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Diamond Jack's - Bossier City

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Chambres
23 déc.24 déc.
|
1 chambre, 2 adultes, 0 enfants
Chambre standard
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Infos pratiques
Emplacement
Propreté
Service
Rapport qualité / prix
Équipements de l'établissement
Restaurant
Piscine
Parking gratuit
Centre de remise en forme/Salle de sport
Bar/lounge
Internet gratuit
Accès personnes handicapés
Casino et jeux d'argent
Salles de réunion
Jacuzzi
Salle de réception
Salles de conférence
Centre d'affaires avec accès Internet
Hôtel non-fumeur
Piscine extérieure
Plus
Équipements de la chambre
Suites
Chambres non-fumeurs
Bon à savoir
STYLE D'HÔTEL
Intermédiaire
CATÉGORIE D'HÔTEL
Emplacement
Plein écran
64Assez accessible à pied
Note : 64 sur 100
31restaurants à 0,5 km
8attractions à 0,5 km
Avis et plus
Contrôle des avis
681avis
164photos
9Q/R
0astuce pour la chambre
Note attribuée
  • 83
  • 118
  • 135
  • 136
  • 209
Période de l'année
Type de voyageur
Langue
  • Filtrer
  • français
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Ces avis sont traduits automatiquement depuis l'anglais. Afficher les traductions automatiques ?
J'ai trouvé cela très chouette ville d'! Nous cherchions un endroit à mi-chemin entre Dallas et de la Nouvelle-Orléans et c'est arrivé! Très bon prix (en particulier dans la semaine) et super chambres avec bains à remous et plus grandes salles de bains. Assez décevant que le com
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Avis recueilli en partenariat avec cet hôtel
A répondu le 7 août 2017
What a wonderful review to read; thank you! It's fantastic to hear of your good experiences at our property and also know there were some areas we could improve upon. Thank you for taking the time to share your experience. We appreciate you and your business. Mike Howard VP/GM
Plus
Quand je suis arrivé, ils n'étaient pas capable de faire la clé de ma chambre. Ils ont dû attendre le ménage dans la salle. Les chambres avaient l'air d'avoir été rénovées. Aucun cendrier dans une chambre non-fumeurs. Il n'y a pas de circulation ou salle de chaises dans le salon.
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Avis recueilli en partenariat avec cet hôtel
A répondu le 7 août 2017
I am deeply troubled and truly sorry to hear of all the issues you encountered during your stay. There is no excuse; we definitely dropped the ball. Please accept my sincerest apologies and know we can do better than this. I would like for my Hotel Manager to further investigate these concerns so they be properly addressed. Would you please contact her at 318.678.7628. I appreciate you bringing these issues to my attention. Mike Howard VP/GM
Plus
La chambre était d'une bonne taille et propres. Je n'ai rien à redire. Mais il n'y avait pratiquement pas de salariés. Ce qui a eu l'air de s'en elle-même. Pas de voiturier ou pour vous aider à porter vos bagages. Il n'y avait personne qui travaillait au bar de la piscine et un g
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Avis recueilli en partenariat avec cet hôtel
A répondu le 4 août 2017
Thank you for choosing to be our guest. I truly appreciate the pertinent feedback provided in your review. We hope you will visit again. Mike Howard VP/General Manager
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J'ai trouvé que c'était un bon endroit où séjourner et nous descendons toujours ici lorsque je voyage ici. Il y a une télévision dans la salle de bain, donc on peut voir tout en prenant un bain relaxant et jeux d'argent. J'apprécie toujours mon séjour dans cet hôtel et je vais co
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Avis recueilli en partenariat avec cet hôtel
A répondu le 4 août 2017
Thank you so much for choosing to be our guest and taking the time to share your experiences. I am happy to hear how much you enjoy DiamondJacks. We truly value you and your business! Come back and visit again. Mike Howard VP/GM
Plus
La chambre était censée être (2) très grand lit avec une baignoire jacuzzi et avons vu que nous étions en voiture en retard par booking.com. A notre arrivée, on nous a dit que toutes les très grands lits étaient prises et qu'il grand lit non fumeur : les chambres sont uniquement
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Avis recueilli en partenariat avec cet hôtel
A répondu le 3 août 2017
Thank you for being our guest. While we do our best to accommodate room preferences unfortunately, that is not always possible. However, there is no excuse for not being checked into a clean & comfortable room. I am locating your reservation to inspect the room you stayed in. I appreciate you taking the time to bring this to my attention. Mike Howard VP/GM
Plus
Précédent
Catégories d'album
Toutes les photosVoyageurChambre et suitePiscine et plage
Vintage 1990's tube, not even a large one, shameful!
Jacuzzi Tub with parital etch of old Isle of Capri Parrot showing on mirror. Had to get a styro bait bucket to keep some canned drinks cold during stay, no fridges here!
Bedroom
Bedroom
Précédent
1234569
Does the casino have Let It Ride tables?
Sorry I am not sure as I play slots They do have table games though
0 vote
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We would like the hotel manager Mike Howard to know how disappointed our stay was on March 15th and 16th 2017 in room 632. We can't find his email and would like to get it. We had not stayed in your facility for years because of the bad experience last time. This time our toilet was leaking wetting the bathroom floor. When we came in the next day toilet still leaking with wet bathroom floor. The trash was not emptied, the towels and washcloths were not replaced along with the floor mat. We tried to reach housekeeping to no avail when a gentleman came on the phone and asked what we needed and told him of our situation. Within an hour he sent up maintenance and fresh towels and washcloths and floor mat. Wish i knew who he was to thank him. I would like to get the managers email to let him know. We have no plans to stay there again. Thanks Sincerely Karen Bordelon
never stayed the night there. Sorry can't help you
0 vote
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Is the spa a day spa with a salon. Do you need an appointment. What are the days and hours of operation?
I am not sure but you can call and ask 1 866 552 9629 I think that number is toll free
0 vote
Is this hotel as dirty and devastatingly nasty as so MANY are stating?
Yes, read my review. I attached pictures of it with my review. It is really too bad but I am sure they are doing zero repairs and fixes. I would never stay there, again. It is obvious that housekeeping does not care anymore because the room are nasty. Maybe their hands are tied and they can only improve on what management says. Don't be fooled by the good prices.
1 vote
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I have read reviews that are over a year old talking about 'how nasty' the rooms are. What's the update?
Yes -- they are old and outdated. We were there at the beginning of the year. In our room there was an old CRT TV and the furniture was pretty beat up. The lady at the front desk told us that they would be remodeling soon, but I do not know if that has happened yet. I recommend calling first and maybe staying somewhere else. I will at least say the staff is very friendly and the buffet was pretty good.
1 vote
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Précédent
12
PrécédentSuivant
11
FOURCHETTE DE PRIX
55 $US - 142 $US (Selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
diamondjacks hotel bossier cityisle capri hotel casino bossier city ladiamondjacks bossier cityisle capri bossier la
ADRESSE
États-UnisLouisianeBossier City
NOMBRE DE CHAMBRES
497
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