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The Oberoi Grand

Voyageur (1583)
360
Panoramas (18)
Vidéo (3)
Attestation d'Excellence

Infos pratiques

Nº 3 sur 391 hôtels à Calcutta
Emplacement
Propreté
Service
Rapport qualité / prix
Attestation d'Excellence
Équipements de l'établissement
Piscine
Service en chambre
Restaurant
Centre de remise en forme/Salle de sport
Parking gratuit
Bar/lounge
Spa
Internet haut débit gratuit (Wi-Fi)
Accès personnes handicapés
Babysitting
Centre d'affaires avec accès Internet
Concierge
Internet payant
Navette aéroport
Nettoyage à sec
Personnel multilingue
Petit déjeuner disponible
Piscine extérieure
Salle de réception
Salles de conférence
Salles de réunion
Service de blanchisserie
Wi-Fi payant
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STYLE D'HÔTEL
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Charmant
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Offre Spéciale:Forfait
Offres de l'hôtel
2 650avis
1 880photos
20Q/R
10astuces pour la chambre

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Emplacement idéal dans le quartier commerçant pour partir à pied dans la ville de Calcutta. La chambre est spacieuse, confortable et agréablement décorée : nuit douce et calfeutrée. Service impeccable.
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Réponse de SUMITJCAL, General Manager de The Oberoi Grand
A répondu Il y a 1 semaine
Dear Trip Advisor Member, It was wonderful to have you stay at The Oberoi Grand Kolkata. Thank You for taking the time to share your experience and review us on Trip Advisor. Thank you also for your generous words of appreciation, sentiments and valued patronage. I am delighted that my team lived up to your expectations and that you had a memorable stay. I have shared your sentiments with each of them. True the hotel is situated in the busiest hub of the city and centrally located to most tourist attractions and places of interest - offering a lot of street shopping in close vicinity. Thank you for highlighting that you loved the spacious and well appointed guest rooms and impeccable service. This is your home in Kolkata and we look forward to welcome you back sometime soon. I remain at your disposal always. Thank you. Best wishes, Sumit Joshi General Manager
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Avis préféré de l'hôtel
Arrivée en Inde en commençant par Calcutta le choix de cet hôtel est le meilleur Excellent accueil Magnifique chambre avec balcon sur piscine Excellent restaurant et somptueux petit déjeuner Mustapha house keeper excellent / attention très délicate / très touchée par cette
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Réponse de SUMITJCAL, General Manager de The Oberoi Grand
A répondu le 21 janv. 2019
Dear Trip Advisor Member, First of all, Thank you so much for choosing The Oberoi Grand amongst other hotels in the city. It was wonderful to have you stay with us and thank you for taking the time to review us on Trip Advisor and write such a lovely review. I am glad you loved the food, service, ambience and the warm friendly smiling faces of the team. I am delighted that we were able to live up to your expectations and create a memorable stay for you. Thank you for your appreciation and sentiments. It means so much to each of us. Thank you for highlighting that you loved the pool view from the room, the sumptuous breakfast and the personalized service by Mustaque. We deeply value your patronage and we would love to have you stay with us again. I look forward to welcome you back and if I can be of any assistance in the future, it would be my pleasure. Thank you. Best Wishes Sumit Joshi General Manager
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Il s agit la de son principal atout de meme que sa tranquillité et sa fraicheur au bord de la piscine au milieu de l agitation de l avenue Nehru et du New Market, mais il y a un mais... Si les 2 restaurants (excellents au demeurant) ont été restaures, on a une impression
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Réponse de SUMITJCAL, General Manager de The Oberoi Grand
A répondu le 25 mars 2019
Dear Guest, Thank you for choosing The Oberoi Grand amongst so many other hotels in the city. We understand the trust that you put in us when you choose to stay at our hotel and I was pained to read your review on TripAdvisor. Nothing is more important to us than the comfort of our guests and it pains us greatly to have a single guest leave the hotel with anything less than a positive impression. I have noted with deep concern your feedback regarding the musty smell in the corridors and that the hotel is in need of renovation. We take guest feedback very seriously and thank you for sharing your constructive feedback. Thank you for highlighting these areas of concern for my attention. The Oberoi Grand is an iconic 125 year old hotel with Victorian architecture and the team works very hard to maintain the original grandeur of this hotel whilst offering modern day amenities. I most sincerely apologize for the discomfort, disappointment and inconvenience you were caused due to musty odour and ineffective air-conditioning in the room. You would agree that excellence is an ongoing process and Threesixtythree - our All Day dining restaurant and the adjoining bar is one of our newest additions. We have finalized on renovating 40 rooms on the Chowringhee wing and are looling at the option and possibility of non carpeted rooms as well. I am glad to note that you otherwise loved the central location and connectivity of transportation to most places of interest. Thank you for appreciating our restaurants – Threesixtythree and Baan Thai and the swimming pool. We will retrain the team to offer personalized yet unobtrusive service with a genuine desire to delight our guests. We value your patronage and hope you will offer us another opportunity to make amends and surpass your expectation. All of us look forward to welcome you back and I remain at your disposal always across Oberoi Hotels. Best Wishes, Sumit Joshi General Manager.
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Un hotel magnifique, un vrai havre de paix au milieu de la ville bruyante et grouillante. Tout est parfait: - les équipes sont adorables, pleines d'attentions et professionnelles - les espaces communs sont splendides - les chambres sont spacieuses, confortables, propres - il y a
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Réponse de SUMITJCAL, General Manager de The Oberoi Grand
A répondu le 31 janv. 2019
Dear Trip Advisor Member, Thank you for choosing The Oberoi Grand. We value your patronage and it has been a pleasure to have you stay with us. Thank you for sharing your experience with other members on Trip Advisor and for taking out valuable time to write this review. I am delighted to know that you loved the colonial feel of the hotel, its rich Victorian architecture – a classic combination of the old world charm coupled with warm and gracious hospitality with state of the art amenities and facilities, offering our guests an oasis of tranquillity in the heart of the bustling city. Indeed the hotel is very centrally situated and surrounded by the famous New Market on one side with street shopping on the other sides. Thank you for highlighting that you loved the central courtyard and swimming pool, our well appointed and pristine guest rooms, the fitness centre, spa and the food and personalized service across the hotel. I am glad we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your recognition of the team – their friendliness and genuine desire to delight our guests. I have shared your sentiments with the team and your appreciation will go a long way in helping us to deliver Service Par Excellence to all our discerning guests. It will be our endeavour to create a home-away-from-home experience for you on your future stays as well. Thank you. Best Wishes, Sumit Joshi General Manager
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Dans un ville qui ne dort jamais où tout se bouscule : un havre de paix de silence et d'attentions. Accueil souriant et professionnel. un grand jatdin intérieur avec belle piscine. Des chambres très confortables avec une excellente literie. Belle salle de bain.
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Réponse de SUMITJCAL, General Manager de The Oberoi Grand
A répondu le 9 janv. 2019
Dear Trip Advisor Member, It was wonderful to have you stay at this iconic hotel. Thank You for taking the time to review us on Trip Advisor. We feel privileged that you considered writing this review. Personalized and dedicated care for our guests are part of ‘The Oberoi Dharma’ and we are fortunate to have a lovely team of ladies and gentlemen, who not only devote themselves to exceed guest delight but also go the extra mile to create lasting memories. Thank you for your generous words of appreciation and for highlighting our hotel and the personal touches by the team that added to the comfort of your stay. We immensely value your patronage and look forward to welcome you back to The Grand Dame of Chowringhee. If I can be of any assistance in the future, please do let me know. Thank you. Best Wishes Sumit Joshi General Manager
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Précédent
FOURCHETTE DE PRIX
128 $US - 240 $US (Selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
hotel the oberoi grand kolkata (calcutta)oberoi grand kolkataoberoi grand hotel kolkatathe oberoi grand hotel kolkata (calcutta)oberoi grand hoteloberoi grand kolkata
ADRESSE
IndeBengale occidentalKolkata DistrictCalcutta
NOMBRE DE CHAMBRES
209
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