Pour ce qui est de l'accueil et la réponse aux différentes questions avant notre arrivée très bien. Ce qui m'a plus dérangé, c'est une seule salle de bain dans laquelle il y avait également les wc pour 3 chambres! L'ouverture et la fermeture des portes étaient bruyantes, le linge mis à disposition pour tous, pas changé assez souvent, et au petit déjeuner des produits de qualité moyenne, ce qui fait au final : un rapport qualité prix : moyen.
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
21 mai 2016
Dear Saint-Galmier,
It is so sad when i read this type of reviews, no so often but from time to time with someone with your kind of expectation we do! paying for a bed and breakfast with a host family and expecting a five star service, maybe like in the Hilton. First of all, our terms are that guests are to arrive at 14:00 you came at 10:00. The bathroom for the first four days was only to your self, and after four days you was here another couple was sharing the same bathroom and they were so clean and hardly in the apartment. From the 3 rooms, one has it's own bathroom so only the two bedrooms share the main bathroom. Breakfast always is of good quality always left overs. We clearly state in the TripAdvisor system of what we provide, change of towels, face towel and bath towel every 3 days, linen weekly, free Wifi, and a good value quality apartment with fully modern kitchen which the morning you left, you left it in a mess, frying pan can't even use it again. It took me over 45 minute to clean. So you stayed in terrace room, in the family room with it's own bathroom were two and still are two girls and always in the room when they come back, in the Center room were two nice couple which left us a very nice review and were so clean when they left the apartment! no one said that the doors were noisy, and I went to see for myself and they are not noisy at all. I am so sorry that you have felt this way when you wrote this review about us. Even when in the last minute you asked us to have your son to stay in the same room with you we have provided an extra bed! Ray Borg.
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC