Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
12 août 2019
Thanks for your review. We are delighted that you had a fantastic weekend.
I am sorry if someone in one of our cottages, located around the courtyard, has come across as the 'car parking police', and if their communications have come across as harsh.
We ask that guests are considerate when parking in the courtyard, which can accommodate 5-6 guest vehicles in relation to the two cottages in question. We then also offer additional free parking in our paddock, 30m along the lane, which accommodates many more vehicles.
For wedding groups, we seek to discuss parking at the beginning of the stay, as we appreciate that this can present a challenge beyond the parking available in the courtyard, with photographer, videographer, make-up & hair artists, etc, etc, visiting on the morning of the wedding. We have ample space to cater for this overall, and we just ask that we agree a suitable plan.
The 'please keep off the grass' sign on the courtyard lawn is intended to help protect it from damage, regardless of cause. In the past, we have experienced damage to the lawn, caused by people, vehicles and animals.
We like to avoid the brown patches resulting from dog urine on the courtyard lawn areas, and so we ask owners to encourage their dogs to go to the toilet elsewhere. We have plenty of other areas and land where owners can exercise their dogs, or allow them to answer the call of nature.
We hope you understand our reply to your comments. And, again, we are delighted that you had a fantastic weekend.
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC