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Playa Garden Selection Hotel & Spa

Voyageur (190)
360
Panoramas (11)
Chambre et suite (85)
Attestation d'Excellence
Infos pratiques
Emplacement
Propreté
Service
Rapport qualité / prix
Attestation d'Excellence
Équipements de l'établissement
Piscine
Restaurant
Centre de remise en forme/Salle de sport
Bar/lounge
Spa
Internet haut débit gratuit (Wi-Fi)
Accès personnes handicapés
Activités pour les enfants (Enfants/Pour les familles)
Concierge
Court de tennis
Jacuzzi
Navette aéroport
Nettoyage à sec
Personnel multilingue
Piscine extérieure
Piscine intérieure
Service de blanchisserie
Wi-Fi public
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Équipements de la chambre
Chambres avec accès mobilité réduite
Chambres familiales
Chambres non-fumeurs
Climatisation
Kitchenette
Réfrigérateur en chambre
Suites
Bon à savoir
STYLE D'HÔTEL
Charmant
Vue sur l'océan
CATÉGORIE D'HÔTEL
Avis et plus
Contrôle des avis
685avis
434photos
34Q/R
8astuces pour la chambre
Note attribuée
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Période de l'année
Type de voyageur
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  • français
Séjour début juillet dans cet hotel familiale en bord de mer, avec toutes les commodités nécessaires, population presque exclusivement allemande. Par contre, je tenais à remercier l'établissement pour sa flexibilité et son accueil. Nous avons dû demander en urgence, suite à
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Réponse de Garden H, Director de Relaciones con Clientes de Playa Garden Selection Hotel & Spa
A répondu le 7 août 2018
Dear guest, Thank you for having chosen our Playa Garden Selection Hotel & Spa for your recent holiday and for taking the time to share your thoughts regarding your recent stay with us. Our deepest apologies for not replying to you in French and using English. We chose English as it’s considered the international language and makes us able to communicate with more ease. Furthermore, we thank you for your very nice compliments about our team of staff here, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We were really pleased also to read that our team colleagues could help you out through the problems you encountered with your flight Company. Thanks for sharing it with the online community and warmest regards from Playa de Muro. Sincerest regards, All the team at Playa Garden Selection Hotel &Spa
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Hôtel magnifique très spacieux chambre parentale séparer des enfants très propre dommage par contre que la salle de bain/wc ne ferme pas à clef. Emplacement super qui touche la plage avec pas mal d’activités proposées. Excellent restaurant très diversifié beaucoup de produit
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Réponse de Garden H, Director de Relaciones con Clientes de Playa Garden Selection Hotel & Spa
A répondu le 14 mai 2018
Dear guest, Thank you so much for your positive review. We apologise for not answering in French but in English. We hope you don’t mind but as it is known as the international language, we thought it would enable us to understand each other more easily. We want to thank you for highlighting our wonderful location, we are happy to read that you have enjoyed it. We are also pleased to read that you found our staff friendly - all the teams consistently strive to provide the highest standards so they will be very happy with your comments. We are glad to see that you appreciated our standard of cleanliness. We invest a lot of time and effort to clean and maintain our hotel rooms and facilities as well as to train our team to ensure the highest level of personalized service in order to make this hotel accommodating to our guests. We are sorry that our gym and pools timetable hasn’t met up to your expectations. We try to satisfy all our guests and your opinion is important to us. Thanks for sharing it with us. We are truly honoured that you chose to stay with us and look forward to welcoming you back soon. Best Wishes, The whole team at Playa Garden Selection Hotel & Spa.
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Dans cet établissement, ils appellent 2 chambres le salon cuisine avec un canapé convertible + une chambre. C'est très inconfortable pour celui qui dors dans le convertible. De plus il n'y a pas de porte entre le lavabo de la salle de bain et le salon!!!! Quand on va au Wc la
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Réponse de Garden H, Director de Relaciones con Clientes de Playa Garden Selection Hotel & Spa
A répondu le 2 mai 2018
Dear Andre, First and foremost, we offer our humble apologies for answering you in English and not in French. Not being fluent enough in your native language, we have replied using an international one to aid communication and hope you don't mind. Thank you for having taken some time to express your views regarding your stay at our hotel and we hope that during this time you have had the opportunity to explore this beautiful part of Mallorca. It is very disappointing to see the feedback you have given regarding your holiday at our hotel as our aim is to leave our guests with great memories and favourable impressions of the time they spent with us. We understand entirely your disappointment when discovering the room you had selected through your third party agent was not what you were expecting, however we are saddened you have let this reflect upon the service provided to you at our hotel. Regrettably this incidence was due entirely to a misinterpretation, or rather, wrongful translation of the room description on the agency's reservation site. As our receptionists explained at check in, after having investigated this matter for you fully with the different parties involved in making the reservation, the agency had advertised the room you chose as having "2 chambres" rather than describing the layout; that the room has a bed in the living area and a separate bedroom, sleeping four and therein lies the misunderstanding. As you are aware, even the agency themselves have been in touch with you to apologise for the misunderstanding and their misrepresentation of the room booked. At our hotel, our reception team did everything within their power to offer suitable alternatives, however this is always subject to availability at the time within the hotel and we are truly sorry none of the options offered were to your liking. We can only hope you will not allow this to deter you from returning again in the future and should you require any assistance whatsoever, please do not hesitate to get in touch with us directly. Yours faithfully, All the team at Playa Garden Selection Hotel & Spa
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Très bon hôtel, avec supers piscines, très belle plage, restaurant buffets très bons et très variés, personnel adorable.... par contre très bruyant le matin , avec couloir très mal insonorisé, grasse matinée impossible !! Et chambre plutôt humide et animation enfants en allemand
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Réponse de Garden H, Director de Relaciones con Clientes de Playa Garden Selection Hotel & Spa
A répondu le 30 oct. 2017
Dear Marie, Thank you for your kind feedback and good scores! It's great to hear you found plenty to do while at our hotel and that you find our gastronomy to be excellent; At Garden we have a true passion for gastronomy and are fully aware that meals are an aspect of primary importance for our guests to enjoy their holidays abroad, this is why our expert team of chefs strives to surprise our guests with high quality culinary delights both local and international, so as be able to savour many different flavours at every single meal and make it one of the best added values to their holiday among us; We appreciate the suggestions you have made on animation and we would have loved that you would have speak this with our reception team, since we have various groups of entertainment in different languages and we would have love to accommodate you on this important issue. We look forward to welcoming you back in the not too distance future. With very best regards from all the team here at PLAYA GARDEN SELECTION HOTEL & SPA
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j ai passée ,8jours dans cet hotel ,les chambres sont bien,tres pratique et spacieuse,le menage est bien fait ,manque le reasortiment de produit pour se doucher ,il faut demander pour en avoir ,etant deux dans la chambre ,ça fait tres peu , ,le probleme avec cet hotel c'est que
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Réponse de Garden H, Director de Relaciones con Clientes de Playa Garden Selection Hotel & Spa
A répondu le 24 sept. 2017
Dear guest, Our apologies for not replying to you in French and using English. We do this as we are not fluent in your native language and because English is considered as the international language of communication and makes it easier for us to communicate. Thank you so much for your positive review. We are indeed very pleased to hear you had such an enjoyable stay with us at our Playa Garden Selection Hotel & Spa and that we have more than met your expectations. Thank you for sharing your great review with others on Tripadvisor. Like you mentioned in your comment, it is true that one of our hotel’s outstanding qualities is its perfect location. Everything you need for an entirely stress free, relaxing vacation is just a few steps away: the beach, the ocean, superb restaurants, coffee shops, and little stores. We are also very happy to know the room you were allocated was to your liking and that you found our housekeeping services and standards of cleanliness throughout to be excellent. We hope you had a safe and pleasant journey back home and look forward to having the pleasure of welcoming you back to the hotel again on another long and well deserved break. Warm regards, All your team at Playa Garden Selection Hotel & Spa
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Catégories d'album
Toutes les photosVoyageurPiscine et plageChambre et suiteSalle à mangerAires de jeux et espaces familiaux
Photo professionnelle réalisée exclusivement pour TripAdvisorPlaya Garden Selection Hotel & Spa
The Superior Apartment (Pool View) at the Playa Garden Selection Hotel & Spa
Photo professionnelle réalisée exclusivement pour TripAdvisorPlaya Garden Selection Hotel & Spa
The Standard Apartment at the Playa Garden Selection Hotel & Spa
Photo professionnelle réalisée exclusivement pour TripAdvisorPlaya Garden Selection Hotel & Spa
The Premium Room at the Playa Garden Selection Hotel & Spa
Photo professionnelle réalisée exclusivement pour TripAdvisorPlaya Garden Selection Hotel & Spa
The Premium Room at the Playa Garden Selection Hotel & Spa
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Dear Guest, We apologise for responding in English rather than French, we hope you can understand our reply. For questions regarding the rooms themselves please contact our reception staff directly, the contact details can be found on our hotel website. All of our guests have access to the interior swimming pool. Your children will be free to use it from 10am until 8pm every day! We hope this answer helps, The whole team at Playa Garden Selection Hotel
0 vote
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hi im due to come nxt may bit worried on reviews iv read bout entertainment been for germans and how far from.center it is
Dear Customer, our animation team is composed of professional and bilingual members who program the activities, regardless of nationality or age. On the other hand, our hotel is located in Playa de Muro, on the north coast of Mallorca, 500 meters from the S'Albufera Natural Park and 3 km from Ca'n Picafort. We hope that we have been of help. Sincerely, the entire Playa Garden Selection Hotel & Spa Team
0 vote
Dear Customer, we inform you that our establishment will be open for your entire disposal by September. Also, let us inform you that leisure or business establishments will remain open during these dates. In addition, at our hotel we have all kinds of entertainment, programmed for all our visitors, regardless of age or nationality. Children under 4 years old can participate in all activities accompanied by an adult. We hope that we have been of help. Sincerely, the entire team at Playa Garden Selection Hotel & Spa.
0 vote
Hi, what’s the men’s dress code for the evening please?
Dear Customer, for dinner you may wear evening shorts. It is not allowed to go with suspenders, neither barefoot. We hope we have been of help. Sincerely, the entire Team at Playa Garden Selection Hotel & Spa.
0 vote
Estimado cliente, Lamentamos informarle de que nuestro hotel no ofrece ese servicio, puesto que en la Comunidad de las Baleares está prohibido sacar comida del hotel por cuestiones de sanidad. Esperamos haberle sido de utilidad. Atentamente, todo el equipo de Playa Garden Selection Hotel & Spa.
1 vote
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"La vue mer est possible dans les 3 bâtiments proche de la plage."
"Être que 2 en couple au dernier étage"
"la chambre réservé au mois de juin , n'a plus été accordé a l'arrivé en septembre"
"Chambre avec jardin donne directement sur un parking bruillant."
"de nombreuses possibilités sont proposées pour les chambres."
PrécédentSuivant
12
FOURCHETTE DE PRIX
77 $US - 393 $US (Selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
aparthotel playa gardenaparthotel and spa playa gardenplaya garden hotelplaya garden apartmentsaparthotel & spa playa garden hotel playa de muroaparthotel and spa playa gardenaparthotel hotel playa gardenaparthotel hotel playa de muroplaya garden
ADRESSE
EspagneÎles BaléaresMajorquePlaya de Muro
NOMBRE DE CHAMBRES
225
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