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Beijing 161 LeZaiNanluo Boutique Hotel

21 avis
Nº515 sur 6 721 Hôtels à Pékin
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Chambres
30 déc.31 déc.
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1 chambre, 2 adultes, 0 enfants
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Bar/lounge
Internet haut débit gratuit (Wi-Fi)
Petit déjeuner inclus
Service d'étage
Restaurant
Navette aéroport
Salles de réunion
Centre d'affaires avec accès Internet
Hôtel non-fumeur
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21avis
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Superbe hôtel au milieu des Hutongs.
L’ensemble des personnes travaillant là bas sont toujours là pour vous aider avec le sourire, ce qui est très plaisant.
Notre chambre nous a plu dans l’ensemble.
Quelques finitions sont à refaire.
La salle de bain était assez basse de plafo
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Petit hôtel dans les Hutong, très calme, confortable, accueil impeccable. Architecture typique en pierre, tellement plus agréable qu'une vilaine tour impersonnelle
L'équipe fait de son mieux pour faciliter le séjour (commander un Uber, des billets coupe file pour la Cité interdit
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Réponse de NickHuang, 总经理 de Beijing 161 LeZaiNanluo Boutique Hotel
A répondu le 1 juin 2018
Dear Guest, Thank you very much for your review. 161Lezai Hotel is located in the most famous hutong area Nanluoguxiang, but we are 20m away from the main shopping street, so it is very quite in the hotel. All our staff are always ready to help guests, booking tours, taxis, tickets and so on. From April, we 've got handy phone for each room, guests could use it to make international calls, internet connect when travelling In Beijing,so that you don't need to buy a sim card here. What's more, all these service are totally free, even for the international calls. Thank you again for taking your time to write these nice words. We look forwards to host you again.
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Ces avis sont traduits automatiquement depuis l'anglais. Afficher les traductions automatiques ?
+4
J'ai visité la Chine au cours des 15 dernières années au moins 2 fois par an et j'ai beaucoup voyagé. Rester dans les hôtels occidentaux modernes et les petits logements très traditionnels dans tout le pays. J'ai trouvé ce Beijing 161 un mélange magnifique d'architecture extérieu
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Le petit hôtel-boutique est situé dans un hutong très populaire dans une rue latérale du quartier des centres commerciaux. Il est donc parfois difficile d'y accéder car les voitures ne sont pas autorisées à entrer à certaines heures de la journée. Lorsque nous sommes arrivés, le
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Réponse de 启莲 杨, 前厅部经理 de Beijing 161 LeZaiNanluo Boutique Hotel
A répondu le 17 août 2018
Dear Guest, Thank you very much for your review. Yes every room in Lezai is different. Guests could send us email and tell us more about your requirement, so that we could keep the most suitbable room for you. We really enjoyed your families' stay with us. We look forward to host you again.
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Je veux vraiment aimer cet endroit. Les photos sont super et il a beaucoup de potentiel. Je me suis penchée sur un examen de 2 ou 3 étoiles jusqu'au dernier jour, mais à la caisse, je dois admettre que cet endroit est en général un désastre et se présente sous un faux jour.
Le bo
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Réponse de 启莲 杨, 前厅部经理 de Beijing 161 LeZaiNanluo Boutique Hotel
A répondu le 26 juil. 2018
Dear Inog, Thank you very much for writing your opinion here. The reason why I came back to you 5 days after your review is because I have detailed memories of the whole process of your stay, communicate with the staff, and check the monitoring. First of all, thank you for your recognition of our employees and bedding, which is very important for Lezai. I am very grateful to you for evaluating this objectively when you are in anger. The room is small—— Yes,Lezai is not a standard star hotel, but a courtyard hotel with old Beijing characteristics. The rooms are all renovated on the basis of the old house. Due to the restrictions of the old house, the room is really small. The size of this room on the booking.com website is 16 square meters. I have specifically confirmed it today. The bedroom is 10.4square meters, the bathroom is 3.75 square meters, the private terrace is 6.6 square meters, and the actual size is more than the note on the website. Probably you didn't pay attention when you booked. And of course, you may not have thought that the room would be so small. About the Terrace—— I have to say sorry, Yes there is only a window leading to the terrace, and it is 1.5 meters wide and 2 meters high. The old Hutong house roof is triangular, so the front end of the room is very short and that is the place where the terrace is. There is a 10cm change in elevation , that is because of the underground-heat, it is really cold in winter in Beijing, so we have to install floor heating. About the storage——I am quite sure there is a closet beside the Washbasin, which is 1.5m About the finishing and leaks——The hotel opens from 2014, I don’t know what is 7years. But we are really sorry for they bring you feelings like “worn, chipped, cracked, pealing and falling apart”. In the future, we will do our best to find out the wear and repair of the furniture before the guest,and provide a more comfortable experience. About the curtain of the toilet——Yes some of the guests do not like this. And as the front desk manager, I had fed back to the owners, and they will decide the matter in the near future About the transportation——As the hotel is located in Nanluoguxiang, a famous scenic spot in Beijing, at the end of June, the scenic spot management issued instructions not to allow vehicles to enter. Therefore, the nearest passenger's vehicle could not reach the hotel entrance and it would take about 500 meters to walk. In this regard, our hotel and other nearby businesses have been negotiating with the management and hope to have a better solution. And the nearest metro is 500m, to say the truth, this is normal in Beijing, and most people understand that this is very close to the metro. Because of the few days in your stay, Beijing is almost raining every day. So this walking distance is really troublesome in rainy days, I underground this. The departure——Yes the day before I asked to book a car or a taxi. You may not know much of our work:The night shift colleague told this to the reception who will be here when you check-out, and make a note on the work log. And in the morning, you came to the reception at 08:32, the reception give you the breakfast menu because he thought you will have breakfast first. But you checked out and leave the hotel at 08:34, the staff knows that you need a taxi at 09:00 , so he walked behind you and stops you outside the hotel, and begin trying to call a taxi on”DIDI”, and you waited with him for a while. Maybe you are in a hurry, so you left before any taxi driver accept the order. And the monitor shows the reception came back to the lobby at 08:40am. Maybe because we did not explain it to you clearly: Because of the cars from the travel agency is really expensive, so usually we get taxi and cars for guests on app named “DIDI”, that is similar like”uber”. You need a taxi at 9:00am, and we usually do it 15mins in advance, that means we will call a taxi for you around 8:45am. And we usually give the guest a paper written the License plate number, car color to make sure they could get the right one. Maybe it is because your time concept is very strong, you want to make sure you arrive at the intersection on time at 9:00, so you left at 8:32. We are very sorry that we didn’t understand it at that time, so it ended up being very hurry when you left Beijing. The price——Yes I know LeZai is an expensive hotel. Everyone has a different opinion about whether it worth the money. So I am not going to explain anything about this. About your expectation:For our shortcomings, such as small rooms (I can't solve this problem, but I hope that guests can have a detailed understanding on the website at the time of booking to confirm whether the room meets your needs). About the finishing (this means our work is not careful enough , we will be more careful in the future). About transportation (this is being negotiated and we hope that the car can be allowed to drive in as before) . About the heavy rain that causes travel inconvenience (this is not within my ability, To say the truth, I can not give you a satisfactory explanation). All the words above is not an excuse, we value the views of our guests very much and I have read your review very seriously. We are sorry again for this bad felling of your stay, and hope this is not to affect your views on China and Beijing.
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Toutes les photosVoyageurChambre et suiteSalle à mangerCentre d'affaires et salles de réception
The bottom of the white stairs was the entrance to my room.
First Floor Room No Terrace with siting room
Sitting area of room on first floor towards back
Photo fournie par la DirectionBeijing 161 LeZaiNanluo Boutique Hotel
Précédent
Hi! Are any of the balconies for use by all hotel guests? We have booked the Courtyard Junior Suite that does not have a balcony and would like to know if there are rooftop/balcony areas we will be able to use. Thank you!
"Demander une chambre en terrasse à l'étage."
FOURCHETTE DE PRIX
85 $US - 1 440 $US (Selon les tarifs moyens d'une chambre standard)
ADRESSE
ChinePékin
NOMBRE DE CHAMBRES
12
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