Heritage Bank Center
Heritage Bank Center
3.5
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Adresse
Quartier: Central Business District
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3.5
3,5 sur 5 bulles176 avis
Excellent
33
Très bon
62
Moyen
41
Médiocre
23
Horrible
17

Rebecca T
1 contribution
1,0 sur 5 bulles
mai 2024 • En couple
Unfortunately Trip Advisor won’t let me give zero stars. I bought tickets for a show here and then saw the next day that my seats would have been $60 cheaper, so I emailed customer service requesting a refund of the difference. The employee, Chris Klette tried to over-eagerly answer my email telling me it is policy that their prices will change and that there is nothing I could do about that.

If you would like to support a venue that overcharges its customers so significantly, and then has no problem changing their prices on you, go ahead. My family, friends and I will be protesting by not attending any further events at this venue.
Écrit le 9 mai 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

camp219
Cincinnati, OH109 contributions
3,0 sur 5 bulles
avr. 2024 • En couple
Be careful if attending a concert or whatever. The stairs seem pretty steep without much lighting. Could use a railing of some sort. Not my favorite venue.
Écrit le 1 mai 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

daniel f
Kemble, Canada908 contributions
3,0 sur 5 bulles
mars 2024 • En famille
Went to see a cyclone hockey game here while in Cincinnati with the whole family, lots of people but far from sold out, the hockey is slow compared to junior A , and slower compared to the nhl, tickets were $25 a seat, beers were excessive as was the food pricing, but no different than most sporting venues cost wise, fans seemed to love their team, who did win, 4-1, as for the arena? Looked fine to me, easy parking, good seats, we all had a good time, everyone loved puck chop! go cyclones, cheers
Écrit le 5 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Jennifer M
1 contribution
1,0 sur 5 bulles
janv. 2024 • En famille
Worst arena in the world. They should be ashamed of themselves - disgusting staff, management and facility. The bag policy is ridiculous (especially for a show that isn’t a bad hockey game). I will never buy a ticket to an event here again.
Écrit le 13 janvier 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Debra Bennett
Mason, OH3 contributions
1,0 sur 5 bulles
avr. 2023
If I could rate this place zero stars I would do that. I have been there for concerts, comedy shows and other events and people are literally smoking in the seats blowing smoke all of the place openly and none of the staff does anything to address it. Is this place even managed beyond the tickets and beverage and food. Its an embarrassment to the city for this type of venue to exist in our downtown. Cincinnati can do so much better than this. I vote demolish and rebuild, hire management and get some control. My last event there was last night and never again. I paid $158 and had to go stand in the isle to avoid smoke. I have been congested all day today. I would never advise anyone to drive to this venue from out of town. Heritage Bank should remove their name from the venue. It does not represent excellence. I wouldn't accept free box seats in this place.
Écrit le 30 avril 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Steve B
39 contributions
1,0 sur 5 bulles
avr. 2023 • En famille
Monster jam started at 7pm, Reds game over at 615pm. Monster traffic jamb! And all the garages were full at 530pm. 1.5 hours to park, and 1.5 miles to walk. Missed half the show! Who planned this? And why are all the garages full as the reds can't sell 2 rows of seats?
Écrit le 16 avril 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Winstle
Indiana128 contributions
1,0 sur 5 bulles
avr. 2023 • En famille
Absolutely filthy inside. There are cloth seats which would be nice but with how dirty the floor and bathrooms were (not to mention one seat was missing an armrest). You pay too much to see events here to sit in this filth.
Écrit le 15 avril 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Ben H
Indianapolis, IN438 contributions
1,0 sur 5 bulles
avr. 2023 • En couple
Concert “shinedown”- holy crap, I understand this is a hockey venue. But damn, your acoustics are horrendous. All music bands stay away. This place will cause you to lose fans. Compensating for your crap sound system and acoustics doesn’t mean turn it up. Hearing impaired ppl like me will let you know the best band in the world sound like garbage here.
Écrit le 4 avril 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

CHERTIA28
Columbus, OH13 contributions
3,0 sur 5 bulles
mars 2023 • Entre amis
We went to the New Edition Legacy Tour concert... Great show. My biggest complaint is the venue. This was my first time here and more than likely the last time. If you have any issues with stairs this is not the place to go. We had floor seats. i could not believe with the amount of people that was there the only way to get to the floor seats was by steps. The only way to get back out is the steps. I was told by the workers that they are selective in who they allow to use the steps. These steps are a true hazard. There is no railings to hold on too. You truly have to use your leg muscles to get up the steps. Thet really need to do something about this. Major renovations are needed!
Écrit le 31 mars 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

65Karen1959
Cincinnati, Ohio, United States50 contributions
3,0 sur 5 bulles
janv. 2023
Seats are to close together still, needs to be updated. Need to be more thoughtful of special needs people. Took my daughter & she had hard time going down steps to our seat.
Écrit le 9 février 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

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HERITAGE BANK CENTER (Cincinnati): Ce qu'il faut savoir pour votre visite (avec critiques)

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