Séjour très agréable, bel équipement. Nous avons eu la chance d'avoir été "surclassés" dans le plus grand appartement de la résidence, en rez-de-jardin. Il n'etait très clair cependant qu'il y avait un droit de passage dans le jardin. Déception sur la piscine qui avait malheureusement un problème lors de notre arrivée. Ma fille n'a pas pu en profiter... On entend un peu la rumeur de la rue proche.
Néanmoins, je recommande vivement.
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non de TripAdvisor LLC.
07 sept. 2016
Thank you for taking the time to review our Residence and the 126 sqm apartment RIFUGIO. As some guests could not come in the last moment – we were able to host you in the absolute high season here in Sardegna as last minute guests. Of course this is the time where the prices are the highest.We are happy to know that you would recommend us. As for the things you mentioned, the garden (200 sqm as written in the description) is a common garden, even if usually only the guests of the apartment RIFUGIO use it in the mornings and evenings - it is easier for one or two apartments (namely: MIRTO & PINO) to access the pool through the garden. For the pool we are really sorry, it was an inconvenience for wich we were not responsible - our associate is responsible for the pool maintenance this year and we solicited many times to do something about it. Like in Rio 2016 the pool was usable but the green color was not nice. However, before your stay ended it was already better, we also did our best to make your stay more comfortable with a free massage from our professional masseuse, Alessia, which we are sure you enjoyed. In the end we understand that your vacation was overall positive and wish you the best for your life back home.
kind regards,
the Winklers & Team
Cette réponse est l'opinion subjective du représentant de la direction et non de TripAdvisor LLC