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Golden Village Lodge

1439 Lafontaine Rd, Golden, Colombie-Britannique V0A 1H3 Canada
Voyageur (39)
Chambre et suite (15)
Voyageur (39)
Chambre et suite (15)
Salle à manger (2)
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Chambres
23 déc.24 déc.
|
1 chambre, 2 adultes, 0 enfants
Chambre standard
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Infos pratiques
Emplacement
Propreté
Service
Rapport qualité / prix
Équipements de l'établissement
Piscine
Parking gratuit
Internet haut débit gratuit (Wi-Fi)
Hôtel non-fumeur
Piscine intérieure
Accès personnes handicapés
Restaurant
Équipements de la chambre
Chambres non-fumeurs
Climatisation
Micro-ondes
Bon à savoir
STYLE D'HÔTEL
Budget
CATÉGORIE D'HÔTEL
Avis et plus
Contrôle des avis
183avis
39photos
0Q/R
0astuce pour la chambre
Note attribuée
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Ces avis sont traduits automatiquement depuis l'anglais. Afficher les traductions automatiques ?
Nous nous sommes arrêtés une nuit dans cet hôtel en allant à Vancouver. L'enregistrement a été rapide. Les escaliers seulement d'une chambre au 2ème étage et donnait sur l'arrière. La chambre était un peu vieillote mais bon c'était exactement ce dont on avait besoin. On nous a of
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Réponse de Pavi K, Owner de Golden Village Lodge
A répondu le 11 sept. 2018
Thank you for your feedback. We recently completed a property wide remodel and renovation. To some it may be dated to others its a modern look. I try my best to keep up with the JONES and make sure my business is up to date with new style and decor. Our breakfast program worked well for our first time. We are looking to make this a permanent staple and hope to build a new breakfast area for our guests.
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Nous avons hésité à séjourner dans cet hôtel après avoir lu les critiques, mais nous étions contents de l'avoir fait. Nous avions une chambre avec bain à remous, un parquet en pin, des meubles et des puits de lumière. La chambre était propre et confortable, et le personnel était
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Réponse de Pavi K, Owner de Golden Village Lodge
A répondu le 11 sept. 2018
Thank you so much for your feedback. We value all our guests and their opinions. We do hope you will return soon.
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+1
Il y a eu un accident malheureux sur l'autoroute # 1 à l'est de Golden et les temps d'attente devraient être d'environ 6 heures! Étant donné que nous sommes plus âgés, mon mari et moi avons décidé de retourner à Golden et de trouver un hôtel pour la nuit. Il n'y avait vraiment pa
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Réponse de Pavi K, Owner de Golden Village Lodge
A répondu le 11 sept. 2018
As explained to you upon check in, our rate was at par for the time of year. You were given a opportunity to view the room prior to check in and we also made an exception for your pet. Our pool was under going a upgrade and was clearly explained to you multiple times upon check in. Our front desk staff also offered to find you alternate accommodation for you because of the pool. You happily refused and said that you would like to stay. To add validity to your review, I must add that our rooms don't have any blinds, we have curtains. We don't have holes in the flooring, nor are they filled with any paint as you claim. You were never "hoesd" by any means. In fact the waste and pet dander that was left behind by your dog was absolutely disgusting and required us to take the room out of inventory until it could be aired out and cleaned. However because you were a senior I let this pass. My staff and I did you a favour from the moment you arrived and tried to make your stay enjoyable in Golden, being at our property or another.
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Pas un motel terrible, mais pourrait utiliser des améliorations. L'enregistrement a été facile et notre chambre était comme prévu pour un motel moyen. Nouveau restaurant (The Bear's Den) juste à côté a servi de la nourriture fabuleuse. Accès est à et de la route transcanadienne.
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Réponse de Pavi K, Owner de Golden Village Lodge
A répondu le 11 sept. 2018
Sorry but the hotel that is located next to The Bears Den is the Pondorosa Motor Inn. You have mistaken my property for another motel.
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Nous devions séjourner à cet hôtel, nous sommes passés par là. Notre chambre, très simple, pas accueillant. On nous laissait à désirer. Il y avait de la poussière apportés ensuite et il y avait des taches, ainsi que de nombreuses longues sombre dame des cheveux et des cheveux sur
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Réponse de goldenvillage, Owner de Golden Village Lodge
A répondu le 19 juin 2018
I am sorry you felt our front desk staff was not friendly. As for your comments in regards to your reservation. When you returned to the desk you never mentioned anything in regards to you room. You were asked if you would like to be moved to another room and you refused. Upon inspection of the room housekeeping was not able to find any of the issue that you have mentioned in your review. You were in the room for less then 4 minutes before you returned and said that you were not going to stay. All our rooms have been newly remodelled with all new linen, beds, tv's, furniture, wifi, bathrooms, granite countertops and much much more. In this case we have done everything that was possible to have you stay with us. Your mind was made up to not stay in the 4 minutes you went into the room and we hope that you enjoyed your stay at the other place you felt was better. Thank you for the experience and learning opportunity for my staff. Pavi
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Catégories d'album
Toutes les photosVoyageurChambre et suiteSalle à manger
The towels
Bathroom Sink
Précédent
PrécédentSuivant
11
FOURCHETTE DE PRIX
65 $US - 131 $US (Selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
golden village hotel
ANCIENNEMENT
Howard Johnson Hotel Golden
ADRESSE
CanadaColombie-BritanniqueKootenay RockiesGolden
NOMBRE DE CHAMBRES
44
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