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Summit Swiss Heritage Hotel & Spa

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Infos pratiques
Emplacement
Propreté
Service
Rapport qualité / prix
Équipements de l'établissement
Restaurant
Service d'étage
Internet gratuit
Parking gratuit
Wi-Fi public
Petit déjeuner disponible
Navette
Navette aéroport
Petit déjeuner inclus
Nettoyage à sec
Service de blanchisserie
Concierge
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Équipements de la chambre
Suites
Chambres familiales
Chambres avec accès mobilité réduite
Bon à savoir
STYLE D'HÔTEL
Classique
Hôtel historique
CATÉGORIE D'HÔTEL
Liens de l'hôtel
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Avis et plus
Contrôle des avis
309avis
399photos
18Q/R
0astuce pour la chambre
Note attribuée
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  • français
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Joli hôtel bonbon anglais mais comme tout hôtel à darjeeling pas de chauffage et pour le mois de février il a fait très froid surtout dans la salle à manger. Les chambres grandes et belles , surmatelas chauffant qui permet de passer une bonne nuit. Pour la douche, il faut faire
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Réponse de DeepshikhaSherpa, Guest Relations Manager de Summit Swiss Heritage Hotel & Spa
A répondu le 1 avr. 2017
Dear Guest, Namaste! Thank you so much for taking out your precious time to post a review on TripAdvisor about our hotel. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Summit to our guests. Thank you so much for appreciating our people, services and property. We are glad to know that you had a comfortable stay with us and thoroughly enjoyed the true spirit of Summit Hospitality. Your words of appreciation have been conveyed to the entire staff members for the services rendered by them during your stay. We look forward to welcome you back soon on your next visit to Darjeeling and assure you of our best services and attention at all times. Yours in Hospitality, Guest Relations Manager Summit Hotels and Resorts Reservations: 8388877888 info@summithotels.in
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Belle construction blanche de plusieurs bâtiments. Chambres avec beaucoup de charme, cheminée et petit chauffage. Salle de bain avec des robinets parfois capricieux, peu de pression d'eau, pas toujours l'eau chaude. Repas buffet corrects dans un bâtiment séparé. Couvrez-vous, en
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Réponse de SumitMitruka, Guest Relations Manager de Summit Swiss Heritage Hotel & Spa
A répondu le 29 juin 2016
Dear Guest, Namaste! Thank you so much for choosing Summit Hotels and Resorts and for such a descriptive review highlighting the facilities of the property and its ambience. We are pleased to receive such inspiring words from you which have further encouraged our entire team to provide enhanced services to all our esteemed guests. At Summit, we are committed to consistently provide warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Looking forward to be at your service again. Yours in Hospitality, Guest Relations Manager info@summithotels.in 8388877888
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Ces avis sont traduits automatiquement depuis l'anglais. Afficher les traductions automatiques ?
L'hôtel est un endroit historique avec 4 cottages et 8 chambres.
Les pour et les contre : :
d'abord les inconvénients :
1. L'emplacement est loin de la rue Mall Road 2. L'approche par trajet n'est pas propre, pas approprié pour le soir ou le matin à 3. Le bâtiment est assez ancie
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Réponse de Deepshikha-DS, Guest Relations Manager de Summit Swiss Heritage Hotel & Spa
A répondu le 24 nov. 2017
Dear Guest, Namaste! We would like to thank you for sharing your stay experience with us on TripAdvisor. I understand that your overall stay at Summit Swiss Heritage was not as expected by you. We are glad you enjoyed our dining services at our restaurant and were happy with our caring and courteous staff along with the hotel premises. As Summit Swiss Heritage is a Heritage Property with a lot of open spaces in the premises, it is located in a serene area providing a magnificient view of Kanchenjunga. The place of improvement as mentioned been taken care of with immediate effect. We sincerely request you to allow just another chance of being at service. Assuring you a comfortable stay in future and looking forward to your stay. Yours in Hospitality, Guest Relations Dept. Summit Hotels and Resorts Reservations: 838887788 info@summithotels.in
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L'hôtel est situé dans un bon emplacement. À 10 minutes de marche du centre commercial. Mais mon Dieu, quel merveilleux c'est hôtel refonte besoin ! ! Chambres de bonne taille mais ont besoin d'être rénovées au plus tôt. Le restaurant doit être amélioré. Mieux connu à Gangtok de
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Réponse de Deepshikha-DS, Guest Relations Manager de Summit Swiss Heritage Hotel & Spa
A répondu le 14 juin 2017
Dear Guest, Namaste! Thank you for sharing your review on TripAdvisor. Summit Swiss Heritage Hotel is indeed the oldest hotel in Darjeeling and when Summit took over the property the hotel was in a run down condition and the charm of Darjeeling Yesteryear had lost its glory. It was then, Summit saved the property by renovating its interiors and exteriors and by working on its ambiance and as it is a heritage hotel Summit have always tried to preserve its antique looks, though the facilities and amenities provided are all modern. Summit has now bigger plans for this heritage property and I am sure you would love to experience the change. We have come a long way just because of our guest valuable feedback only, as it has helped us in improving our services and ultimately the guest experiences. I have shared your review with the entire team and they have promised to put extra effort in making every guest stay memorable. The entire reception team were happy to hear from you and thanked you for your kind words of appreciation. We really look forward to your visit in the near future and the opportunity to create a WOW moment for you. Yours in Hospitality, Guest Relations Manager Summit Hotels and Resorts Reservations: +91 8388877888 info@summithotels.in
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L'emplacement de l'hôtel est très bien situé. La qualité de la nourriture était excellente. Le petit déjeuner et le dîner étaient délicieux. Vous pouvez la vue sur toute la ville de cet hôtel. Les chambres sont très cléden chacune d'un chauffe-eau. Dans l'ensemble, le séjour étai
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Réponse de Deepshikha-DS, Guest Relations Manager de Summit Swiss Heritage Hotel & Spa
A répondu le 30 mai 2017
Dear Guest, Namaste! Thank you for taking the time to share your experience at Summit Hotels and Resorts on TripAdvisor. I am delighted to read about your impressions about the quality of our property combined with the personalized service we extend to our guests. We always make sure of taking care of your comfort and leisure.Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service to our valued guests. We wish to be at your service again and look forward to welcoming you in the near future. Yours in Hospitality, Guest Relations Manager Summit Hotels and Resorts Reservations: 8388877888 info@summithotels.in
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Catégories d'album
Toutes les photosVoyageurChambre et suiteSalle à mangerAires de jeux et espaces familiaux
this large spider was found in bathroom in SINOLCHU cottage
Photo fournie par la DirectionSummit Swiss Heritage Hotel & Spa
Room
Morning mist and Kanchanjanga
Kabru Cottage
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How can one get to the hotel from the Bagdogra airport? How long does it take and how much does it cost? Thank you for your kind attention Angelika
Hello - I am visiting in late Jan early Feb 2019. Do the fireplaces in the bedrooms work? WhHich rooms have them? Thank you!
No, I don't think the fireplace in the bedroom works.
0 vote
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Does you hotel allows unmarried couples.?
Not sure,at the time of check-in they are looking for only one photo identity proof.
1 vote
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All booking sites r saying that this hotel is 3 star. Swiss hotel website is showing that this hotel is 4 star rating. Which is true? Secondly, r the rooms n toilets well maintained and is there kidz zone?
Namaste! Thank you for your query. Summit Swiss Heritage is a 104 years old heritage hotel and a charm of Darjeeling Yesteryear. May be you will not find the rooms and bathrooms as luxury as 3 or a 4 star hotel but we guarantee a 5 star services in making your stay a memorable one. We will go out of our ways in making our esteemed guests delighted throughout their stay. We do not have a kids zone but we have a lawn and a good open area inside the hotel premises. Please do not hesitate to get in touch with us. Regards, Deepshikha Sherpa Guest Relations Manager Summit Hotels & Resorts Reservations: +91 8388877888 info@summithotels.in
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hi, I have booked a double room on feb 16th to 18th. what will be the approx temperature at that point.
Namaste! Thank you for your query. February month in Darjeeling is still cold and the temperature varies between 6-10 degrees. Please pack some warm clothes to beat the chill weather of Darjeeling. Looking forward to meet you soon. Regards, Deepshikha Sherpa Guest Relations Manager Summit Hotels and Resorts Reservations: +91 8388877888 info@summithotels.in
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11
FOURCHETTE DE PRIX
46 $US - 113 $US (Selon les tarifs moyens d'une chambre standard)
ADRESSE
IndeBengale occidentalDarjeeling DistrictDarjeeling
NOMBRE DE CHAMBRES
10
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