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Nirwana Gardens - Nirwana Resort Hotel

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23 déc.24 déc.
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1 chambre, 2 adultes, 0 enfants
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Infos pratiques
Emplacement
Propreté
Service
Rapport qualité / prix
Équipements de l'établissement
Piscine
Restaurant
Centre d'affaires avec accès Internet
Centre de remise en forme/Salle de sport
Service d'étage
Internet haut débit gratuit (Wi-Fi)
Salles de réunion
Parking gratuit
Accès personnes handicapés
Bar/lounge
Nettoyage à sec
Activités pour les enfants (Enfants/Pour les familles)
Navette
Spa
Navette aéroport
Wi-Fi public
Petit déjeuner inclus
Service de blanchisserie
Concierge
Salle de réception
Personnel multilingue
Salles de conférence
Piscine extérieure
Petit déjeuner disponible
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Équipements de la chambre
Suites
Chambres non-fumeurs
Climatisation
Réfrigérateur en chambre
Bon à savoir
STYLE D'HÔTEL
Calme
Vue sur le parc
CATÉGORIE D'HÔTEL
Emplacement
Plein écran
Accès
Aéroport de Batam Hang Nadim24 Km
Kidjang Airport38 Km
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1 582avis
2 231photos
46Q/R
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Usine à touristes. Une fois que vous y êtes tout est fait pour que vous n’en partiez plus et les prix pratiqués sont justes exorbitants. J’espère que les indonésiens sont rémunérés à hauteur de ce que l’on paye... mais ça j’en doute fort.
Bref, dénué de tout charme et de toute ho
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Réponse de NirwanaGardens, Public Relations Manager de Nirwana Gardens - Nirwana Resort Hotel
A répondu le 29 août 2018
Dear Jolbe, Thank you for your feedback and we do apologise that we did not live up to your price expectation which affected your stay experience with us. I have made sure to share all of your feedback with the management for their review. On behalf of all the staff of Nirwana Gardens, we are sorry to read that the experience left you dissatisfied and we will work harder on creating a better experience for all our guests to serve you better when you return.
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Cela fait longtemps qu'il n'y pas eu d'avis en Français sur cet hôtel. Notre séjour pour un week end en venant de Singapour à été plus que médiocre gâché par le manque de communication et une part de mauvaise fois de l'hôtel. En effet, nous sommes arrivé le Vendredi soir tard. Bo
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Réponse de NirwanaGardens, Public Relations Manager de Nirwana Gardens - Nirwana Resort Hotel
A répondu le 21 mars 2018
Dear JL_Lyon, Thank you for writing in on this matter. First, we would like to express our deepest regret for the inconvenience caused and we are sorry you did not manage to enjoy the beach thoroughly due to the pollution. We know how this can interrupt the vacation fun and the frustration falls on our resort too. As we are a beach resort, we cannot prevent beach tar from surfacing and we are not able to assume accountability related to oil spill, however, we have feedback to the relevant authorities on this. It’s something that happens occasionally and irregularly (especially during the Monsoon season), but we hope that it won’t affect the resort for long as we work hard on promoting our lovely beach. We have extended special effort and more manpower to clean the beach. Our staff on site is monitoring the spill and helping with the clean-up too hence we seek your kind understanding on this matter. We will take a look at the cleaning schedule from the dates of your stay and see what we missed as we strive to get better every day and we appreciate your feedback. If you’re unsure in future, we recommend you to write in to our Guest Relation Team at info@nirwanagardens.com to check on the beach condition before visiting. Once again, thank you for sharing your experience and I would like extend my sincere apology for the inconvenience caused. We hope for another opportunity to deliver a better experience to you in the near future!
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Je commencerais par le point positif car il n'y en a qu'un: l'environnement. La plage est magnifique et les piscines également.
L'hôtel n'est pas du tout à la hauteur et le personnel encore moins. Aucun sens de l'accueil ni du service. Le complexe est immense, il y a un système
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Réponse de NirwanaGardens, Public Relations Manager de Nirwana Gardens - Nirwana Resort Hotel
A répondu le 10 nov. 2016
Dear PhilAnneR, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the resort and we seek your kind understanding that our resort span across 330 hectares of land with 5 different properties for a different holiday experience. The resort hotel consist of 3 levels with east wing and west wing, while we also have 11 restaurants and bar, an elephant park, a horse range, beach club for seasports and the resort centre for bowling, gym and indoor playhouse for kids, hence travelling around our property requires our guests to take a complimentary shuttle service within the resort with a frequent bus schedule. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed your feedback to the management and department for further review and we want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk into our resort feeling refreshed. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your past stay with us we would love to have you back again and to better serve you in the near future at Nirwana Gardens.
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Tout d'abord, le site et l'environnement sont très jolis. Les chambres sont spacieuses, et les salles de bain sont bien (refaites récemment).
Problème de bruit si vous êtes au rez-de-chaussée, avec passage incessant de gens bruyants qui ne respectent pas le sommeil des autres (ç
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Réponse de NirwanaGardens, Public Relations Manager de Nirwana Gardens - Nirwana Resort Hotel
A répondu le 18 août 2016
Dear Anna C, Thank you for taking the time to share your great experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. We are glad you enjoyed the facilities provided and that the food met your expectations during your stay. It is our pleasure to be able to offer our guests a pleasant experience. We will share your feedback with the relevant department for their attention, and rest assured that we will continually strive to improve the quality of our offerings and service touch points to serve you better. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your past stay with us and for sharing your thoughts. We hope to welcome you back again another time in our hotel and to serve you all again in the near future at Nirwana Gardens.
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Superbe site, les enfants ont adoré le mini club que nous avons découvert que le dernier jour à notre grand regret car ils voulaient y retourner..les animatrices Noor et son équipe sont aux petits soins et ont des milliers d activités!!mieux que le club Med!!😉superbe piscine!!et
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Catégories d'album
Toutes les photosVoyageurChambre et suitePiscine et plageSalle à mangerAires de jeux et espaces familiauxCentre d'affaires et salles de réception
Photo professionnelle réalisée exclusivement pour TripAdvisorNirwana Gardens - Nirwana Resort Hotel
The Superior Room at the Nirwana Gardens - Nirwana Resort Hotel
Photo professionnelle réalisée exclusivement pour TripAdvisorNirwana Gardens - Nirwana Resort Hotel
The Deluxe Room at the Nirwana Gardens - Nirwana Resort Hotel
Photo fournie par la DirectionNirwana Gardens - Nirwana Resort Hotel
Nirwana Premier - Twin
ベッド
The room
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Good day! Tell me You have in Nirwana Resort Hotel 4+ in restaurant the Poolside in Friday fish barbecue is conducted? And how better for You to get from the hotel Angsana? Thanks, Sergey
Enjoy a holiday and the natural charm of the island of bintan with us bintan taxi & tourism center
Can check around the hotel any Orange Color wallet w Singapore IC n driving license was throw after stolen in the hotel?
My wallet in hand bag was stolen in hotel room in 25mins time. Please help to check what’s going on during that time! There are two CCTV cameras right out side my room, no room service was done when I returned. I have stayed in Room 2247 for past three days, checked out today abt 12:20hours. It’s about 11:30 today, I packed my luggage and left room for a few more photo at the beach. I did not bring along my handbag which was left on top of my luggage as I tot it’s just a few mins and the hotel n stay appear very safe for past days. When I returned everything in the room look fine, so I proceed to check out but do not require payment. When I board the bus to ferry terminal, I found my wallet no longer in my handbag. But ferry time approaching (1:35pm) and I have to return to Singapore w Family.
Hi, I will be visiting Bintan in Jun (8th - 11th Jun). I had the following questions 1) Can i make payments in USD or do i need to exchange money? 2) I will be flying from India to Singapore and then taking the ferry to Bintan. Can i buy alcohol from Singapore airport (duty free) and carry it with me to Bintan? Are there any restrictions on the quantity / any other restrictions?
hi! 1. you can only make payment in local currency. this is the law. please change money to indonesia rupiah. 2. yes you can bring in but up to 2L. but why do you want to buy from singapore airport and risk it being broken on the way? there is a duty free at tanah merah ferry terminal. small but stocks major brands.
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"Demader une chambre au deuxième ou troisième étage pour avoir la vue sur la mer"
FOURCHETTE DE PRIX
102 $US - 271 $US (Selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
nirwana resort hotelnirwana gardens - nirwana hotel lagoibintan hotel nirwana resortnirwana resort bintannirwana hotel bintannirwana gardens - nirwana hotel lagoinirwana hotel lagoi
ADRESSE
IndonésieRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandLagoi
NOMBRE DE CHAMBRES
245
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