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Porth Avallen Hotel

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Chambres
23 déc.24 déc.
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1 chambre, 2 adultes, 0 enfants
Chambre standard
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Infos pratiques
Emplacement
Propreté
Service
Rapport qualité / prix
Équipements de l'établissement
Parking gratuit
Restaurant
Bar/lounge
Wi-Fi public
Petit déjeuner disponible
Service d'étage
Accès personnes handicapés
Internet haut débit gratuit (Wi-Fi)
Nettoyage à sec
Salles de réunion
Service de blanchisserie
Salle de réception
Personnel multilingue
Salles de conférence
Hôtel non-fumeur
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Équipements de la chambre
Chambres non-fumeurs
Suites
Chambres familiales
Réfrigérateur en chambre
Bon à savoir
STYLE D'HÔTEL
Superbe vue
Affaires
CATÉGORIE D'HÔTEL
Emplacement
Plein écran
57Assez accessible à pied
Note : 57 sur 100
28restaurants à 0,5 km
10attractions à 0,5 km
Avis et plus
Contrôle des avis
318avis
112photos
1Q/R
0astuce pour la chambre
Note attribuée
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C'est par hasard que nous sommes arrivés dans cet hotel " vieux genre " extremement bien situé; la vue est large et magnifique sur la baie et la mer bleue, le jardin est attrayant et bien entretenu " a l'anglaise "
Nous avons ete accueillis avec professionnalisme et amabilité, no
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Ces avis sont traduits automatiquement depuis l'anglais. Afficher les traductions automatiques ?
Mon prochain séjour là pour nous à notre arrivée à la Usia Avallen. Nous avons fait un bon séjour et un excellent petit déjeuner. Nous avions une chambre avec vue sur la mer qui était vraiment à la hauteur de son nom avec vue magnifique sur la baie. Le personnel est toujours accu
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Réponse de PorthAvallen, Front Office Manager de Porth Avallen Hotel
A répondu le 21 juil. 2017
Thank you for your lovely review. I am very pleased to read that you enjoyed your stay. We hope to see you again soon. Best Wishes from all of us.
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Les suites de cet hôtel offre la vue la plus magnifique qui soit sur la baie de sa terrasse. Très jolie chambre, bon petit déjeuner et personnel serviable. On est tout près à pied de Charleston le long de la côte où il y a un bon choix de restaurants et de pubs.
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Réponse de PorthAvallen, Front Office Manager de Porth Avallen Hotel
A répondu le 21 juil. 2017
Thank you for your kind review. I am glad that you enjoyed the Avallen Suite and made the most of the private balcony. I am grateful for your feedback, it is good of you to take the time to give such a positive review. I do hope that you will come back again soon. Kind regards from everyone here at The Porth Avallen.
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Nous sommes juste de retour de notre séjour dans cet hôtel. Le propriétaire, George est un esprit pleine d'informations locales et nous a donné d'excellents tuyaux sur différents aspects de notre voyage. Le reste de leur personnel est sympathique et serviable.
Nous avons trouvé l
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Réponse de PorthAvallen, Front Office Manager de Porth Avallen Hotel
A répondu le 21 juil. 2017
Thank you for your review. I have noted your comments about the room and its decor. There are refurbishment works planned which will hopefully be completed by next summer and will give the rooms a fresh new look and feel. I hope you will come back and see us. Kind Regards,
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Mes deux amis et moi avons passé trois nuits dans cet hôtel, c'est la plus belle vue sur la baie. Son emplacement est idéal pour visiter les sites touristiques tels que le parc Eden Project. Nous l'avons recommandé à nos amis pour son ambiance créée par le personnel qui était trè
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Réponse de PorthAvallen, Front Office Manager de Porth Avallen Hotel
A répondu le 9 juil. 2017
Thank you for your kind review. I am thrilled to read that you enjoyed our food so much and will certainly pass on your comments to our chef. Thank you also for such a glowing review of our staff. We have a small team here at The Porth Avallen, each member tries their hardest to ensure guests are relaxed and have an enjoyable stay. It is good to know when we are getting it right! I am delighted that you found your rooms to be clean and comfortable and that you will recommend us to your friends! I very much hope to be able to welcome you again someday in the not too distant future. Best wishes from all of the team. Heather, Reception
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Catégories d'album
Toutes les photosVoyageurChambre et suiteSalle à mangerPiscine et plageCentre d'affaires et salles de réception
St.Austell bay taken from our bedroom.
Photo fournie par la DirectionPorth Avallen Hotel
View from the Avallen Suite
Really disgusting bath plug
Broken shower fittings
Mould on the ceiling
Précédent
Interested in reading your reviews. We booked in for 3 night's stay in June to celebrate our 48th wedding anniversary. On the third night I was woken at midnight and again at 6am by very loud fan noise appearing to emanate from just outside our room. There was no one to whom we were able to complain but at 6:15 a couple of the hotel workers arrived and heard the noise. I tried to complain on checking out but the owner/manager was too busy to see me and told his staff to get me to email my complaint. Needless to say my email and follow up recorded delivery letter were totally ignored. I am sending a final letter today and expect to be starting proceedings in the Small Claims Court in 2 weeks time citing "accomodation not fit for purpose" and "Loss of enjoyment of life". Do you think this is the appropriate action for me to take?
I was not expecting a reply but to my final letter but George phoned me when he received it.He said my initial complaint was lost due to a computer problem in July and a manager leaving. He immediately settled my claim and reimbursed me for the final night's accommodation as requested and so I have been pleasantly surprised.
2 votes
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FOURCHETTE DE PRIX
83 $US - 195 $US (Selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
porth avallen st austellhotel porth avallen
ADRESSE
Royaume-UniAngleterreSt Austell
NOMBRE DE CHAMBRES
27
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