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Grand Mercure Bangalore

Voyageur (250)
Chambre et suite (75)
Salle à manger (24)
Infos pratiques
Emplacement
Propreté
Service
Rapport qualité / prix
Équipements de l'établissement
Piscine
Restaurant
Service d'étage
Centre de remise en forme/Salle de sport
Internet haut débit gratuit (Wi-Fi)
Parking gratuit
Bar/lounge
Spa
Accès personnes handicapés
Activités pour les enfants (Enfants/Pour les familles)
Centre d'affaires avec accès Internet
Concierge
Internet payant
Navette aéroport
Nettoyage à sec
Personnel multilingue
Petit déjeuner disponible
Piscine extérieure
Salle de réception
Salles de conférence
Salles de réunion
Service de blanchisserie
Wi-Fi public
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Équipements de la chambre
Chambres avec accès mobilité réduite
Chambres familiales
Chambres fumeurs
Chambres non-fumeurs
Climatisation
Kitchenette
Micro-ondes
Minibar
Réfrigérateur en chambre
Suites
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Bon à savoir
STYLE D'HÔTEL
Quartier résidentiel
Affaires
CATÉGORIE D'HÔTEL
Emplacement
Plein écran
Contacts
12th Main Koramangala, Bangalore 560034 Inde
Nom et adresse dans la langue du pays
Accès
Aéroport international Kempegowda (anciennement de Bengalore)5 km
Voir tous les hôtels à proximité
Avis et plus
Contrôle des avis
675avis
276photos
6Q/R
1astuce pour la chambre
Note attribuée
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  • 45
  • 19
  • 19
Période de l'année
Type de voyageur
Langue
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Très bon séjour dans cet hôtel. Propre, bien situé, calme et agréable. Le plus de cet hôtel c'est son restaurant. Le service est de qualité et les plats sont diverses et variés. Je vous conseillerais de suivre les suggestions de Neha, une experte et remarque manager ainsi que
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Réponse de General M, General Manager de Grand Mercure Bangalore
A répondu le 12 juil. 2018
Dear DARRYL, Thank you so much for such a glorious review. It’s so wonderful to read your lovely feedback about my hotel, food and especially about our team. I feel absolutely blessed to be working with such driven, caring and motivated individuals who genuinely work hard to ensure that all guests leave with a memorable experience. Thank you so much for recognizing this, and letting me know about this. I shall share your compliments with everyone in the hotel especially Neha & Baghirath - this will only motivate us to do better with each passing day. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Warm Regards, Rayan A, Hotel Manager, Grand Mercure Bangalore
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Un bon séjour dans cet hôtel ou le service est assuré avec diligence et gentillesse !. la situation géographique est assez central tout en restant dans un quartier tranquille. Une petite critique tout de même au sujet des chambres qui sentaient fortement l'humidité.
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Réponse de General M, General Manager de Grand Mercure Bangalore
A répondu le 13 déc. 2017
Dear Heshante S, Thank you for staying with us and taking out time to post a review of our five star hotel on TripAdvisor.com First and foremost, please accept my sincere gratitude for your patronage. Also for your positive comments on our location and services. It is with sincere regret that I noted your dissatisfaction with our room. I apologize for the unfortunate circumstances of your recent stay at our hotel and would like to state that this is by no means indicative of the service standards of Grand Mercure Bangalore. Do write to us on h7155-re@accor.com and I will personally make sure that you experience our hospitality which we are known for during your next stay with us. Please do not hesitate to contact me during your next visit. Sincerely, Rayan ARANHA, Hotel Manager, Grand Mercure Bangalore
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Le Grand Mercure à Bangalore est un bon hôtel avec comme toujours en Inde beaucoup de personnel très sympathique, des chambres avec ou sans kitchenette très pratiques, une belle piscine. Mais il lui manque quelque chose pour être classé haut de gamme: un service plus compétent,
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Réponse de General M, General Manager de Grand Mercure Bangalore
A répondu le 7 nov. 2017
Dear VinceCartor Thank you for staying with us and taking out time to post a review of our five star hotel on TripAdvisor.com First and foremost, please accept my sincere gratitude for your patronage. Also for your positive comments on rooms with kitchenette, overall hotel and most importantly our staff which is our most valued asset. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have noted your feedback on best maintained rooms and breakfast. I am pleased to inform you that we shall address a majority of these points during the planned renovation of our hotel. I would like to hear from you on what exactly was missing from our service point of view. I request you to share some specific incidents that made you rate us low so that I can personally address these matters. Do write to us h7155-re@accor.com and I will personally make sure that you experience our hospitality which we are known for during your next stay with us. Please do not hesitate to contact me during your next visit. Sincerely, Rayan A. Hotel Manager Grand Mercure Bangalore
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10jours sur place. Du personnel à pléthore, un service d étage nickel. Un service de taxi un peu cher mais parfaitement à l heure en dépit des bouchons gigantesques de bangalore. Et de plus le chauffeur que j ai eu connaissait les petites routes pour échapper aux bouchons. Ras.
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Réponse de GSHIVA, General Manager de Grand Mercure Bangalore
A répondu le 30 sept. 2017
Dear Hue-Quan H Thank you for staying with us and taking out time to post a review of our five star hotel on TripAdvisor.com I am pleased to read your review and glad to note your appreciation of the Grand Mercure Bangalore experience. My team and I are delighted to know of your positive experience with our cab service, chauffer, location, neighborhood, gift shop and most importantly our staff which are most valued asset for us. Comments such as yours, motivate us to walk that extra mile to ensure needs of discerning guests such as yourself are met and exceeded. I shall share your positive comments with my team. Thank you once again and we look forward to welcoming you back at Grand Mercure Bangalore. Warm Regards, Gaurav SHIVA, General Manager, Grand Mercure Bangalore
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Hôtel très haut de gamme, chambre spacieuse, service impeccable, prestations très complètes. Les restaurants sont parfaitement aménagés avec une cuisine délicieuse. C'est avec grand plaisir que je retournerai dans cet hôte.
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Avis recueilli en partenariat avec cet hôtel
Réponse de GSHIVA, General Manager de Grand Mercure Bangalore
A répondu le 10 juil. 2017
Dear delphb70, Thank you for taking out time to post a five star review of our five star hotel on TripAdvisor.com I am pleased to read your review and glad to note your appreciation of the Grand Mercure Bangalore experience. My team and I are delighted to know of your positive experience. Comments such as yours, motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. I shall share your positive comments with my team. Thank you once again and we look forward to welcoming you back at Grand Mercure Bangalore. Warm Regards, Gaurav SHIVA, General Manager, Grand Mercure Bangalore
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Précédent
Catégories d'album
Toutes les photosVoyageurChambre et suiteSalle à mangerPiscine et plageCentre d'affaires et salles de réceptionAires de jeux et espaces familiaux
Bed
The room has a lot of natural light and it's quite big
The bed is confortable and they have a "menu" to choose the pillows you want
PrécédentSuivant
12345615
Hello may I know what's the depth of the pool?
4 feet - not too long. nice waterfall area. would have liked the pool to be open much longer - closes at 7 pm; in the restuarant area.
1 vote
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Yes there is a pool and for kids there is coaching as well
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Do they accept accore card How do i get to the city
Yes they do accept Accor cards. We have Accor Plus card with an annual fee of Australian $335. You will have to ask for the benefits otherwise they will overlook it (eg complimentary drink vouchers and restaurant discounts). It takes about one hour 20 minutes during normal traffic from the airport and cost around 955 Indian Rupees. Viber cars charge about the same. Trust this helped.
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Do they honour accor card and how do i get to the city
Well, from hotel MG road us about 10km. Best is to use Uber. It works like charm. Or u can catch a local auto guy. I live close to the hotel (within 300m) and can guide you when you are here.
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Hello Kaat88, Our poolside is open to nature but the sun is around till 3 pm. There is also a lot shade as the pool is located in the rear of the hotel and there is a considerable shade due to the building structure. Log on to our website and see the pictures as well. Looking forward to welcoming you. Regards, Gaurav
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12
"Eviter les chambres au 2ème étage qui sont toutes des chambres fumeurs."
FOURCHETTE DE PRIX
152 $US - 258 $US (Selon les tarifs moyens d'une chambre standard)
ADRESSE
IndeKarnatakaBangalore DistrictBangaloreKoramangala
NOMBRE DE CHAMBRES
126
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