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It is wonderful day here in Hyeonlee Garden Hotel Arianaskd,
Thank you so much for considering our hotel in your visit in Mactan. With regards to the review here in TripAdvisor, First review was the guest violated the hotel. We didn't want our image be ruined because of the violation made by the guest. The owner of the hotel is very kind to still process the refund though it is not our mistake. The guest cannot make review in bookingcom because we did already refund to the guest.
The second review is not true. Everything we post (information, pictures and description of the hotel) in bookingcom is true and what is actual in the hotel. Actually, guests can go swimming in the pool anytime, they just have to ask the guard or the receptionist to take the signboard and they are good to swim. We put signboard in our pool for security purposes for students because inside the property has International School and ESL School. We are not 5-star hotel and the price is very cheap but we are doing our best best to give best experience and satisfaction to our guests in staying in our hotel.
Please visit bookingcom and you can find our hotel and positive reviews there. One of the reviews said that they found our hotel is very interesting and very clean. Others really appreciate our hotel including the services, amenities, environment, staff, owner and the hotel itself.
Please visit bookingcom to see more information about our hotel. We would be happier to assist you.
We hope to see you in your visit in Mactan.
Thank you so much and You have a great day!
Hyeonlee Garden Hotel
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