorn) and a bottle of water came to almost $20.
Also, if you are going at night, keep in mind it’s very dark! It almost looks closed that’s how dark it was. We traveled far to be there and probably wouldn’t go back. Now I’m stuck with the 4 TILT tickets that will go to waste unless we go back one day.
Écrit le 2 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello, We're truly sorry to hear about your negative experience at Nickelodeon. We value your feedback and will address the issues you've raised with our team. We apologize for falling short of your expectations and appreciate you bringing this to our attention. We would love to discuss this with you further. Please contact us at 833-263-7326 or guestservices@americandream.com. We are committed to providing you with a great experience and hope you give us another chance in the future. -Mark
Écrit le 16 septembre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Kim M
Woodbridge, NJ31 contributions
4,0 sur 5 bulles
août 2024 • En famille
Took my 5 year old here yesterday and we had a great time! 3 rides were closed but everything else was open and the wait times were good. Lots of options for smaller kids (my son is 43") and I was able to ride everything with him. Staff were friendly and respectful. Food options are limited but decently pried. The character shows and meet and greets were also a big hit. Will definitely be back again!
Écrit le 31 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thanks for your feedback, Kim! We're thrilled to hear you and your son had a great time, despite the few closed rides. We appreciate your comments on our staff and entertainment options. We’re always looking to improve, and we can't wait to welcome you back for another visit! -Danielle
Écrit le 16 septembre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Yehudis B
Clifton, NJ1 contribution
5,0 sur 5 bulles
août 2024 • En famille
Our family enjoyed a full and fun packed day at Nickelodeon! They have a variety of rides for all ages, and it is a great family friendly environment. Thank you for giving us such a great time!
Écrit le 26 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello Yehudis, It's great to hear that you and your family had such a fun-packed day at Nickelodeon! Thank you for sharing your wonderful feedback! -Amy
Écrit le 2 octobre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

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