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ADK Trail Inn

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Chambres
30 déc.31 déc.
|
1 chambre, 2 adultes, 0 enfants
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Infos pratiques
Emplacement
Propreté
Service
Rapport qualité / prix
Attestation d'Excellence
Équipements de l'établissement
Animaux domestiques autorisés (Chien/Animaux de compagnie)
Parking gratuit
Internet haut débit gratuit (Wi-Fi)
Petit déjeuner inclus
Hôtel non-fumeur
Équipements de la chambre
Chambres non-fumeurs
Chambres familiales
Micro-ondes
Réfrigérateur en chambre
Bon à savoir
STYLE D'HÔTEL
Hidden Gems
CATÉGORIE D'HÔTEL
Emplacement
Plein écran
Accès
Aéroport d'Adirondack34 Km
Aéroport international de Plattsburgh47 Km
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158avis
52photos
0Q/R
1astuce pour la chambre
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Nous avons séjourné en juin 2017 avec nos deux enfants (12 mois et 3 ans). La chambre était assez grande pour mettre un lit de bébé. Le motel est très bien situé ! Nous avons même eu le loisir de faire un feu et de se promener au bord de l'eau. Le petit déjeuner est fantastique !
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Mon conjoint et moi avons séjourné au ADK Trail Inn deux nuits au mois d'aôut comme point de départ pour faire de la randonnée dans la région. Nous avions loué une unité avec cuisinette (Wilderness). Tout était parfait. La cuisinette est suffisamment équipée pour se faire des
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Un superbe weekend passé dans la région de Upper Jay pour faire de la randonnée. Nous avons reçu un service A1, des conseils judicieux pour les restaurants, de bons petits déjeuners, des indications claires et précises pour se rendre aux randonnées, des gens toujours disponible e
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+5
J'ai séjourné dans de nombreux hôtels à Lake Placid et ne s'est même pas plaint. Je n'étais pas satisfait de la piste ADK Inn de Keene. J'ai lu tous les commentaires qui étaient bonnes mais peut-être que c'est tout à fait une dégustation. Tout ce que vous voulez à l'endroit de l'
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Réponse de WayneandAmyStoner, Owner de ADK Trail Inn
A répondu le 4 août 2017
Whew ... I'm going to need another cup of coffee after reading this one! While we would love every guest to feel they had a 5-star experience, the reality is that we are not a match for everyone. We know you "chose" our inn because you were wedding guests of a bride and groom who booked us so that all of their family and friends could spend time together While we are clearly not your cup of tea, we hope you enjoyed the greater purpose of the weekend. The ADK Trail Inn was built in the 40's so it does resemble the unique roadside inns from that era. However, it is far from scary! The main inn is freshly painted, the grounds are well-maintained and beautifully landscaped. (Did you notice the gorgeous hydrangeas bursting into bloom by the inn?) Everyone who books with us receives a detailed confirmation email because we know that we are not for everyone and we want our guests to be happy! If you had read that email, you would have been aware of key things like our easy self-check in policy (in order to keep our rates low, we do not staff the office 24/7), our not-as-fast-as-in-the-city wifi (this is a wilderness setting!) and the fact that we don't have TV's in our rooms (because if we did, people would be complaining about hearing them when they are trying to sleep before an early hike). We even offer a free 24 hour cancellation for guests who feel we are too "rustic for their liking." Our Daybreak and Alpine Trail rooms are two of our most popular and well-loved rooms. Both have been upgraded with new carpet, new showers and new queen beds. I'm not sure what you thought was dinghy or out-dated. We really can't do anything about the size of the bathrooms without knocking out walls - but we take pride in keeping them sparklingly clean! Our AC units are brand-new this summer and are a welcome addition that most guests are celebrating! (And they were certainly not cheap!) The boil water advisory (which is now lifted!) was a routine procedure while obtaining licensing through the Department of Health - even though our water tested perfectly every month! Unfortunately, this is a very expensive and extensive project so it took a few months (the ground was frozen for the first few months), a few engineers and about $7,000! You forgot to mention that during this time, we offered FREE bottled drinking water to all of our guests. I'm not sure why your friends didn't receive towels. The day of the wedding, many guests were still in their rooms during the "room service" time. Our cleaners knocked on doors and asked if anyone needed anything. Perhaps your friend had their "No Room Care Needed" sign hanging out. I can assure you that we are diligent about making sure our rooms are serviced if the guests desire! As for the other concerns you mention, the last thing I want to do is sound like I'm making excuses. I do appreciate your words and we will certainly address the issues that are fixable. Some of them (like spiderwebs) are addressed on a daily basis, but this is the Adirondacks and our spiders are busy fellows! And thank you for finding that the inside lid of the trash can in the dining room needs a good scrubbing - that will happen today! Our game room is a little tired .. it's on the "to do" list, but we felt that putting our $$ toward the water project and outfitting 10 rooms with AC was a better investment for this summer. I guess what I would say to anyone who has taken the time to read this far is ... first, thank you for listening! And secondly ... we know that we are a work in progress and we are VERY open about that. As a small, family--owned inn, we don't have the budget or staff to compete with large chain-style hotels, but I can promise you that you won't find innkeepers or staff anywhere who work harder or love their guests more than we do. The moral of the story here is: 1) always read the information sent by a property. 2) If you feel an inn is not a match, then please cancel your reservation for everyone's sake! 3) If you're unhappy during a stay, please take the time to talk with the staff or owners (our direct cell phone number is posted everywhere) so we have the opportunity to make your stay more enjoyable.
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Ma famille et moi avons pris quelques jours de voyage, en 1 Ausable Chasm, d'une montagne Whiteface. C'était le parfait endroit pour se détendre entre deux sorties. Nous avons séjourné dans la forêt. Très paisible, avec la rivière à l'arrière. L'hôtesse a commencé un feu et deux
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Réponse de WayneandAmyStoner, Owner de ADK Trail Inn
A répondu le 4 août 2017
"Camping without the tents .." Love it! Our inn does have that homey, "under the stars" feeling that makes you want to eat a "S'more" or two at the end of a long day of fun! You're right, our location is great for day trips - there is so much to do in every direction! Thank you for taking the time to review us. We're so glad you found us and we hope you'll return again soon!
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Précédent
Catégories d'album
Toutes les photosVoyageurChambre et suiteSalle à manger
Photo fournie par la DirectionADK Trail Inn
Our Queen Efficiency
Photo fournie par la DirectionADK Trail Inn
The River Bend room with two double beds, private bath and kitchenette
Précédent
"Nous étions 4 personnes, et nous avons pris la chambre Riverside. S'était parfait pour dormir, et nous avons passé le reste du temps dans la salle de loisir, repos."
FOURCHETTE DE PRIX
119 $US - 145 $US (Selon les tarifs moyens d'une chambre standard)
ANCIENNEMENT
Ark Trail Inn
ADRESSE
États-UnisÉtat de New YorkUpper Jay
NOMBRE DE CHAMBRES
5
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