Sky Zone Trampoline Park
Sky Zone Trampoline Park
3.5
De 15:00 à 21:00
Lundi
15:00 - 21:00
Mardi
15:00 - 21:00
Mercredi
15:00 - 21:00
Jeudi
15:00 - 21:00
Vendredi
14:00 - 23:00
Samedi
10:00 - 23:00
Dimanche
12:00 - 21:00
À propos
Durée : 2 à 3 heures
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3.5
3,5 sur 5 bulles33 avis
Excellent
14
Très bon
6
Moyen
4
Médiocre
2
Horrible
7

Matt S
2 contributions
1,0 sur 5 bulles
févr. 2023 • En famille
Do not take your kids here. Our 11 year old was jumped by 3 kids while attending a birthday party. He was punched in the head/face 3 times. This was witnessed by an attendant as well as multiple other kids. The party was not immediately removed. Further, they were allowed to hang out in the lobby area and curse and flip off our birthday party which was moved upstairs. I was told by the manager on site that we would receive a call from the owner the next morning after he reviewed the film. We not only didn't receive a call but were told when we called that he wouldnt be available today. Further, they said they needed to go because they were understaffed and couldn't be on the phone. They do not care about their patrons well being.
Écrit le 25 février 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Jametria T
Boston, Massachusetts, United States4 contributions
1,0 sur 5 bulles
sept. 2022
Worst Customer Service & Worst Manager Ever! I attended a birthday party with my 2 year old nephew and my 7 and 8 year old sons. As I stood and watched my nephew jump...I noticed one of the employees coming over and talking to him. She looked like she was asking him something...so I walked over and said "is everything ok?" she said with attitude "he needs to be wearing skyzone socks and he needs a name tag." First...not sure why you were talking to a toddler who can't speak in complete sentences and why are you talking to him when I'm standing less than a few feet away? Second...I said "we are with a birthday party and he has on non skid socks." So she said you need to purchase sky zone socks. So I go to the birthday party check-in to get socks and I asked is there a charge for 2 and under to jump b/c they didn't say this when we checked in for the party. She said "yes they get charged like everybody else." Another employee with attitude. I said "Well the party only has 30 mins of jump time left can I just buy time for him?" she nods and she sends me to the front desk. I didn't want the party host to have to pay for him so I went to buy 30 mins of jump time. I spoke to an employee and she told me the price for 30-mins jump time plus socks...it wasn't alot like $12 bucks or something. Right as she's talking to me the manager, CALEB, says you can't give her a 30-min jump time she needs to pay for an hour. I said "excuse me, we're with a birthday party. My older sons are jumping he wants to jump...I just wanted to end the time at the same time as the rest of the kids in the party and there's only 30 mins left." He said "You have to pay for an hour then." I said "he's 2...and he's not going to jump for an hour b/c we have to be back in the party room in 30 mins." He said "the 30-mins is only an option at the end of the night. Then he overtly points to the entire room and says loudly..."There's ALOT OF PEOPLE here with 2 YEAR OLDS AND THEY PAID." He then walks over to the pricing board and POINTS AT THE BOARD (like I'm a student and he's the teacher) and says you have to pay this price!!" I said "Look...I understand that..." but before I could finish he said "I don't think you do..." So I went off on Caleb! I reminded him that I AM THE CUSTOMER and that the way he was speaking to me...his tone and the way he was cutting me off and pointing at the crowd and the board causing a scene was completely inappropriate. If the policy is no 30-min time jumps it's fine. Say it's policy and leave it at that but he gave me so much unnecessary attitude I will never go back. Plus he obviously hasn't trained his employees well b/c the young lady was going to let me pay for 30 mins. So now I've dealt with 3 employees in the short time that I was there...2 had attitudes and he was just completely over the top. I will NEVER go back...there's just too many other jump places that cater to families with young children and that have employees that smile and care. Adventure Air and Urban Air would def be better options if you are considering a trampoline park. Oh and every skyzone is privately owned so if you are considering one I would def skip this location.
Écrit le 26 septembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Melanie L
1 contribution
1,0 sur 5 bulles
août 2022 • En famille
Approach this place with extreme caution! They will demand you buy their socks after already telling you that you don’t have too and taking your money and then refusing a refund. The manager is rude and condescending and will talk down to you as if her place in life makes her better than others and allows her staff to be rude to the customers. The facility is dirty and games are broken. Will not return. Lots of better, cleaner places to go in the area. Worst customer experience I’ve had with two small children in tow.
Écrit le 13 août 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Go542613
Bangor, ME4 contributions
1,0 sur 5 bulles
juil. 2022 • En famille
Disappointed and will not be back. We got a 30 min card for my daughter as part of a program but her sisters were along side her so we had to do an hour. An hour is $17 and for an additional hour, they charges me $15. We also has to purchase their socks! I have been to all the other trampoline parks and not once did they require me to buy their socks! Total rip off! Stick to going to big air and urban air!!! Don’t waste your time.

And it’s not not as big as the others, much less to do.
Écrit le 1 juillet 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

mjkelly75
Denver, Caroline du Nord58 contributions
3,0 sur 5 bulles
janv. 2020
In-laws were in town with their 2 kids, ages 5 & 14. We took them here along with our 2 year old. The facility itself looks quite nice, but, there are some issues I'll show below. After 20 minutes of filling out waivers, we had to navigate Groupon to save money. This place is NOT cheap! Groupon made it much more palatable. The problem? Even though we chose this facility, they refused us, saying all Groupons have been used, that we could go to their other facility in Cornelius instead, about 15 minutes away. This was extremely annoying. We chose Pineville. We traveled to Pineville. Now we had to waste more gas and time after being there for nearly 45 minutes!

Eventually we went to the other facility which has a different name altogether, can't remember the name, but it was a sharp fall in quality versus Sky Zone, which is why I am giving Sky Zone 3 stars despite being so angry with them. The place we ended up at had an empty Gatorade machine, some bags of chips, and an ice cream dots vending machine. No real sitting area. And the whole "park" was a free for all, no rules anywhere.

Sky Zone Pros:
1.) Nice video area discussing the rules.
2.) Snack bar and sitting area. Akin to a small movie theatre maybe. Not ah uge selection, but, not a vending machine.
3.) Most importantly, age appropriate zones! Areas for toddlers, small children and teens.

Cons:
Check-in is slow tedious process
Groupon may not be honored
Expensive without Groupon
Écrit le 12 février 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Kelly T
1 contribution
1,0 sur 5 bulles
janv. 2020
As a parent I want to spend that kind of money and have this be simple. The pizza was not ordered, so they asked if we could eat cake first. That’s nuts! The pizza (they ordered) came when it was time for parents to pick up their child. So kids were having to leave and they didn’t get cake. I’m so mortified by this party set up. NEXT THE FRONT DESK LADY “KIM” says it’s my fault for the pizza. Uh no, when we signed in and they collected my additional $215 bucks (plus $200 online down payment) then we decided on the cheese and pepperoni pizza. The kids jumped for 1 1/2 hours, they were exhausted, thirty and hungry/. Party host asked the kids to keep jumping. Faces red & they are tired. SOOOO NO PIZZA until it was time for kiddos to leave. Front desk lady want to give each girl a 30 min jump pass for the wait. Are you kidding me (I added that to the goodie bags), but that’s nuts too. No one jumps for 30 mins. My beef here, that’s a shame when from desk lady wanted to blame me. Here I am explaining to parents the kids haven’t eaten yet & no cake time yet. SOLUTION; All I wanted was a CREDIT for the pizza mixup, that would have been about $25 bucks? No credit for this unorganized nuttiness, embarrassment or a $400+ birthday party. Yes Jackson our host was nice. I know he was embarrassed. FINAL WORDS: it’s too crazy there, no space to hardly jump unless you luck out. $400 is WAY TOO MUCH for what you get here & the madness with no organization is not worth the money. Flour Power is around the same price and it’s super organized. No more trampoline jumping parties at SKYZONE. I do not recommend it. These people could have MADE RIGHT with a PIZZA credit and kept a happy customer/s. I’m disgusted.
Écrit le 11 janvier 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Grandpa
3 contributions
4,0 sur 5 bulles
nov. 2019
The faciity is a fun place for kids of all ages. I have been there many times with my grandchildren. I had a bad experience there today.
When I tried to pay the entry fee with my credit card, the cashier told me my card was decined, in front of my grandchildren. She asked for a second card. It was also declined. I told her there must be something wrong with her machine. She insisted that she had just charged multiple other cards with no problem. I paid cash.
I immediately contacted my card company and they assured me there was no problem with my card. I went back to the desk and told the agent. They told me that indeed there was a problem with their charge machines.
I went to speak to the manager. I told him that it was embarrassing to be told in front of my grandchildren that my card was declined. I asked for a free hour of jump for my inconvenience. He said he does not give out free hours. He told me I snapped at his agent when I told her initially that her machine was the problem, which it was. He refused to give me his name. He told me he was the owner. His workers told me his name was Spike.
Écrit le 2 novembre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

SullyC2027
Orlando, Floride150 contributions
5,0 sur 5 bulles
sept. 2019 • En famille
We have 3 kids in our party that day 11,10 and 4. They were all having so much fun. The staff was friendly and helpful! We loved it!
Écrit le 3 septembre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

1KimO
Charlotte, Caroline du Nord12 contributions
1,0 sur 5 bulles
août 2019 • En famille
When you've walked in the door and are harassed in a matter of maybe 10 seconds and told I'd continually be approached by a team member because I walked in with a balloon which is not against the rules, this is simply not welcoming and quite rude. I was then asked what I brought in in a bag. Regardless of what was in the bag, no one else with bags I watched come in were asked and they bags, just no balloons. I was told I couldn't bring in outside food as I watched other people pull food items out of their bags not purchased here. I offered that I had a cookie cake and that I wouldn't take it out. Not a problem. But that wasn't good enough and I was within seconds approached again. Sucks that a 13 year old had a plan for her 17 year old sister to have a party at a jumpy place turned sour when it didn't need to. Rude customer service leaves an everlasting impression. I shall not return.
Écrit le 24 août 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

cbax23
Azalia, MI13 contributions
2,0 sur 5 bulles
août 2017 • En famille
This was our first Sky Zone we have visited. We jumped for an hour, which was plenty of time. Three kids in different age zones, and I paid to jump as well but could only jump in my correct age zone. I get safety and whatever, but trying to tell a toddler to stay in their age zone is almost impossible, and the parent not being able to jump with them doesnt make sense. And hearing the worker tell everyone to jump in their age group got old quick. Building seemed small to me, but this was my first sky zone experience. I'll stick to the trampoline in my back yard and save my fifty bucks.
Écrit le 27 août 2017
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

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SKY ZONE TRAMPOLINE PARK (Pineville): Ce qu'il faut savoir pour votre visite (avec photos)

Questions fréquentes sur Sky Zone Trampoline Park

Voici les horaires d'ouverture de Sky Zone Trampoline Park :
  • dim - dim 12:00 - 21:00
  • lun - jeu 15:00 - 21:00
  • ven - ven 14:00 - 23:00
  • sam - sam 10:00 - 23:00