Dear Emmaquillage, Thank you for choosing Eastin Grand Hotel Sathorn Bangkok as your accommodation during your visit to Bangkok and it was a genuine pleasure to be of service to you. As an Eastin-branded property we are entirely dedicated in ensuring that our guests enjoy a superlative stay and comments such as yours go a long way in letting us know that we are meeting our goal of total guest satisfaction. We hope we have the opportunity to welcome you again in the not too distant future as one of our extremely valued returning guests. Best regards, The Management Team Eastin Grand Hotel Sathorn Bangkok