Nous avons remarqué que vous utilisez un navigateur non reconnu. Il se peut que les pages de TripAdvisor ne s'affichent pas correctement.Notre site est optimisé pour les navigateurs suivants:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lancaster Gate Hotel

Voyageur (621)
360
Panoramas (9)
Chambre et suite (376)

Infos pratiques

Emplacement
Propreté
Service
Rapport qualité / prix
Équipements de l'établissement
Service en chambre
Restaurant
Bar/lounge
Internet gratuit
Hôtel non-fumeurs
Nettoyage à sec
Personnel multilingue
Petit déjeuner disponible
Salles de conférence
Salles de réunion
Service de blanchisserie
Wi-Fi payant
Plus
Équipements de la chambre
Climatisation
Chambres avec accès mobilité réduite
Chambres non-fumeurs
Bon à savoir
STYLE D'HÔTEL
Quartier résidentiel
CATÉGORIE D'HÔTEL

Emplacement

Plein écran
100Idéal pour les marcheurs
Note : 100 sur 100
110restaurants à 0,5 km
13attractions à 0,5 km
2 457avis
833photos
76Q/R
17astuces pour la chambre
Note attribuée
  • 449
  • 1 201
  • 584
  • 157
  • 67
Période de l'année
Type de voyageur
Langue
  • Plus de langues
  • Filtrer
  • français
Chambre bruyante à cause de la ventilation extérieure vue horrible entre 4 murs et sur les ventilateurs.literie horrible des creux sur tout le matelas. Odeur d égout dans la salle de bain .Chambre mal chauffée j'ai attrapé un gros rhume!! personnel totalement indifferent je
Plus
Réponse de Linda M, Guest Relations Manager de Lancaster Gate Hotel
A répondu le 7 mars 2019
Thank you very much for taking the time to review the Lancaster Gate Hotel after your recent stay. We were disappointed to hear that your stay was less than satisfactory. In order to investigate this further, please provide more information to Huneisha.beckford@lghhydepark.co.uk and please provide your room number and name so we can look into all the matters raised. I would also like to refute strongly your claim that there was any bias against you in any way because of your nationality. As a hotel in central London we welcome guests from all over the world and do our best to accommodate all their needs. Once again thank you for taking the time to review the hotel and I look forwarding to receiving more information from you.
Plus
Hôtel très bien situé dans un quartier très calme, pas loin de deux stations de métro et à cinq minutes d'Hyde Park. Personnel aimable et efficace. Petit déjeuner sous forme de buffet peu convaincant, les œufs brouillés ne ressemblent à rien. Il manque le boudin. Les chambres
Plus
Réponse de Linda M, Guest Relations Manager de Lancaster Gate Hotel
A répondu le 1 févr. 2019
Sam, Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. We were very delighted to hear that you benefited from our enviable location and that you found our staff to be friendly and efficient. However, we are always happy to offer guests alternative rooms when availability permits. We were disappointed to hear your comments regarding the Buffet breakfast, as we typically receive high praise for our breakfast. The buffet breakfast layout aims to cater to as many diets and tastes as possible. With regards to the heating, we have extra heating available upon request. Had this been reported to the front offer we would have provided extra heating. Alternatively, we are always happy to change rooms when availability permits. Customer care is an area we are constantly striving to improve and we rely on guest feedback in order to highlight areas that we need to focus on. We hope that you will consider the Lancaster Gate Hotel for any future visits to London.
Plus
Hôtel situé dans une rue calme. Acceuil , personnel sympa. Restaurant bon. Prix du petit déjeuner 12livres/pers😬 Chambre impeccable avec bouilloire thé et café. Bonne literie. Proche d une rue avec commerces .
Plus
Réponse de Linda M, Guest Relations Manager de Lancaster Gate Hotel
A répondu le 21 janv. 2019
Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. It is always very encouraging to receive a positive review like yours and we hope we can welcome you back to the Lancaster Gate Hotel on your next trip to London.
Plus
Très calme, bien fréquenté et à deux pas du hide parc. Difficultés de réglage du chauffage et bruyant également. Sinon on entend les voisins rentrer. Prendre la douche etc... Pas très bien isolé. Ajout de double fenêtre tout de même.
Plus
Réponse de Linda M, Guest Relations Manager de Lancaster Gate Hotel
A répondu le 9 nov. 2018
Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. We were delighted to hear that you benefited from our enviable location. Many have commented that our area is perfect for travelling around London. We were very disappointed to hear that you experienced issues with noise and the heating. Please note that any maintenance issues should be reported to the front office, who will make it a priority to rectify the problem. Also, we are always happy to offer guests alternative rooms when availability permits. Customer care is an area we are constantly striving to improve and we rely on guest feedback in order to highlight areas that we need to focus on. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we hope that you will consider the Lancaster Gate Hotel for any future visits to London.
Plus
Un hôtel implanté dans un magnifique bâtiment, un grand waouh en arrivant devant ! Le quartier est résidentiel, calme. La chambre aurait besoin d'un bon rafraîchissement... surtout la salle de bain, mais reste très correct pour dormir. Pas de soucis d'insonorisation avec les
Plus
Réponse de Linda M, Guest Relations Manager de Lancaster Gate Hotel
A répondu le 9 nov. 2018
Elisa, Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. We are thrilled to hear that you benefited from our enviable location. We were also pleased to hear your comment about the quietness of the hotel and the local area. We were disappointed to hear that you found the interior of the hotel to be substandard. The hotel has just completed a refurbishment along with a soft redecoration and replacement of fixtures in all our guest bedrooms. As an historical building we endeavour to conduct some refurbishments to rejuvenate the hotel for the benefit of the guest. We were also disappointed to hear your comments regarding the Buffet, as we typically receive high praise for our breakfast. The buffet layout aims to cater to as many diets and tastes as possible. We were very saddened to hear that you experienced issues with the heating and unfortunately we was not able to change your room due to availability. Please note that we are always happy to offer alternative room to guests when availability permits. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we hope that you will consider the Lancaster Gate Hotel for any future visits to London.
Plus
Précédent
Catégories d'album
Toutes les photosVoyageurChambre et suiteSalle à mangerPiscine et plageCentre d'affaires et salles de réception
Detail of the bathroom.
The room looking from the entrance door.
Our room viewed from the window and looking towards the bathroom and main door.
18" high tub
2 twins
PrécédentSuivant
12345675
Where is the closest place to park as planning on driving ? And what is the charge Also does anyone know if this is 100% outside the congestion zone
Parking on the street near the hotel is about 3 pounds per hour.
0 vote
Afficher toutes les réponses
Is there a business center at the hotel with a computer for use by guests?
I believe so, I'd give them a call. There was also a desk and free wifi in the room.
1 vote
Afficher toutes les réponses
Does the restaurant serve Sunday Roast? If not, what would be the closet restaurant that does?
The pub on Bayswater road serves good food opposite Hyde Park near the tube station, I think it’s the Swan. They have a restaurant upstairs.
2 votes
Afficher toutes les réponses
Does the restaurant serve Sunday Roast? If not, what would be the closet restaurant that does?
Dear Kathy, I regret our restaurant does not serve Sunday roast. There are many pubs in the area who do serve Sunday lunch eg Leinster Arms and the Mitre - both are within a 10 minute walk from the hotel.
1 vote
Afficher toutes les réponses
You can buy universal adaptors very cheaply on eBay make sure you get one with points to plug in computer etc. I don’t think hotel supply’s them I took my own, cost approximately AU$4 Yes you can store bags at hotel for a small fee.
1 vote
Afficher toutes les réponses
PrécédentSuivant
12345616
"Le 4ème étage était très calme !"
"Eviter si possible le sous sol ! Beaucoup trop bruyant, ventilation, métro."
"Demander à être sur la rue pour éviter le bruit des climatiseurs extérieurs"
"notez qu'en rez-de-jardin les fenêtres sont aveugles mais pas gênant si une ou deux nuits."
"Les chambres loin de l'ascenseur semblent être plus tranquilles."
PrécédentSuivant
1234
FOURCHETTE DE PRIX
109 $US - 238 $US (Selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
hotel lancaster gate londrespark inn londonpark inn hyde park
ADRESSE
Royaume-UniAngleterreLondres
NOMBRE DE CHAMBRES
196
Est-ce votre Page Établissement TripAdvisor ?

Vous possédez ou gérez cet établissement ? Prenez le contrôle de votre page pour répondre gratuitement aux avis, mettre à jour votre page et bien plus encore.

Prenez le contrôle de votre page