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Amani Tiwi Beach Resort

Voyageur (1121)
Piscine et plage (328)
Chambre et suite (141)

Infos pratiques

Emplacement
Propreté
Service
Rapport qualité / prix
Équipements de l'établissement
Internet gratuit
Piscine
Centre de remise en forme/Salle de sport
Service en chambre
Parking gratuit
Bar/lounge
Restaurant
Spa
Accès personnes handicapés
Activités pour les enfants (Enfants/Pour les familles)
Babysitting
Centre d'affaires avec accès Internet
Concierge
Navette
Navette aéroport
Nettoyage à sec
Personnel multilingue
Piscine extérieure
Salle de réception
Salles de conférence
Salles de réunion
Service de blanchisserie
Wi-Fi public
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Équipements de la chambre
Climatisation
Réfrigérateur en chambre
Chambres avec accès mobilité réduite
Chambres familiales
Chambres non-fumeurs
Suites
Bon à savoir
STYLE D'HÔTEL
Complexe familial
Superbe vue
CATÉGORIE D'HÔTEL
1 026avis
1 156photos
50Q/R
17astuces pour la chambre
Note attribuée
  • 431
  • 312
  • 159
  • 72
  • 52
Période de l'année
Type de voyageur
Langue
  • Plus de langues
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  • français
Les photos idylliques de l'hôtel masquent de nombreux dysfonctionnements. Si on peut comprendre d'épisodiques pannes d'eau ou d'électricité, il est plus difficile d'accepter la vétusté de la piscine (joints rongés par la mousse), le manque de propreté de la plage publique
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Réponse de G M, Front Office Manager de Amani Tiwi Beach Resort
A répondu Il y a 5 jours
Dear Guest, Thank you for taking the time to send a review of your stay with us. We are concerned about the quality of your stay and would like to clarify specific aspects of your stay regarding issues you raised while staying with us. No. 1. On the issue of episodic water with electricity failures. The proximity from the Ocean to the Resort is very close and this causes the acidity of our water which is common in most hotel near the beach. As a Hotel we are already addressing this problem and we expect it to be a matter of past in a few months to come, the frequent electricity cut offs was a major problem with the Kenya Power & Lighting Company and as precaution measures the Hotel has fixed AVS stabilizer units in every block which controls high and low voltage in order to safeguard hotel and guests electronic equipment's. This is the reason why when power goes off and the generator picks, it will stay for about 3 minutes to stabilize then it shall be released to the rooms. No. 2. Pool joints gnawed by foam. This is not foam as you mentioned, its the body lotion which our guests do apply and when they enter the pool after some time it floats on top of the pool and wind blows it to the end leaving a line which our pool attendant's always cleans and make sure its removed from the surface. No. 3. Lack of cleanness in the public beach. As to other Resorts we do experience see weeds during some periods of the year which is a common and natural phenomena and we always do create a passage for our guests to access the sea if the heaps are big. No. 4. Rudeness of some staff. The General Manager has personally taken note of your feedback regarding the issue of staff rudeness. It has been shared with the entire team members who assured that it was an unfortunate, one-off, occurrence and displinery measures are being taken towards such attitudes. We are always looking to improve and your feedback will help. Diani Beach has been voted; Best Beach Destination In Africa, for the last 4 yours. Amani Tiwi Beach shares in this recognition, while acknowledging that some parts of Diani may be better than others. We hope that your frequent visits to the Diani will continue and that you carry good memories of the destination with you. I take this opportunity to wish you a great 2019. With my best regards, Thomas Front Office Manager.
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L'hôtel est spacieux, bien placé, accès direct à la plage, avec une grande piscine…. Mais tout cela est mitigé par la vestusté du lieux car pas entretenu. Dommage, les chambres sont spacieuses avec la climatisation mais le mobilier daét et la salle de bain pas entretenue comme
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Réponse de G M, Front Office Manager de Amani Tiwi Beach Resort
A répondu il y a 2 semaines
Dear Guest, Thank you for sharing a review of your recent stay with us. I must admit that some of this feedback is objective , this makes us in the Management Team sit up and remind ourselves that while we do make the effort to do a lot well, there is still plenty of room for improvement and we cannot dare, rest on our laurels. It has been around 8 years since opening, and our standard room bathrooms do need a fresh look. We are already in a process of refurbishing them block by block and this takes us from good to best. We do appreciate your compliments about our swimming pool, it is still great (I dare say, the best at the coast ). As with every coastal hotel, a lot of care is required to maintain and keep the structure looking 'fresh'. This is an on-going process for us. I am sure you noticed a lot of paint work, both interior and exterior, during your stay. In addition, we have a team that constantly carries out preventative maintenance work on equipment and gardeners who keep the gardens looking pristine. If there are parts of the hotel that we have not touched-up yet, we will definitely get to them. We intend to address the issues you have mentioned, and more. We also do wish to clarify the issue you mentioned about the guest who was visited when they were asleep. We had experienced a technical hitch with our Laundry and a hand towel had not been delivered in their room 4202 which made the room attendant go to the room at around 20.24 hrs, knocked the door several times but nobody was responding, in fact the room attendant thought that the guests were either having dinner or at the bar after knocking the door for a long time so he had no option but to open the door un luckily the guests were inside and he had to return with the supervisor and apologise to the guests. You have spoken and we have heard. We do invite you for a next visit and will welcome you personally with a large pineapple cocktail drink, right after we catch the funny monkey that's been stealing our guest's fruits. Thank you for the feedback and we do appreciate you. With my best regards, Thomas Front Office Manager.
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Tout est fait pour se reposer après les multiples jours de safari. Cet hôtel est confortable, le personnel est agréable, la plage de sable blanc et ses palmiers super. N'oubliez pas des chaussures pour aller vous baigner dans cette eau tropicale. Superbe finish avant le retour.
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Réponse de G M, Front Office Manager de Amani Tiwi Beach Resort
A répondu il y a 3 semaines
Dear Guest, Thank you for sharing your experience at Amani Tiwi Beach Resort with other TripAdvisor readers. We are delighted to know that you had enjoyed your stay with us and were pleased with our facilities and services offered by the Team members. We thank you again for staying at the Amani Tiwi Beach Resort , Diani and praising our offerings. The entire team looks forward to welcoming you for another memorable experience in the not so distant future. Warm regards, Thomas Front Office Manager
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Nous avons fini notre circuit touristique par cet hôtel C'est le club de vacances pour touristes fatigués !!! Mais l'océan indien et ses 32°C environ et sa plage au sable blanc vous accueille les bras ouverts. Allez y pour vous reposer avant de revenir chez vous !!
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Réponse de G M, Front Office Manager de Amani Tiwi Beach Resort
A répondu il y a 3 semaines
Dear Guest, Thank you very much for taking time to share a review of your stay at Amani Tiwi Beach Resort. I am pleased to note that you were satisfied with every aspect of your stay; service, meals and rooms. The Team would like to take this opportunity to wish you a great year and look forward t your next visit. Regards, Thomas Front Office Manager
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Grand complexe centré sur une piscine de 300m de long et accès à une plage proche de la barrière corallienne. Chambre correcte. Restauration correcte. Animation sympa Piscine pas nickel Pas la plus belle plage du coin, prévoir sandales à cause des rochers et marmites.
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Réponse de G M, Front Office Manager de Amani Tiwi Beach Resort
A répondu le 12 févr. 2019
Dear Guest, Greetings from Amani Tiwi Beach Resort, Diani. I would like to extend our gratitude for the short review post on your recent stay at the resort. At Amani we always strive to improve your guest experience and do so by continuous upgrades of our hotel facilities and services, which take us from good to best on our quest to satisfy our guests. We thank you again for staying at the Amani Tiwi Beach Resort, Diani. Warm regards, Thomas Front Office Manager.
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Catégories d'album
Toutes les photosVoyageurPiscine et plageChambre et suiteSalle à mangerAires de jeux et espaces familiaux
Photo fournie par la DirectionAmani Tiwi Beach Resort
Amani Deluxe Room
PrécédentSuivant
12345629
Bonjour, Vous pouvez aussi vous adresser à Oranje Safari, ils sont situés à Diani Beach, en face du Diani Reef hôtel. Ils ont des safaris guidés en anglais, néerlandais et français. J'ai fait plusieurs safaris avec eux et le service est impeccable et les guides supers ! En ce qui concerne le prix, tout dépend des parcs choisis et forcément du transport : en jeep ou en avion. Personnellement, j'ai entendu trop de désillusions et de mauvaises conditions concernant les safaris réservés auprès des beach boys, je passe donc par une agence
0 vote
Afficher toutes les réponses
Il y en a dans l hôtel 😉
1 vote
Muchos monos!! Están en los jardines del hotel, en la piscina...hay que tener cuidado de que no te roben las cosas mientras te bañas en la piscina.
1 vote
PrécédentSuivant
12345610
"nous etions dans le block 7 et s'etait très bien"
"block 3-4 plus calme"
"demander les chambres du rez de chaussé ou du 1er étage du bâtiment 7"
"les chambres des blocs 2,3,4... sont les plus calmes et la piscine de ce côté de l'hôtel convient particulièrement aux enfants"
"Pour disposer d'une chambre calme demander à être au fond du bâtiment . L'avant est à côté du pôle d'animation"
PrécédentSuivant
1234
FOURCHETTE DE PRIX
90 $US - 111 $US (Selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
tiwi beach resortamani tiwi beach hotel ukundaamani tiwi beach hotel ukundatiwi beach hotel
ANCIENNEMENT
Tiwi Beach Resort
ADRESSE
KenyaProvince de la côteUkunda
NOMBRE DE CHAMBRES
209
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