Thanks for the lovely and positive comments! it was our great pleasure to have you and we look forward to have you back in the future.

The concerns were already addressed directly with the client, who regrettably found it appropriate to post this lengthy and mostly inaccurate review. From our end, we immediately addressed any issues that there might have been and settled directly with the client prior, while here and after. We take the opportunity to affirm that we always received very high ratings for this apartment from other clients. The service we offered, the amenities and levels of cleanliness were always highly rated and these reviews are all public not only on this particular site. We value constructive criticism and do our best to improve, which is one of the reasons why the apartment in question is one of the most popular that we have. We also wish to point out that from our end all was clearly written on the advert for all public including facilities shown on photos. There are no hidden 'surprises' to shock any people, moreover all has been agreed to at the time of booking. Any query was also welcomed and replied duly on time as reflected in our response rate.