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Bel Air Resort and Spa

Voyageur (249)
Piscine et plage (31)
Chambre et suite (26)
Attestation d'Excellence

Infos pratiques

Emplacement
Propreté
Service
Rapport qualité / prix
Attestation d'Excellence
Équipements de l'établissement
Piscine
Service en chambre
Restaurant
Bar/lounge
Spa
Internet haut débit gratuit (Wi-Fi)
Petit déjeuner inclus
Accès personnes handicapés
Concierge
Piscine extérieure
Service de blanchisserie
Wi-Fi public
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Équipements de la chambre
Climatisation
Minibar
Réfrigérateur en chambre
Chambres avec accès mobilité réduite
Chambres familiales
Chambres fumeurs
Chambres non-fumeurs
Suites
Bon à savoir
STYLE D'HÔTEL
Complexe familial
Affaires
CATÉGORIE D'HÔTEL

Emplacement

Plein écran
Contacts
Jl. Raya, Gili Indah Village, West Nusa Tenggara 83352 Indonésie
Nom et adresse dans la langue du pays
Accès
Lombok Intl Airport49 km
Voir tous les hôtels à proximité
393avis
265photos
21Q/R
1astuce pour la chambre
Note attribuée
  • 202
  • 103
  • 49
  • 20
  • 19
Période de l'année
Type de voyageur
Langue
  • Plus de langues
  • Filtrer
  • français
J'ai passé un très bon séjour dans cet hôtel malgré les travaux. Le personnel est adorable et fait tout pour que le séjour se passe au mieux. La chambre était propre et bien équipée. Le seul bémol: le wifi était très mauvais dans la chambre.
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Réponse de Buchari16, General Manager de Bel Air Resort and Spa
A répondu le 14 août 2018
Dear Guest, Warmest greetings from Bel Air Resort & Spa, We thank you very much for experiencing our hospitality and happy to learn that you enjoyed with our services, facilities, ambiance as well as the surroundings that accomplish your holiday time with us. We do deeply apologized for the inconvenience of the bad internet connection when you were stay with us is bad weather and at the same time our internet provider had problem at the time, Please be informed when you read this response our internet connection is up graded so we don't have any more problem , however we thank you very much for your comment for our attention, Once again, Thank you very much for your attention and I hope to have you here again with us at some other time, we remain. With hospitality regards, General Manager.
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Personnel aimable , prestations très satisfaisantes p’tit déjeuner corrects rien à dire ,situation idéale sur la plage avec accès direct, transats a disposition, restauration possible sur la plage ! Bonne expérience
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Réponse de Buchari16, General Manager de Bel Air Resort and Spa
A répondu le 21 juil. 2018
Dear Guest, Warmest greeting from Bel Air Resort & Spa, We are very please to read that you appreciated the friendliness and assistance of our staff and enjoy your visit in our resort. it is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday. We all looking forward to welcoming you again on your next visit to Gili ir. With hospitality regards, General Manager
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Nous sommes allés au bel air pour profiter des transats, boire un café et manger. Très jolie vue et service impeccable. En ce qui concerne la nourriture, des portions médiocres ( mon copain a commandé des nachos, il y avait exactement 7 chips dans l’assiette.). Et revoir la
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Réponse de Buchari16, General Manager de Bel Air Resort and Spa
A répondu le 19 juin 2018
Dear Guest, Warmest greeting from Bel Air resort & Spa On behalf of new Management and Team we thank you very much for your visit Bel air restaurant, In this occasion we also thank you for bringing to our attention to the problem you have encountered during your visited,Please be accept our sincere apologies for the unacceptable food portion provided during your dine, if you able to informed us during you face the problem may be we wan do something for you, how ever by at the time you read this response follow it up straight away it will be not happened again in the future. Please be informed that Bel Air resort in proceeding to improve food and beverage services in to the Up Level, and we hope that past experience will not alter your confident in Bel Air Resort and Spa and that you will give us the opportunity of welcoming you again. Once again,thank you very much for your comment, With hospitality regards, General Manager.
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Le + : le personnel, l'accueil, la proximité avec la plage, la nourriture, piscine propre Le - : la chambre !! La salle de bains dégageait une odeur désagréable, la propreté pas toujours au rdv, et la clim faisait beaucoup de bruit (on se croyait au sein d'une tempête
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Réponse de Buchari16, General Manager de Bel Air Resort and Spa
A répondu le 8 mai 2018
Dear Guest, Warmest greetings from Bel Air Resort & Spa, We thank you very much for experiencing our hospitality and happy to learn that you enjoyed with our services, facilities, ambiance as well as the surroundings that accomplish your holiday time with us. We do deeply apologized for the inconvenience of the room cleanliness, Please be informed as we are in the tropical island that we do insect anticipatory in handling gecko and earthworms, however we thank you very much for your comment for our attention, Once again, Thank you very much for your attention and I hope to have you here again with us at some other time, we remain. With hospitality regards, General Manager
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J ai choisi cette hôtel car j' ai été bien accueilli. Alors, que les autres hôtels de l île ce n étais pas le cas ! Quand vous êtes une femme qui voyage seul (black au cheveux courts et que vous ne faites pas votre âge) et que vous êtes fatigués et venez de faire un long trajet.
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Réponse de Buchari16, General Manager de Bel Air Resort and Spa
A répondu le 29 déc. 2017
Dear Guest, Warmest greeting from Gili Air and Merry Christmas and Happy new Years ,..... Thank you very much for taking the time to leave us some feedback regarding your recent stay. I am very pleased to hear that your experience was a pleasant one with BEL Air Resort & Spa. We are constantly striving to always improve our services and facilities and it is encouraging to hear when our guests enjoy them. I will be very happy to share your comments with our entire Bel Air Resort & Spa teams. Once again thank you very much for your feedback, I do looking forward to serve you again. With Hospitality Regards, General Manager
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Our villa (jacuzi)
Our villa (jacuzi)
Our villa (jacuzi)
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Dear Guest, Warmest greeting from Bel Air Resort &Spa, We Thank you much for taking the time to leave us some feedback regarding your recent stay. I am very pleased to hear that your experience was a pleasant one us. We are constantly striving to always improve our services and facilities and it is encouraging to hear when our guests enjoy them. I will be very happy to share your comments with our entire teams. Once again thank you very much for your feedback, I do looking forward to serve you again. With Hospitality Regards, General Manager
1 vote
Hi, Do You provide also beach-towel?
Hi Mirisa..., As we have sun deck on the Beach as well as on the main Pool We provide Beach towel for Sun Bathing. Looking forward to welcoming you in Bel Air resort
0 vote
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Hi Auburn, Warmest greeting from Bel air resort & Spa, Our construction is DONE earlier as we follow government announcement & regulation, we only moved our Bar & Restaurant o the higher Place so now looking better with full ocean and Mt. Rinjani view as well as we have many space for the guest to Sun bathing. With Hospitality regards, General Manager
0 vote
hi! does your hotel serves halal food?
Assalamualaikum Syaleza,.. Yes we does, I am Moslem as well as most of our staff is Moslem too so you may note in your reservation not only Halal food, also you may mention allergy food if you have. Kind Regards
1 vote
Hi we want to book the villa for 6 people is the third bed single beds or double? We need 2 single beds. Thank you
Dear Guest, Warmest greeting from Bel air resort & Spa Gili Air, Please be informed you that we have Super domes Villa for 6 people With BIG Private Pool, the villas is consist of 2 king size bed and 1 Loft on the top of Living room, I am sure it's meet your expectation. May I know for when you would like to book..? so we can block the villa. We do looking forward to serve you in Bel air resort & Spa With hospitality regards General Manager
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"Choisir les chambres luxe qui disposent d'une petite terrasse privée à l'abri des regards et souvent placées autour de la piscine."
FOURCHETTE DE PRIX
32 $US - 153 $US (Selon les tarifs moyens d'une chambre standard)
ADRESSE
IndonésieWest Nusa TenggaraLombokGili IslandsGili Air
NOMBRE DE CHAMBRES
23
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