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Muong Thanh Luxury Quang Ninh Hotel

Ha Long Street Block 1, Area 2, Bai Chay, Baie d'Halong Vietnam
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Chambres
1 janv.2 janv.
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1 chambre, 2 adultes, 0 enfants
Chambre standard
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Infos pratiques
Emplacement
Propreté
Service
Rapport qualité / prix
Équipements de l'établissement
Internet haut débit gratuit (Wi-Fi)
Piscine
Parking gratuit
Restaurant
Bar/lounge
Spa
Wi-Fi public
Centre de remise en forme/Salle de sport
Service de blanchisserie
Concierge
Accès personnes handicapés
Salles de réunion
Centre d'affaires avec accès Internet
Salle de réception
Salles de conférence
Petit déjeuner disponible
Service d'étage
Navette aéroport
Petit déjeuner inclus
Nettoyage à sec
Jacuzzi
Babysitting
Hôtel non-fumeur
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Équipements de la chambre
Climatisation
Minibar
Suites
Chambres non-fumeurs
Réfrigérateur en chambre
Chambres familiales
Chambres fumeurs
Bon à savoir
STYLE D'HÔTEL
Superbe vue
CATÉGORIE D'HÔTEL
Avis et plus
Contrôle des avis
106avis
83photos
3Q/R
1astuce pour la chambre
Note attribuée
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Afficher les avis qui parlent de
Un avis de tempête empêchant le départ de notre jonque, Indocihna junk nous a placé dans cet hotel-tour 4 étoiles avec vue magnifique sur la baie d'Halong. Une suite très grande, baignoire- jaccusi 2 places, douche, 2 tv.....sans aucun programme européen. Marbre, déco assez kitc
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Le logement et la nourriture étaient excellents. Certains jours, nous prenions trois repas et ils étaient toujours délicieux et très variés.
Les installations de conférence étaient en suspens pour les 4 jours.
Le personnel était serviable et demandait souvent des commentaires sur
Plus
Horrible expérience. Arrivé dans la chambre sans eau chaude à 22 heures. Le personnel a essayé de le réparer le problème mais il ne marchait pas. On a demandé à changer mais le personnel a refusé. Le petit déjeuner est également un désastre avec une seule ligne de buffet.
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Réponse de MTQuangNinhManager, Giám đốc quan hệ khách hàng de Muong Thanh Luxury Quang Ninh Hotel
A répondu le 4 mai 2018
Dear Ura B, Thank you very much for choosing Muong Thanh Luxxury Quang Ninh hotel for your saty and spending time to share your experience with us. We apologize to you for your unsatisfactory experience during your stay with us. Would you please tell me your room number and check in date? We will check your feedback with our staff. Your feedback are very much appreciated and you have our commitment that all of your comments will be used to improve our services. We do hope that we will have a chance to show you our better services. Once again, our sincere thanks for your feedbacks and our apologies. Sincerely, Ms Do Dieu Linh
Plus
Tout était parfait ! Le petit déjeuner était bon le matin. La vue était magnifique depuis. Mais l'accès wifi était faible, donc même, ne fonctionnait pas. Les chambres sont un peu petites pour un hôtel 5 étoiles. 4 Étoiles est bien vrai. J'avais déjà séjourné Saïgon - avant d'Hal
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Réponse de Tu n, Guest Relations Manager de Muong Thanh Luxury Quang Ninh Hotel
A répondu le 25 juil. 2017
Dear Vexperi, Thank you for your review. On behalf of Muong Thanh Luxury Quang Ninh hotel, I do apologize for your inconvenience during your stay with us. I also appreciate your feedback and let us know your experiences about our services. I will work with my team to re-train the staffs and try to improve our service more better. Thank you again and I hope that not stop you come back and stay with us in the near future. Sincerely, Guest Relations Manager
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C'est le meilleur hôtel dans le coin aussi le plus haut. Hall d'entrée de l'hôtel est effectivement immense mais ils ne mettait pas la clim. Il y fait chaud et humide. Check-in s'est très bien passé, le personnel est très agréable ! La chambre est super et il y a des chambres cli
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Réponse de MTQuangNinhManager, Guest Relations Manager de Muong Thanh Luxury Quang Ninh Hotel
A répondu le 13 sept. 2017
Dear Kingkong NYC We are happy that our facilities make you feel comfortable and impressed! However, we also regret to incidents of air conditional at the lobby as well as the layout and design of our bathrooms. On behalf of Quang Ninh Muong Thanh Luxury Hotel, I apologize for your inconvenience during your stay with us. I will work with my team to try to improve our service better. Once again, we thank you for giving us an opportunity to serve you the best and we look forward to seeing you again to indulge you with more of our Muong Thanh Luxury Quang Ninh hotel ! Warm regards Nguyen Tu Guest Relation Manager
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Précédent
Catégories d'album
Toutes les photosVoyageurChambre et suiteSalle à mangerPiscine et plageAires de jeux et espaces familiaux
Photo fournie par la DirectionMuong Thanh Luxury Quang Ninh Hotel
Executive Suite
房間外新式的標示牌
遠眺下龍灣景緻
飯店對面的遊樂場
A view of the amusement park opposite the hotel
Précédent
Hi I'm Richard will arrive at Hanoi do the hotel have airport transportation services ? Thanks !
Yes of course. Just contact the reception for more information.
0 vote
Hi there, I hear that there is construction in Halong Bay. Is the construction area close to this hotel? Thanks.
Dear Mr Gary, We regret to inform that there is construction in Halong Bay. This is building large entertainment park which extends over 3km along the coast. So the road quite dirty air and Muong Thanh Quang Ninh hotel is also affected in front of the hotel but our hotel not noisy. If you need any further information, please do not hesitate to contact us. Best Regards, Ms Do Dieu Linh Director of Sales
0 vote
Hi, we are arriving in Hanoi on September 21st and want to book the airport shuttle from Hanoi to the Hotel. How do I arrange this? I've been unsuccessful in contacting the hotel via email. Thanks.
Dear Ms Eliza K, We would like to thank you for having chosen Muong Thanh Quang Ninh hotel for your stay. We are always happy to assist during your trip. About your request, we checked information and would like to answer you: Our hotel has no shuttle bus service, we have only private car service. Howerver you can book shuttle bus through travel agency in Ha Noi at rate about 20 - 25 USD/pax/way. Should you need any information do not hesitate contact us at anytime via email : sales@quangninh.muongthanh.vn Best regards,
0 vote
"Chambre en étage élevé côté mer"
FOURCHETTE DE PRIX
66 $US - 195 $US (Selon les tarifs moyens d'une chambre standard)
ANCIENNEMENT
Muong Thanh Quang Ninh Hotel
ADRESSE
VietnamProvince de Quang NinhBaie d'HalongBai Chay
NOMBRE DE CHAMBRES
508
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