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The Oberoi Grand

Voyageur (1561)
360
Panoramas (18)
Vidéo (3)
Attestation d'Excellence

Infos pratiques

Emplacement
Propreté
Service
Rapport qualité / prix
Attestation d'Excellence
Équipements de l'établissement
Piscine
Service en chambre
Restaurant
Centre de remise en forme/Salle de sport
Parking gratuit
Bar/lounge
Spa
Internet haut débit gratuit (Wi-Fi)
Accès personnes handicapés
Babysitting
Centre d'affaires avec accès Internet
Concierge
Internet payant
Navette aéroport
Nettoyage à sec
Personnel multilingue
Petit déjeuner disponible
Piscine extérieure
Salle de réception
Salles de conférence
Salles de réunion
Service de blanchisserie
Wi-Fi payant
Plus
Équipements de la chambre
Climatisation
Minibar
Réfrigérateur en chambre
Chambres avec accès mobilité réduite
Chambres familiales
Chambres fumeurs
Chambres non-fumeurs
Suites
Bon à savoir
STYLE D'HÔTEL
Classique
Charmant
CATÉGORIE D'HÔTEL
Liens de l'hôtel
Visiter le site de l'hôtel
Offre Spéciale:Forfait
Offres de l'hôtel
2 634avis
1 858photos
19Q/R
10astuces pour la chambre
Note attribuée
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Il s agit la de son principal atout de meme que sa tranquillité et sa fraicheur au bord de la piscine au milieu de l agitation de l avenue Nehru et du New Market, mais il y a un mais... Si les 2 restaurants (excellents au demeurant) ont été restaures, on a une impression
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Réponse de SUMITJCAL, General Manager de The Oberoi Grand
A répondu il y a 4 semaines
Dear Guest, Thank you for choosing The Oberoi Grand amongst so many other hotels in the city. We understand the trust that you put in us when you choose to stay at our hotel and I was pained to read your review on TripAdvisor. Nothing is more important to us than the comfort of our guests and it pains us greatly to have a single guest leave the hotel with anything less than a positive impression. I have noted with deep concern your feedback regarding the musty smell in the corridors and that the hotel is in need of renovation. We take guest feedback very seriously and thank you for sharing your constructive feedback. Thank you for highlighting these areas of concern for my attention. The Oberoi Grand is an iconic 125 year old hotel with Victorian architecture and the team works very hard to maintain the original grandeur of this hotel whilst offering modern day amenities. I most sincerely apologize for the discomfort, disappointment and inconvenience you were caused due to musty odour and ineffective air-conditioning in the room. You would agree that excellence is an ongoing process and Threesixtythree - our All Day dining restaurant and the adjoining bar is one of our newest additions. We have finalized on renovating 40 rooms on the Chowringhee wing and are looling at the option and possibility of non carpeted rooms as well. I am glad to note that you otherwise loved the central location and connectivity of transportation to most places of interest. Thank you for appreciating our restaurants – Threesixtythree and Baan Thai and the swimming pool. We will retrain the team to offer personalized yet unobtrusive service with a genuine desire to delight our guests. We value your patronage and hope you will offer us another opportunity to make amends and surpass your expectation. All of us look forward to welcome you back and I remain at your disposal always across Oberoi Hotels. Best Wishes, Sumit Joshi General Manager.
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Avis préféré de l'hôtel
Arrivée en Inde en commençant par Calcutta le choix de cet hôtel est le meilleur Excellent accueil Magnifique chambre avec balcon sur piscine Excellent restaurant et somptueux petit déjeuner Mustapha house keeper excellent / attention très délicate / très touchée par cette
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Réponse de SUMITJCAL, General Manager de The Oberoi Grand
A répondu le 21 janv. 2019
Dear Trip Advisor Member, First of all, Thank you so much for choosing The Oberoi Grand amongst other hotels in the city. It was wonderful to have you stay with us and thank you for taking the time to review us on Trip Advisor and write such a lovely review. I am glad you loved the food, service, ambience and the warm friendly smiling faces of the team. I am delighted that we were able to live up to your expectations and create a memorable stay for you. Thank you for your appreciation and sentiments. It means so much to each of us. Thank you for highlighting that you loved the pool view from the room, the sumptuous breakfast and the personalized service by Mustaque. We deeply value your patronage and we would love to have you stay with us again. I look forward to welcome you back and if I can be of any assistance in the future, it would be my pleasure. Thank you. Best Wishes Sumit Joshi General Manager
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Un hotel magnifique, un vrai havre de paix au milieu de la ville bruyante et grouillante. Tout est parfait: - les équipes sont adorables, pleines d'attentions et professionnelles - les espaces communs sont splendides - les chambres sont spacieuses, confortables, propres - il y a
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Réponse de SUMITJCAL, General Manager de The Oberoi Grand
A répondu le 31 janv. 2019
Dear Trip Advisor Member, Thank you for choosing The Oberoi Grand. We value your patronage and it has been a pleasure to have you stay with us. Thank you for sharing your experience with other members on Trip Advisor and for taking out valuable time to write this review. I am delighted to know that you loved the colonial feel of the hotel, its rich Victorian architecture – a classic combination of the old world charm coupled with warm and gracious hospitality with state of the art amenities and facilities, offering our guests an oasis of tranquillity in the heart of the bustling city. Indeed the hotel is very centrally situated and surrounded by the famous New Market on one side with street shopping on the other sides. Thank you for highlighting that you loved the central courtyard and swimming pool, our well appointed and pristine guest rooms, the fitness centre, spa and the food and personalized service across the hotel. I am glad we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your recognition of the team – their friendliness and genuine desire to delight our guests. I have shared your sentiments with the team and your appreciation will go a long way in helping us to deliver Service Par Excellence to all our discerning guests. It will be our endeavour to create a home-away-from-home experience for you on your future stays as well. Thank you. Best Wishes, Sumit Joshi General Manager
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Dans un ville qui ne dort jamais où tout se bouscule : un havre de paix de silence et d'attentions. Accueil souriant et professionnel. un grand jatdin intérieur avec belle piscine. Des chambres très confortables avec une excellente literie. Belle salle de bain.
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Réponse de SUMITJCAL, General Manager de The Oberoi Grand
A répondu le 9 janv. 2019
Dear Trip Advisor Member, It was wonderful to have you stay at this iconic hotel. Thank You for taking the time to review us on Trip Advisor. We feel privileged that you considered writing this review. Personalized and dedicated care for our guests are part of ‘The Oberoi Dharma’ and we are fortunate to have a lovely team of ladies and gentlemen, who not only devote themselves to exceed guest delight but also go the extra mile to create lasting memories. Thank you for your generous words of appreciation and for highlighting our hotel and the personal touches by the team that added to the comfort of your stay. We immensely value your patronage and look forward to welcome you back to The Grand Dame of Chowringhee. If I can be of any assistance in the future, please do let me know. Thank you. Best Wishes Sumit Joshi General Manager
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Au cours d’un voyage en Assam et à Darjeeling nous avons fait 2 fois escale à l’Oberoi de Calcutta. Outre le cadre somptueux, le confort des chambres et la magnifique piscine (un must après la poussière des rues), la gentillesse du personnel est étonnante. Mention spéciale pour
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Réponse de SUMITJCAL, General Manager de The Oberoi Grand
A répondu le 1 nov. 2018
Dear Trip Advisor Member, It was wonderful to have you stay at this iconic hotel. Thank You for taking the time to review us on Trip Advisor. We feel privileged that you shared your experience with other travelers. I am so happy to know that you loved the hotel, food, guest room comfort, swimming pool and service attention to detail. I am glad the team lived up to our promise of service excellence and made your stay truly memorable with their warm smiles and friendliness. Thank you for your generous appreciation for our young ladies and gentlemen. I have shared your sentiments with all of them. Our chefs are also happy you enjoyed the smoothies at breakfast. We value your patronage and look forward to welcome you back. If I can be of any assistance in the future, please do let me know. Thank you. Best Wishes Sumit Joshi General Manager
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Précédent
Catégories d'album
Toutes les photosVoyageurChambre et suiteSalle à mangerPiscine et plageCentre d'affaires et salles de réceptionAires de jeux et espaces familiaux
Photo professionnelle réalisée exclusivement pour TripAdvisorThe Oberoi Grand
The Classic Suite at The Oberoi Grand
Photo professionnelle réalisée exclusivement pour TripAdvisorThe Oberoi Grand
The Premiere Room with Balcony at The Oberoi Grand
Photo professionnelle réalisée exclusivement pour TripAdvisorThe Oberoi Grand
The Deluxe Suite at The Oberoi Grand
Photo professionnelle réalisée exclusivement pour TripAdvisorThe Oberoi Grand
The Classic Suite at The Oberoi Grand
Premier Room
PrécédentSuivant
12345681
Dear Trip Advisor Member, Thank You for choosing to stay at The Oberoi Grand Kolkata recently. We appreciate the time you have taken out to write this review on Trip Advisor. Known as the “Grande Dame of Chowringhee”, The Oberoi Grand is an oasis in the middle of the bustling metropolitan city of Kolkata. The colonial architecture and Victorian style interiors make The Oberoi Grand a unique destination in itself and it is a preferred hotel of both leisure and business travellers, as it is located in the business district and within close proximity of all historic places of interest of Kolkata. I am concerned to note your feedback that you found the size of your room to be small. Our deluxe rooms are 370 square feet in size, we also have higher category of rooms such as Premier rooms and suites which vary from 400 to 900 square feet in size. We would certainly consider options during the next renovations whilst still keeping in view the heritage nature of our building. I have also noted your feedback about the bar being expensive, we would be reviewing the pricing again, however, I would like to assure you that it is in line with other establishments of the same repute. I sincerely hope you will again give us another opportunity to make amends and reaffirm your faith in The Oberoi Grand and look forward to your return visit. Thank You George Kuruvilla General Manager
0 vote
What spa service would you recommend?
Dear Guest, Thank you for your interest in The Oberoi Spa at The Oberoi Grand. The spa is exclusively for our resident guests. At The Oberoi Grand spa we offer: • Signature Indigenous rituals like Journey to India (3hrs Ayurveda massage), 2½ hour Tamarind Tranquility • Massage Therapies – Oberoi , Balinese, Thai massages (60/90 minutes) • Revitalizing Body Therapies – Tamarind Body Wrap, Tamarind Body Exfoliation (90 minutes, Classic Hungarian Body Wrap etc Besides these, we have other massages to choose from and you could visit The Oberoi Grand website to get more details. We remain at your disposal always and thank you for your valued patronage. Best wishes, Yours sincerely, Sumit Joshi General Manager
0 vote
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Dear Guest, Thank you for your most valued patronage and for choosing The Oberoi Grand as your preferred accommodation in the city. As per our child policy, two children below the age of 12 can stay in the same room at no additional charge. My team and I look forward to welcome you back and remain at your disposal always. Best regards, Yours sincerely, Sumit Joshi General Manager
2 votes
Dear Trip Advisor Member, First of all, thank you so much for choosing The Oberoi Grand amongst other hotels in the city. My team and I so look forward to welcome you to Kolkata and to The Oberoi Grand. In response to your query, please note that our Premier room bathrooms are furnished with a full-length enamel bathtub and sunken white enamel wash basin. The walls are adorned with hand painted Mughal design mirrors, natural toiletries specially blended for Oberoi Hotels, a hair dryer and variable pressure shower, thick cotton towels, soft cotton bathrobes and comfortable slippers. You may wish to visit the hotel website featuring our guest rooms, restaurants, facilities and amenities. I am pleased to confirm that we are holding a reservation for you and I would be happy to assist you further. We value your patronage and look forward to your stay with us later this year. Thank you. Best regards, Sumit Joshi General Manager
0 vote
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Do the luxury rooms have a balcony??
Dear Trip Advisor Member, Luxury rooms do not have a balcony. We have Premier rooms with balcony. Also our Classic Suites, Deluxe Suites and Luxury Suites have balconies. Thank you for your most valued patronage and we look forward to welcome you at The Oberoi Grand, Kolkata. Best wishes, Sumit Joshi General Manager
2 votes
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PrécédentSuivant
1234
"Vue sur piscine"
"impérativement chambre sur le jardin intérieur"
"Chambre à partir du 2éme étage avec vue sur piscine et balcon"
"je ne sais pas"
"Les chambres avec balcon sur la piscine sont spacieuses et calmes"
PrécédentSuivant
12
FOURCHETTE DE PRIX
142 $US - 244 $US (Selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
hotel the oberoi grand kolkata (calcutta)oberoi grand kolkataoberoi grand hotel kolkatathe oberoi grand hotel kolkata (calcutta)oberoi grand hoteloberoi grand kolkata
ADRESSE
IndeBengale occidentalKolkata DistrictCalcutta
NOMBRE DE CHAMBRES
209
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