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38 avis sur 2 597
Avis écrit le 22 août 2017

le lobby est au sommet d'une falaise, et la vue sur l'océan indien est à couper le souffle pour se rendre dans les bâtiments des chambres il faut descendre 6 étages par l'ascenseur ; il y a des buggies qui vous emmènent où vous voulez, les chambres sont immenses, la pisicine aussi, la plage n'est pas très propre et l'eau, quand nous y étions, était pleine de sacs en plastique, il y a tellement de personnel dans l'hôtel que quelqu'un pourrait nettoyer cela ! immense très bon buffet du matin (le jus d'orange est industriel), les restaurants sont quelconques, pas très variés, le personnel OK ; beaucoup de Chinois avec des gamins très bruyants

Astuce pour la chambre : choisissez plutôt une chambre au dernier étage
  • Séjour en : juillet 2017, a voyagé en couple
    • Emplacement
    • Literie
    • Service
Merci parsif7
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
theritzcarltonbali, General Manager de The Ritz-Carlton Bali, a répondu à cet avisA répondu 24 août 2017
Google Traduction

Dear parsif7

``Chaleureuses Salutations`` du Ritz-Carlton Bali and thank you for taking your time to write your recent experience and for sharing it with our Tripadvisor readers.

Located in the premium location of Nusa Dua where the luxury hotels are established, our resort is an ideal place for guests to unwind and a perfect choice for a relaxed holiday time in Bali. Built on a sprawling 12.7 hectares white beach front and elevated cliff top setting, The Ritz-Carlton, Bali has the majestic view of Indian Ocean from the Lobby and our suites that is cautiously oriented to enjoy the unobstructed view of the Indian ocean and the resort’s tropical garden making it the perfect getaway here in Bali.

Very delighted to hear that you have tried our ``Senses``, our breakfast specialty restaurant serves every day an infinite array of international breakfast specialties ranging from Indonesian to Continental, Indian, Chinese, Japanese, Korean, Vegetarian options just to highlight and name a few.

As kindly highlighted, we do have indeed a dedicated team who continuously clean and maintain our beach at its best, making sure the shore is constantly cleaned daily and seaweed removed for the comfort of our guests as our beach cleaning team belongs to the surrounding Sawangan area and village whom acquire the best knowledge of the local sea, its currents and tides. The beaches in Bali and especially during full moon days experience the natural phenomenon of twice a day, the High/low tides indeed and beaches such Geger, Pandawa, Nusa Dua, Jimbaran, Kuta, Seminyak, Lovina or Tanah Lot all experience the same natural phenomenon.

On behalf of the entire team, I look forward to be welcoming you back soon for another memorable holidays at "your home away from home", here with us at The Ritz-Carlton Bali.

Sincerement votre,
Karim Tayach
General Manager

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Avis écrit le 18 juillet 2017 par mobile

La perfection existe et elle est bien représentée par le Ritz. Nous avions pris une villa privative avec une chambre. Cette villa est immense et magnifique. Nous étions à paradis. Le personnel est incroyablement gentil et à nos petits soins. Il n'y a aucun vis à vis dans cette villa. Je recommande vivement pour une lune de miel

Séjour en : juillet 2017, a voyagé avec des amis
1  Merci Chrystie92
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
theritzcarltonbali, General Manager de The Ritz-Carlton Bali, a répondu à cet avisA répondu 21 juillet 2017
Google Traduction

Dear Chrystie92,

``Chaleureuses Salutations`` du Ritz-Carlton Bali and thank you for taking your time to write your awesome recent experience and for sharing it with our Tripadvisor readers.

Located on the southern tip of Nusa Dua, Bali – a tropical paradise where the sea is calm, the sand is pristine white and the luxury of serenity prevails – The Ritz-Carlton, Bali blends into the lush landscape, gently enlivening the senses. The beauty of our surroundings is celebrated with thoughtful design and décor that embrace the rich culture of Bali and that makes our resort very unique.

Our suites and villa are designed with spacious feeling with natural lighting and extensive balcony to relax with the Indian Ocean as a backdrop. The design of all our suites and villas reflects truly Balinese inspiration while still keeping a warm, relaxed and contemporary feeling for our guests to enjoy. The entire resort to its infinite details kept in perspective to showcase the Balinese heritage with a contemporary and modern twist from the rooms and villas design, to its water features, gardens and landscape.

Thank you so much for your recommendation to our Tripadvisor readers and potential future guests and on behalf of all our Ladies and Gentlemen, thank you again for your recommendation and I look forward to welcome you back on your next return to Bali for another memorable holidays here with us at The Ritz-Carlton Bali.

Sincerely Yours,
Karim Tayach
General Manager

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Avis écrit le 27 juin 2017 par mobile

Le personnel est incroyablement gentil surtout Devi!!!!! Ils sont au petits soins avec nous et sont toujours là au bon moments! Le resort complets est à couper le souffle et les nombreuses piscine sont parfaite durant les journées chaude.

Séjour en : juillet 2016, a voyagé en famille
Merci SofiaRoseG1
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
theritzcarltonbali, General Manager de The Ritz-Carlton Bali, a répondu à cet avisA répondu 29 juin 2017
Google Traduction

Dear Sofia Rose G,

``Chaleureuses Salutations de Bali`` and thank you for sharing your wonderful experience with our Tripadvisor’s readers and very happy to read that you have had a memorable stay with us.

Glad to also read that you enjoyed and relaxed at our main pool overlooking the breathtaking Indian Ocean. Our main pool is the heart of the resort where guests can spend the day sunbathing, swimming, and relaxing. During your tranquil day, our Pool team will pamper you with all the pool amenities such as infused water, tropical fresh fruits, fresh coconut water and many more amenities an delicacies.
Thank you for highlighting the warm and genuine service extended by our Ladies and Gentlemen at the Ritz-Carlton Lounge and Bar and for especially mentioning Devi with whom I will personally share your recognition as kind words in our weekly recognition event as I am sure that it will be an additional source of motivation for each and every one of our Ladies and Gentlemen o always create memorable experiences and [provide the best personal services to all our guests.

On behalf of the entire team, I look forward to be welcoming you back soon for another memorable holidays at "your home away from home", here with us at The Ritz-Carlton Bali.

Sincerement votre,
Karim Tayach
General Manager

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Avis écrit le 5 avril 2017

Un hôtel magnifique. Des chambres de luxe avec une literie exceptionnelle. Des services de grande qualité en particulier le restaurant de la plage. Dommage qu'en mitoyenneté se construit un immense complexe hôtelier le Kempinski.

  • Séjour en : avril 2017, a voyagé en couple
    • Rapport qualité / prix
    • Emplacement
    • Literie
    • Chambres
    • Propreté
    • Service
Avis recueilli en partenariat avec The Ritz-Carlton Hotel Company
1  Merci jhd1960
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
theritzcarltonbali, General Manager de The Ritz-Carlton Bali, a répondu à cet avisA répondu 7 avril 2017
Google Traduction

Dear jhd1960,

Greetings from the Ritz-Carlton, Bali and thank you for sharing your recent experience stay with us. I am glad to read that you had a great stay with us. I appreciate your highlight about the genuine care and the excellent service extended by our Ladies and Gentlemen at the Beach Grill.

Relating to the the building behind the hotel, I certainly sympathize if that in anyway caused negative visual impact to the overall experience as we are fully focused on making sure every aspect of the resort operation within our control is run the best way it possibly can be and hoping to see completion in the very near future.

On behalf of all our Ladies and Gentlemen, I look forward to welcome you back for another memorable holiday at ``your home away from home``, with us here at the Ritz-Carlton, Bali.

Sincerely yours,


Karim Tayach
General Manager

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Avis écrit le 22 janvier 2017 par mobile

Cet hôtel est trop grand, pas du tout intimiste.
Beaucoup d'attente à l'arrivée, puis au service de la plage. Tout est plus cher qu'ailleurs et c'est excentré de la ville du coup nous n'avons pas d'autre choix que d'acheter sur place. Pour aller en ville un service de taxi est disponible mais c'est hors de prix également.
La plage n'est pas fréquentable, juste la en décoration et la piscine est trop petite par rapport à la taille de l'hôtel.
Les chambre en revanche sont spacieuses et bien équipées.
Pour le même prix qu'une nuit au Ritz vous pouvez passer au moins 2 nuits dans des hôtels plus intimistes au service irréprochable.
Au final nous avions prévu de passer 3 nuits au Ritz que nous avons écourtées à 1 nuit.

Séjour en : octobre 2016
Merci Montasegua
Cet avis est l'opinion subjective d'un membre de TripAdvisor et non de TripAdvisor LLC.
theritzcarltonbali, General Manager de The Ritz-Carlton Bali, a répondu à cet avisA répondu 24 janvier 2017
Google Traduction

Dear Montasegua,

Greetings from The Ritz-Carlton Bali and thank you for your honest feedback and personal preferences about your recent stay with us. I always appreciate our guest candid comments as it always give us the opportunity for analyze all feedbacks for further improvement in our commitment to create the most memorable experience for everyone who choose The Ritz-Carlton, Bali for their precious holiday.

Your preference of the “intimate hotel” has been duly noted. Our resort offers the choice between an array of different rooms and type of accommodations based our guests preferences and ranging from our entry level category our Sawangan Junior suite and suitable for couples and families alike to our Pavilion suites offering a private pool and more suitable to couples and honeymooners to our super private and secluded Gardens or cliff villas as well as Sky villas and several other choices where guests can easily chose based on their own personal preference. Another unique feature that our resort offers is our Club lounge which offers a fantastic surrounding and a totally private area, intimate ambiance, and warm service and could be considered as ``a hotel within the hotel`` with its private lounge, check in/out area, as well as offering 05 food and beverage presentations throughout the day, its private pool, library and even dedicate concierge and lounge butlers who will provide an exceptional level of personalized services and privacy.

Our resort is located in the Nusa Dua Peninsula, in a tranquil area called Sawangan, which is a very private part of Nusa Dua and is located approximately 25 minutes’ drive from Ngurah Rai Bali International airport and only a few minutes away from the business district area of Nusa Dua where the area major entertainment center and shopping center is located namely the ``Bali Collection`` (and to which we offer daily complimentary shuttle buses as well as similarly to the other major shopping Mall in Bali, the ``Bali Galleria``). Other places of interest on this side of the island such as GWK (Garuda Wisnu Kencana), Uluwatu temple, some of the most gorgeous beaches in Bali such as Geger beach, Pandawa beach, Uluwatu beach, Dreamland etc...are also located few minutes way up to 30 mnts away based the personal preference and places of interest). Each area on the island and even if located only just few miles away, might offer a totally different experience hence it is highly recommended to match the location with its own personal expectations as for example Nusa Dua, Jimbaran, and Uluwatu are located in a radius of 25/30 mnts drive however offer a totally different feel. While other places like Kuta, Seminyak, Legian or Ubud offer a different ambiance, atmosphere as well as overall feel. Nevertheless and as mentioned priorly, our resort offers and on a daily basis complimentary shuttle buses and transportations to both the Bali collection (05 minutes away In Nusa Dua) as well as to the Bali Galleria shopping Mall on Sunset road located approx. 25 min. away.

Thank you for your kind words and for highlighting of our suites. Our Sawangan Junior Suites which are our entry level suites with a size of 99 Square meters, offer a spacious accommodation with modular design which provides a sense of privacy at the same time keep it homey. This is great comfort and well equipped for a family coming to Bali to enjoy a precious holiday time.

On behalf of our Ladies and gentlemen, I would like to thank you for your constructive feedback and I look forward to have the opportunity to welcome the entire family back on your next trip to Bali.

Veuillez agreer Monsieur TripAdvsior member mes salutationbs les plus distinguees.

Sincerement votre,

Karim Tayach
General Manager

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