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Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

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Chambres
23 déc.24 déc.
|
1 chambre, 2 adultes, 0 enfants
Chambre standard
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Infos pratiques
Emplacement
Propreté
Service
Rapport qualité / prix
Équipements de l'établissement
Restaurant
Centre d'affaires avec accès Internet
Service d'étage
Centre de remise en forme/Salle de sport
Internet haut débit gratuit (Wi-Fi)
Accès personnes handicapés
Bar/lounge
Casino et jeux d'argent
Nettoyage à sec
Salles de réunion
Service de blanchisserie
Salle de réception
Navette aéroport
Wi-Fi public
Concierge
Personnel multilingue
Salles de conférence
Hôtel non-fumeur
Petit déjeuner disponible
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Équipements de la chambre
Suites
Chambres non-fumeurs
Chambres familiales
Climatisation
Chambres avec accès mobilité réduite
Minibar
Bon à savoir
STYLE D'HÔTEL
Hôtel historique
Classique
CATÉGORIE D'HÔTEL
Emplacement
Plein écran
100Idéal pour les marcheurs
Note : 100 sur 100
553restaurants à 0,5 km
228attractions à 0,5 km
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1 275avis
827photos
16Q/R
1astuce pour la chambre
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Afficher les avis qui parlent de
Ai séjourné deux nuits dans cet hotel mythique... si les murs pouvaient parler ! Personnel efficace bel immeuble bien situé petit déjeuner au dessus de la moyenne et chambres complètement désuètes et surannées ! Offrez vous un Palace pour EUR 75 la nuit!
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Réponse de SHB_TLC, General Manager de Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia
A répondu le 25 sept. 2018
Dear G0t0, Thank you very much for the time and effort to share your feedback about your recent stay at Sofia Hotel Balkan, a Luxury Collection Hotel. We so sorry to read that you had some inconvenience during your stay at the Sofia Hotel Balkan. All your remarks are very constructive, they have been analyzed with the respective team members and necessary actions are already taken. Should you decide to book Sofia Hotel Balkan, a Luxury Collection Hotel again when in Sofia, please do contact me personally. Best regards, Dimitrios Kotsifakos General Manager dimitrios.kotsifakos@sofiabalkan.net
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Dans le centre-ville de Sofia, près du métro, à quelques pas d'une église, d'une mosquée et d'une synagogue, le Sofia Hotel Balkan est un vrai hôtel de luxe. Un personnel admirable, accueillant et très débrouillard. Curieusement, à trois reprises, nous étions les seuls à profiter
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Réponse de SHB_TLC, General Manager de Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia
A répondu le 11 sept. 2018
Dear Ian H, Thank you very much for choosing Sofia Hotel Balkan, a Luxury Collection Hotel for your stay and for taking the time to share this wonderful review regarding your stay. We are more than grateful that you had an enjoyable stay and we will be very happy to accommodate you again in the future if your trips bring you back in Sofia. Kind Regards, Dimitrios Kotsifakos General Manager
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malgre que on a payer le petit dejeuner sur hotels.com ,ils nous ont fait repayer , ils sont pas du tout compréhensif, Le Grand Surprise c'est le parking privé il faut surtout pas garer le véhicule là-bas il nous a coûté 30 € par nuit il faut pas perdre la petite carte blanche
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Réponse de SHB_TLC, General Manager de Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia
A répondu le 4 août 2018
Dear Alpay K, Thank you very much for the time and effort to share your feedback about your recent stay at Sofia Hotel Balkan, a Luxury Collection Hotel. We so sorry to read that you have not enjoyed your stay at the Sofia Hotel Balkan. All your remarks are very constructive, they have been analyzed with the respective team members and necessary actions are already taken. We are not sure if you took the advantage to speak to one of our Managers during your visit, as we are sure many things could have been solved for your during your stay with us. Should you decide to book Sofia Hotel Balkan, a Luxury Collection Hotel again when in Sofia, please do contact me personally. Best regards, Dimitrios Kotsifakos General Manager
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Hotel bien géré. Service agréable. Mais malheureusement il faut aimer tapis, dorure, moulure, vieux marbres et autre décorations qui personnellement me hérissent. Cette odeur de vieux quand vous rentrez dans votre chambre, ce tapis usé, ces taches de sang devinées sur le matelas,
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Réponse de SHB_TLC, General Manager de Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia
A répondu le 1 juin 2018
Dear LemanicSailor, Thank you very much for having chosen Sofia Hotel Balkan, a Luxury Collection Hotel while in Sofia and for taking time to share impressions after your stay with us! Regrettably, as one goes through your comments, we couldn’t provide an enjoyable stay during your time with us. On behalf of the entire team, I do apologize for the inconveniences caused. All your remarks are very constructive, they have been analyzed with the respective team members and necessary actions are already taken. We would be more than happy to welcome you again in the future and make your stay memorable. Best regards, Dimitrios Kotsifakos General manager
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Très bel hôtel, bien placé, un accueil génial (ça change chez les Bulgares). Les chambres sont belles et spacieuses et le service est au top.
Par contre, une partie des chambres sont face à une boite de nuit et l'insonorisation n'est pas top du coup les soirs de geek end, impossi
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Réponse de SHB_TLC, General Manager de Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia
A répondu le 24 mai 2018
Dear Marinou29, Thank you very much for having chosen Sofia Hotel Balkan, a Luxury Collection Hotel while in Sofia and for taking time to share impressions after your stay with us! We regret very much that you experienced some inconvenience during your stay. We would like to assure you that we always do our best to provide outstanding service to all of our guests, and we have already investigated and taken actions. All your remarks are very constructive, they have been analyzed with the respective team members and necessary actions are already taken. We are looking forward to welcoming you again at Sofia Hotel Balkan. Best Regards, Dimitrios Kotsifakos General Manager
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Précédent
Catégories d'album
Toutes les photosVoyageurChambre et suiteSalle à mangerCentre d'affaires et salles de réception
Room view to the rear: looking at The Presidency building
Photo fournie par la DirectionSofia Hotel Balkan, a Luxury Collection Hotel, Sofia
Guest room
Photo fournie par la DirectionSofia Hotel Balkan, a Luxury Collection Hotel, Sofia
Guest room
Photo fournie par la DirectionSofia Hotel Balkan, a Luxury Collection Hotel, Sofia
Guest room
Photo fournie par la DirectionSofia Hotel Balkan, a Luxury Collection Hotel, Sofia
Guest room
Précédent
We have booked a room from 31/12/2018 to 04/01/2019. Is there a New Year's eve dinner and if yes how can we make a booking for the restaurant?
Dear Xenia_995, Thank you for choosing Sofia Hotel Balkan, a Luxury Collection Hotel for your upcoming stay. Could you please call us whenever it is convenient for you and ask to speak with Mrs. Evelin Beshkova? She will give you all information you need regarding the New Year's Eve and the Gala dinner that our hotel will organize on this date. Thank you for your time. Kind Regards, Konstantinos Fragkoulis Guest Relations Agent
0 vote
is there a swimming pool in the hotel?
No, there is no swimming pool
0 vote
Hi I would like to stay until 29.1 - 01.01 and join to the newsyears party and we are 2 ad and 1 child (6 years old) could you help me about that
We are planning to visit your country at Christmas 23-26/12 (from Greece) and we chose your hotel for our accommodation. However because of my health issues (coeliac disease, wheat allergy) i can only eat gluten-free meals. Since we chose to inlude half-board (breakfast and evening) in our pack, i would like to know if are you aware of the situation and also can you provide me some gluten-free products for the breakfast (like bread) and gluten-free meals for the evening?
there is such a possibility, but you would have to inform our staff about your preferences in advance so that there is no mistakes made.
0 vote
I have booked this hotel for a stay over Christmas. I will be alone. Is this hotel comfortable enough for me to be there alone? Will I feel comfortable using the facilities and restaurant by myself?
Yes indeed, it is a very well located and comfortable hotel.
1 vote
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Précédent
"éviter les chambres face au palais de justice (à cause d'un night club)"
FOURCHETTE DE PRIX
80 $US - 154 $US (Selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
sheraton sofiasofia sheraton
ADRESSE
BulgarieRégion de SofiaSofia
NOMBRE DE CHAMBRES
184
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