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Hampton Inn Sevierville

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Voyageur (43)
Chambre et suite (44)
Salle à manger (7)
Attestation d'Excellence

Infos pratiques

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Attestation d'Excellence
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Piscine
Parking gratuit
Internet haut débit gratuit (Wi-Fi)
Centre de remise en forme/Salle de sport
Petit déjeuner inclus
Accès personnes handicapés
Centre d'affaires avec accès Internet
Hôtel non-fumeurs
Laverie automatique
Piscine chauffée
Piscine intérieure
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Climatisation
Micro-ondes
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Chambres non-fumeurs
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Bon à savoir
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Offre Spéciale:Forfait
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Emplacement

Plein écran
65Assez accessible à pied
Note : 65 sur 100
19restaurants à 1 km
3attractions à 1 km
728avis
89photos
3Q/R
0astuce pour la chambre

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On s'attend à un certain niveau des choses avec Hampton Inns. Mais l'emplacement était encore mieux que ce que les deux ! Pour commencer, le personnel était extrêmement serviable et sympathique. La chambre était d'une propreté impeccable, et les petites attentions personnalisées
Plus
Vous vous sentirez comme à la maison et dormir saine et sauve. Je descends ici chaque année. Bien situé et est accessible par la route. Les chambres sont très propres. J'ai l'intention d'y passer deux ou trois jours encore en automne. Nous avons l'intention de visiter les
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Avis recueilli en partenariat avec Hampton
Presque tout était super. Pas grand chose à redire. Le personnel, la propreté et l'apparence d'une manière générale était bien au-dessus de la moyenne. Je conseille à quiconque qui aurait besoin d'un séjour à proximité d'un hôtel Hilton.
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Avis recueilli en partenariat avec Hampton
L'hôtel était très propre et personnel d'accueil très chaleureux. Le petit-déjeuner dame n'était de mauvaise humeur et était très désagréable. Le petit déjeuner était ordinaire sans le petit déjeuner, il n'y a rien de particulier à vanter. J'ai bien l'intention de revenir ici.
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Avis recueilli en partenariat avec Hampton
C'est un hôtel très propre et offrait un merveilleux petit déjeuner chaque matin. Le personnel était très sympathique et accueillant. Si vous visitez la région Sevierville, c'est un merveilleux hôtel. Nous sommes allés faire du shopping à Pigeon Forge et de Gatlinburg, - la
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Avis recueilli en partenariat avec Hampton
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No question--just a comment---we feel as you do Jaredsiu--this place is BAD!!!! When we wrote a review--the manager lied about our stay--she came back on our review and LIED!!! She said we caused a scene when checking out--NO we did not (we ate breakfast that day and went back up stairs got our luggage put it in the car, went to the front desk, the young lady who checked us out--the very minute we mentioned all the problems during our stay--she began her defense by saying we would be on a black list if we used the 100% guarantee and said she could give us one nights compensation which we agreed to and left--no scene occurred) ---she said we tore the sheets with a back board we used between the mattress & springs--NO we did not (we are always very careful when putting the board under the mattress & removing it)--she said we came to the desk and complained about several issues during our stay--NO we did not!!! All you have to do is push them on the 100% guarantee at this hotel--they get on the defense and tell lies!!!!! We tried to call the manager--she hung up on us and said she was busy because at check in time she was alone--that is poor management--you always have back up at a busy time!!! They have many people fooled at this place---even the hotel chain folks and trip advisor. We will not stop pushing the way we were treated nor lied about. We have asked for an apology but she is too low of a person to admit she lied!!! If we had not stayed at this hotel before and treated wonderfully and had a clean room it would be different---but the last 2 times this manager was there--so the hotel went down hill and this manager is the reason!!!!
Dear Wayne H, I am truly sorry to hear you had a bad experience at this hotel a year ago. I have recently taken over as the new GM and would like to extend an olive branch to regain your good faith in us. The Hampton Inn Sevierville has been newly renovated to the Forever Young look and as evidenced from our recent surveys, we have turned it around and are doing our best to ensure all our guests have a pleasant and outstanding stay with us. As a Hampton, we come with a 100% satisfaction guarantee, so I hope you will give us another chance to redeem ourselves. Sincerely, GM, Hampton Inn Sevierville
2 votes
Do you have an outside pool?
Dear Gibbstown, As previously answered, we do not have an outdoor pool, but we have a nice, newly renovated indoor heated pool that is protected from the noise, dust and public view associated with outdoor pools, which is a great advantage at a busy tourist location like ours. Our guests love our pool, so I hope you will give us a try. Sincerely, GM, Hampton Inn Sevierville
0 vote
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Tim--this is not a question--this is a fact about our stay there---We will never stay at this Hampton again. We had a very bad experience too. When I wrote a review the manager came back on the review and told a bunch of lies. None of the things she said on the review titled Gone Down Hill are true. I called her and tried to talk with her over the phone and she would not talk with me and even hung up on me. Our room was dirty (carpet had crumbs from former guest, bathroom tub had not been cleaned--mold was on tile grout) also when we took the duvet off the bed there was a full size top sheet instead of a king sheet on the bed the 1st night. She says we complained to her at the desk several times---this did not happen---also she says we yelled at the desk clerk when we left---this did not happen. We do not know if they had us mixed up with other guests or not---but what she put on her comment did not happen. She said that a back board we use for my wife's back under the mattress tore a hole in their sheet---NO!! we carefully put this board under the mattress--it never touches the sheets--and when we remove the board we are just as careful---the house keeping staff might have torn the sheet---but we did not. She also said we put our Do Not Disturb sign up for a whole day---NO that did not happen---we were and always are very careful to remove the sign so we can get clean sheets and towels. We left notes--and these were NICE notes to housekeeping asking for clean sheets and towels---we got them to change the sheets every day and we had fresh towels every day. I am sorry they had to WORK by changing the sheets---they certainly do NOT clean the rooms like the rooms use to be cleaned. We have stayed at this hotel many times---but the last couple or so times we noticed it was not up to par. I do not know when the present manager started at this hotel---but I bet I can give a close guess and get it right!!!! Done with rant!!!
I too got no where with the manager. I feel that we will no longer stay at this establishment. When the manager is on the defense from the start there is something wrong with the system or the manager.
1 vote
FOURCHETTE DE PRIX
99 $US - 225 $US (Selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
hampton inn sevierville hotel seviervillesevierville hampton inn
ADRESSE
États-UnisTennesseeSevierville
NOMBRE DE CHAMBRES
68
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