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“Excellent”
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Vue d'ensemble
Villa -
4 chambres, 2 salles de bain, 8 couchages
Lefkogia, Rethymnon Prefecture, Crète

Avis des voyageurs TripAdvisor

Excellent - basé sur 20 avis
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Avis des voyageurs TripAdvisor

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  • Derniers résultats en français
Français en 1er
Allemand en 1er
Anglais en 1er
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happyfami...
Nord
Auteur de niveau 3
21 avis
17 avis sur les hôtels
common_n_hotel_reviews_1bd8 11 votes utiles
“Excellent”
Avis écrit le 2 septembre 2016 Séjour en août 2016

Villa très agréable: spacieuse, bien équipée, beaucoup de cachet, au calme, belle et grande terrasse bien ombragée.
Le village est très plaisant, avec petit supermarché et tavernes. Tous types de commerces, bars , restaurants à proximité (station balnéaire de Plakias, pas surpeuplée)
Plusieurs plages à quelques minutes de voiture
Accueil vraiment très chaleureux de Betty et de son mari.

La réservation a-t-elle été facile ? L'itinéraire donné était-il correct ?
La remise des clés/l'accès à la location ont-ils été faciles ? État général de la location
Literie Cuisine et ustensiles
Propreté de la salle de bains
Compagnons de voyage : En famille avec adolescent(s)
Recommanderiez-vous cet hôtel à un ami ?    Oui.
  • La location était-elle conforme à l'annonce ?
  • Recommanderiez-vous cette location ?
  • Le rapport qualité-prix était-il bon ?
  • La location était-elle équipée d'un accès Internet ?
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
Réponse de la direction
04 oct. 2016
My dearest,
Thank you for all the support, your warm feelings, your kindness. It really means the world to me. Thank you for choosing our property for your holidays and for taking such a good care of it, all of you but especially your lovely kids! They were among the most amazing and thoughtful young people that ever visited us! I am simply grateful. A big hug to all of you! I would love to see you again one day! My best wishes to you.
Kind regards,
Betty
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC
Interlope
1 avis
Avis écrit le 1 septembre 2016 Séjour en août 2016
Avis traduit automatiquement depuis l'anglais Plus d'infos
Language Weaver Afficher la traduction automatique

Rapport qualité / prix Chambres
Emplacement Propreté
Service
Recommanderiez-vous cet hôtel à un ami ?    Oui.
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
Envoyé initialement en anglais sur www.tripadvisor.fr. Voir l'original
Réponse de la direction
04 oct. 2016
My dear friends,
Thank you for taking the time to write this review. We were glad to meet you and we so much enjoyed your visit in our farm! Many thanks to all of you for taking such a good care of the property! Our best wishes go with you. We would certainly love to see you again.
Kind regards,
Betty
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC
_0gnian_
Sofia, Bulgarie
1 avis
common_n_hotel_reviews_1bd8 1 vote utile
Avis écrit le 19 mai 2014 Séjour en mai 2014
1
personne ont trouvé cet avis utile
Avis traduit automatiquement depuis l'anglais Plus d'infos
Language Weaver Afficher la traduction automatique

Compagnons de voyage : Young Children
Votre tranche d'âge 35-49
Recommanderiez-vous cet hôtel à un ami ?    Oui.
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
Envoyé initialement en anglais sur www.tripadvisor.com. Voir l'original
Réponse de la direction
18 juil. 2014
My dear Ognian and Sophia!

Thank you for your review! It means a lot! I particularly loved the part with the kids waking up and getting into ....a fairytale! What a nice way to put it! I do feel the same way when I enter this house. It was great meeting you and your friends and I am so glad you enjoyed your staying! You are always welcome! My best wishes to you.
Betty
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC
PaulaAx
Ipswich, Royaume-Uni
Auteur de niveau 2
5 avis
5 avis sur les hôtels
common_n_hotel_reviews_1bd8 3 votes utiles
Avis écrit le 4 septembre 2012 Séjour en août 2012
Avis traduit automatiquement depuis l'anglais Plus d'infos
Language Weaver Afficher la traduction automatique

La réservation a-t-elle été facile ? L'itinéraire donné était-il correct ?
La remise des clés/l'accès à la location ont-ils été faciles ? État général de la location
Literie Cuisine et ustensiles
Propreté de la salle de bains Service
Le plus apprécié: Location, character of house, and hosts
Le moins apprécié: Nothing
Compagnons de voyage : Young Children
Recommanderiez-vous cet hôtel à un ami ?    Oui.
Recommandé pour:
Groupe d'amis Voyageurs seniors
Familles avec jeunes enfants Pour les groupes
  • La location était-elle conforme à l'annonce ?
  • Recommanderiez-vous cette location ?
  • Le rapport qualité-prix était-il bon ?
  • La location était-elle équipée d'un accès Internet ?
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
Envoyé initialement en anglais sur www.tripadvisor.co.uk. Voir l'original
Réponse de la direction
29 déc. 2012
Dear Paula,
Thank you so very much for taking the time to write such kind and warm words! I am so glad that you enjoyed your staying at the villa, and I am also very glad that I had the opportunity to meet you and your lovely family! We will certainly be very glad to see you again some time in the future! Best regards to you, Karim and your lovely young cowboys!
Betty
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC
233gianm
Santa Monica, California, United States
2 avis
common_n_hotel_reviews_1bd8 4 votes utiles
Avis écrit le 16 août 2018 Séjour en juillet 2018
Google Traduire en français
3
personnes ont trouvé cet avis utile

Votre tranche d'âge 50-64
Recommanderiez-vous cet hôtel à un ami ?    No.
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
Réponse de la direction
21 août 2018
Dear Marco, Thank you for your review and I need to tell you that after all I am not one bit surprised that you put so much effort to track down my listing in all possible sites, not to mention my google profile, in order to post your review. I wish that all my guests in the past ten years had put the same effort in order to leave their wonderful reviews in all sites, but then again anger is the strongest feeling of all, isn't it? I also want to thank you for staying with the facts that are exactly as you describe them. I will only correct just a few "details". I never apologized nor did I try to justify my suggestion that we should return you your money and find another property for you to stay! It was you (your wife actually), who apologised via whatsapp and said that you were sorry, and that you had forgotten that it was the cleaning date! You also reassured me that you respected me and the property. After that neither me nor the rest of the persons in your group seemed to be feeling awkward or hold any grudges, except for yourself who seemed to be feeling insulted and pretty frustrated indeed! That is why I wrote you a letter saying that I never intended to make you feel sad or to insult you and I tried to explain to you my suggestion by pointing out the damages that you had already done. The truth is that during your stay the house was in the state not of disarray but in a state of absolute madness as not only your personal belongings were tossed here and there and everywhere but also the belongings of the property (filthy covers of the sofas that I refreshed 3 times during your 12 nights stay (!!!), cushions, decorative ornaments that were thrown on the floor, filthy or damaged). The covers of the white chairs in the dining room were all so very dirty from the first week! The bedcovers that you were not using, were constantly laying on the floor among all your belongings. It was actually impossible to us, when we came over to clean, to enter the bedroom of the girls and the bedroom of your sister in law, without stepping on their things or on the bedcovers! I have to mention at this point that only your own bedroom and the boys' bedroom were in a sane state. I deeply regret that I made the mistake of not insisting that you should leave the property! I don 't know if it is any consolation for you the fact that I am still very sad and shocked by this traumatic experience! Entering the house during your stay made me feel helpless! It is sad that you obviously believe that your behavior was normal and that people behave like this! In the past ten years, villa 5 Anemoi is mostly booked by two families sharing the property, most of the times even with 5 children at the age of your kids and even younger, and I have never experienced panick or hopelessness. So let's not blame the children, please! All they can do is to copy our behavior! If we do not care, why should they care?
I wonder, does it really have to get to the point where we need to damage a property out of complete carelessness in order for us to have fun or feel relaxed during our holiday?
How would you feel if you were a home owner and you had to face up to 300 euros as an amount for repairing the damages after each stay? Do you believe that a small family business can afford this amount after every departure? Does your comment that you are very clean and organized at your own house make any sense to you? In what state would the house have been in case you had not made it a point to be tidy?? You insisted that I should hand over to you the schedule of cleaning dates, so I did, therefore there wasn't any miscommunication! Had I been expecting guests on your departure date (which is very common to expect guests on the same date) it would have been impossible for me to dispose the house to them on time! I would have to find and book and pay for another property so they could stay over their first night! I had sent you a file named "we would be grateful if' by e mail even before you arrived and you were kindly requested to take out of reach of children ornaments that could be harmed by them. You were also kindly requested to never wash the white towels or bed linen with your clothes as they would get damaged. You were also requested not to take the white towels to the beach because salt and sand damage them! Thank you for at least paying for the 4 towels that you totally destroyed by washing them with your clothes! But there were also 20 towels that looked as good as new when I handed them over to you and now they look as bad as if they have been used for ages, the bathroom's broken bin, the bedcover in the girls' room that was torn apart from its details and it is so obvious that this was made intentionally and as a matter of fact it must have been a last minute damage, wasn't it? Because if this had happened earlier I would have noticed it during cleaning and refreshing the house for you. The wooden casing in one of the two small baskets for candles by the door was also broken. The washing maschine was full of tiny pebbles from the beach and I managed to grab a few of them and I left them on the table of the terrace for you to see them. Most of them went down through the holes of the laundry bin! You left several of the walls in the interior very dirty, the obvious case of dirty feet stepping on the wall. Last but not least, what you left in the house for me to find after your departure (I will not specify in which room), was shocking indeed but you did not manage to insult me. You only insulted your ownselves, Marco! It is so sad that you came up with this idea! As for the ants... being indeed fond of my terrace, they magically managed to completely conquer the kitchen, during your stay. Would you really be surprised if I told you that they disappeared in a couple of days after your departure? ...Magic!!! I will definitely need some time to recover from this experience but I am not a person that holds on to grudges, bad feelings or obsessions! Furthermore the guests that followed your departure were the "usual" wonderful, kind and thoughtful people that are trully elegant during their stay and also on their departure and they indeed spoil me by returning all the care and respect I am showing to them. I advised them all to read your amazing review! So they did, and they just left their wonderful reviews following yours! Your obsession makes it obvious that you were indeed a unique case and I need not to feel sad anymore. I am looking forward to the future and my upcoming guests.
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC
Cazbez
Leicester, Royaume-Uni
1 avis
Avis écrit le 12 avril 2016 Séjour en avril 2016
Google Traduire en français

Compagnons de voyage : Amis
Recommanderiez-vous cet hôtel à un ami ?    Oui.
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
Réponse de la direction
17 mai 2016
My dear friends!
It was a pleasure meeting you and your friends and it felt really nice to have you around.
Thank you for taking the time to post this lovely review to all the sites our property is listed. Time is precious for us all, yet you did take it to write such a wonderful review and we are grateful for that!
Thank you very much for being so thoughtful and kind and also for taking such a good care of the property! We so appreciate it!!! We will most certainly be remembering your friendly, warm smiles.
It will be a pleasure seing you again.
Our best wishes to you.
Betty
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC
Aarkans
Paris, France
1 avis
Avis écrit le 28 septembre 2015 Séjour en septembre 2015
Google Traduire en français

La réservation a-t-elle été facile ? L'itinéraire donné était-il correct ?
La remise des clés/l'accès à la location ont-ils été faciles ? État général de la location
Literie Cuisine et ustensiles
Propreté de la salle de bains Autres services
Service
Le plus apprécié: The warmhearted hosts
Le moins apprécié: That we didn't stay long enough
Compagnons de voyage : Large Group
Recommanderiez-vous cet hôtel à un ami ?    Oui.
Recommandé pour:
Groupe d'amis Voyageurs seniors
Familles avec jeunes enfants Pour les groupes
  • La location était-elle conforme à l'annonce ?
  • Recommanderiez-vous cette location ?
  • Le rapport qualité-prix était-il bon ?
  • La location était-elle équipée d'un accès Internet ?
  • Votre caution vous a-t-elle été restituée dans les délais prévus ?
Cet avis vous a-t-il été utile ? Oui
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
Réponse de la direction
16 oct. 2015
My dear friends!
It was a pleasure meeting you! What I mostly loved about you is that apart from your being very kind, you were also so cheerful, so open in all experiences, so enthousiastic, that you really gave us joy! Your hapiness was contagious!!! And I really want to thank you for that. Many thanks also for sending me all those photos. Every time I look at them... You should see my big smile!
I am very much obliged that you took the time to write this lovely review!
I would love to see you again.
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC
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