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Château de Aqua Houseboat (Aqua Jumbo Tours)

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Vue d'ensemble
2 chambres
2 salles de bain
6 personnes
1 nuit minimum 
Bateau
Règles de l'établissement
Animaux non autorisésConvient à des enfantsFumeur
Chambres
3 lits 2 places2 lits jumeaux
Salles de bains
2 salles de bain complètes

Propriétaire
Pothen V
Membre depuis juillet 2014
Langues parlées : anglais
Taux de réponse : 100%
Délai de réponse : en quelques heures

Avis (15)
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Passport37220400777
Passport37220400777
1 contribution
1,0 sur 5 bulles
Horrible experience
My experience was bad with Aqua castle. Entire kerela trip was going great but due to bad weather, government had put restrictions on Alleppey boathouse, where I had a booking for Aquacastle houseboat. I had requested for full refund for the deposit paid (4K), but houseboat personnel refused to pay back full amount. For some profits, such houseboats are ready to ruin customer relations. This is how they run their business.😒 I would recommend to whosoever reading this review to not pay more than 300 rs as deposit for this particular houseboat, or else you would lose your money if trip gets cancelled. Better to opt other houseboats and not Aqua castle😀 Even the locals don't support booking with Aqua castle boathouse.
Date de la visite juillet 2023
Rédigé le 10 juillet 2023. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Paul
Paul
Brighton and Hove, Royaume-Uni9 contributions
5,0 sur 5 bulles
Amazing
Houseboat – Where to start, such an amazing trip. We enjoyed every moment. So much to see along the backwaters. It was so peaceful. The boat was decorated to a very high standard, luxury! The staff Abesh, Maneesh and Kannan (sorry if spelling is wrong!), where incredible hosts and very attentive. An insane amount of amazing food was cooked for us throughout the trip by Kannan and was the best food we have had in Kerala. 10/10. I very highly recommend!!
Date de la visite octobre 2022
Rédigé le 16 octobre 2022. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Corinne L
Corinne L
83 contributions
5,0 sur 5 bulles
fantastique !
Une fabuleuse parenthèse après tout le bruit des villes. Nous étions 4 ce qui fait que le bateau qui n'a que 2 chambres était exclusivement pour nous ! Panier de fruits à l'arrivée, repas au top ! Le service était parfait, à l'écoute et discret ! Nous avons eu la chance d'être les seuls à naviguer (à part les locaux), c'était parfait ! Nous avons demandé si l'on pouvait pêcher à la tombée du soir, ils nous ont fourni 2 petites canne à pêche et des appâts. Nous avons attrapé plusieurs poissons en 30 minutes, nous avons relâché les plus petits et ils nous ont préparé les plus gros à dîner avec les gambas achetées au bord de l'eau (hors de prix, certes mais c'était vraiment bon !). Tout semble avoir été refait et tout est propre et super confortable ! Une super expérience !!
Date de la visite août 2019
Rédigé le 25 août 2019. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Akhil V
Akhil V
Dear sir / Madam, Thank you so much for the good words.We are so glad to hear that your group enjoyed the stay on a pleasant way with Aqua Jumbo Group.Appreciating your kind supports and cooperation provided during your stay on board. Thanks & Regards Manager-Customer Relation desk.
Rédigé le 25 août 2019. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Koen
Koen
7 contributions
5,0 sur 5 bulles
Best time in India
We had an amazing time at the Aqua Castle houseboat. The staff was so kind and caring. These guys are doing their job for more than 10 years already. The bed and room were comfortable, the boat is spacious and the food is absolutely amazing. Best lunch we had in India! The bugs at night are very annoying, but that’s what happens at night on the water ;) Point of improvement: they could have been more informative about what was going on (delay) and where we were going exactly, but that’s our personal opinion. I would say this boat needs some maintenance in the next year: new floor and some paint work.
Date de la visite janvier 2018
Rédigé le 10 janvier 2018. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Akhil V
Akhil V
Dear sir / Madam, Thanks for the good words and suggestions.We will definitely look in to your suggestion as well to provide more comfortable stay for our respected Guests. Customer Relation Desk Aqua Jumbo
Rédigé le 11 janvier 2018. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Anaïs B
Anaïs B
Vanves, France76 contributions
4,0 sur 5 bulles
Un pure moment de plaisir
ça fait du bien de se balader sur un bateau ! ne plus avoir tout le bruit des routes d'Inde etc... c'est calme reposant, la nourriture excellente !!!! et les matelots géniaux !!! le paysage est juste magnifique ! Le seul truc gênant, c'est que l'on a dû faire 4 banques pour avoir assez de monnaie pour les payer .... (on pensais payer en carte bleu...) du coup prévoyez votre monnaie car les banques au alentour n'ont pas beaucoup de monnaie. Mais n'hésité pas c'est un pure bonheur !
Date de la visite août 2017
Rédigé le 27 décembre 2017. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Akhil V
Akhil V
Thank You So Much for the review on our Service. See you next time. Customer Relation Desk Aqua Jumbo
Rédigé le 18 mars 2020. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Anupam Mukherjee
Anupam Mukherjee
Calcutta, Inde26 contributions
4,0 sur 5 bulles
An experience to cherish
I booked Aqua Castle all AC houseboat through goibibo. It was a two bedroom AC houseboat though we needed only one bedroom for three of us I booked it as the front deck was air conditioned too and the AC was available round the clock from Check-in to Check-out (premium category). We reached the boat jetty by 11:40 A.M. and were guided to the beautiful houseboat by the local operation manager Mr. Varghese. We stepped into the spacious and tidy sitting area (so called dining room) with sitting arrangements. To be honest, I was highly impressed with the AC front deck. It was equipped with two split ACs, an LCD TV (no TV channels though, only for viewing CD/DVD and connecting USB drives) and a Music system. The two bedrooms were not that spacious but to keep the bed and few feet to move inside with a cupboard and mirror. The attached bathrooms to each bedroom had raised toilet, one wash basin and a bathing area, nicely decorated, tidy, neat and clean. The passage had one wash-basin and above it mirror too. At the end of the houseboat was the kitchen with gas oven and refrigerator. After a quick mobile video recording I returned to the front deck. We were provided coconut as welcome drink. The boat started cruising at 12:15 P.M. through Vembnad lake and soon we entered into the famous back water, heavy traffic with queues of hundreds of houseboats floating and moving in the same direction. After cruising 1 hour and 15 min through multiple channels we finally reached at house boat hub in Meenapally Kayal for lunch break. It was another beautiful, serene lake with a long structured jetty/passage to the nearby resort. It was around 1:45 P.M. when the real surprise came in the form of a long list of Kerala delicacies for lunch. The preparation was excellent and the quantity would be sufficient for 4 people though we were only three. As soon as I finished I was compelled to request the chef to prepare less food in dinner. After completion of lunch I stepped on the jetty walked a few yards, snapped photographs and purchased ice-cream from a moving ice-cream parlour on a boat. The boatman was cruising in the lake with the cool box. At around 2:45 P.M. our houseboat started journey again and after 45 minutes of sailing we were few houseboats on the channel. This is where I could feel the charm of Kerala villages, rice fields and miles of back water. The chef of the houseboat asked if we were interested to purchase prawn or crab that he would prepare for us in dinner along with chicken. The boatman guided the houseboat to the store selling prawn, crab, cold drinks etc. Needless to say the price of prawn was quite higher than that available at the local market. We sailed again and through the less crowded channels now. At 4:30 P.M. we were asked for evening snacks and tea. We opted Onion pakora (other option was banana fritters) and enjoyed evening tea while cruising and finally at 5:45 P.M. the boat was parked for the rest of the day and night at pre-determined place when they start to draw power from electric panel on the bank. I requested the boatman to park the houseboat on the other bank as sunset could be enjoyed from the other bank and return to their pre-determined place (where we already were) after sunset but it was refused with the reason that there would be fishing nets in the 130m wide river after 6 P.M. and they could not cross the river, though I found boats going through the river even after 6 P.M. I have objection on the selection of this spot. They parked at a place, from where one can neither view sunset nor sunrise from the houseboat or from the bank nearby. They also asked us if we would be interested in any Kerala Ayurvedic message that they would arrange on boat. Needless to say after 6 P.M. you need to plan your evening stay to spend time. I didn't find a carom on board. We spent evening time by watching Live TV on my handheld device. At 9 P.M. we received dinner with roti, dal fry, ladies' fingers curry and chicken curry. I requested the chef to provide fruits, bread and omelette in next morning breakfast without any south Indian preparation. After dinner we headed to the bedroom. This is where it could be slightly better, sleep quality was just ok. The Air-condition was perfect but I expected a night lamp inside bedroom. It is only sleep quality where it may receive only 3 star and another problem I faced was that the water tank emptied at the time I was bathing next morning and I had to wait 5 minutes while they refill the tank. The breakfast menu was our choicest option and at 8 A.M. the houseboat started moving towards the finishing point. We found several fishermen's boat in the lake and after cruising for 40 minutes we were dropped off at the finishing point. I'll take this opportunity to thank the service team too. Anthony, Pradeep who served with smile and the boatman (forgot his name). The experience was all positive except : 1. The houseboat should be parked at a place from where one could enjoy sunrise and sunset. 2. Sleep quality could have been slightly improved. 3. They need to monitor water level in the tank.
Date de la visite décembre 2017
Rédigé le 8 décembre 2017. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Akhil V
Akhil V
Hi Anupam Ji, It was so glad to hear from you ,that your family group were enjoyed the cruise and overnight stay with us.Thank you very much for your good words on our operations and cruise arrangements .we will definitely look in to your instructions and suggestions that may help us to improve the quality of our operations in fact. Sincerely, Customer Care Desk Aqua Jumbo House Boats Division.
Rédigé le 9 décembre 2017. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Naresh Rawat
Naresh Rawat
12 contributions
5,0 sur 5 bulles
Awesome experience- at Houseboat
I stayed with my family. Mr.Vinob took every note of the requirement, ensured the timely pick-up. The welcome drinks were refreshing. The rooms were neat and clean.AC was effective. The front deck allows you to have the proper view of the backwaters. The boat sailor Mr.Manish shares some good insights about the surroundings. The food -lunch was really good. Mr.Sujith & Mr.Pradeep ensured the good and sufficient quantity of the food. Overall, we all enjoyed and had a great time.
Date de la visite novembre 2017
Rédigé le 4 décembre 2017. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Akhil V
Akhil V
Dear Nareshji, Thanks for your kind cooperation during your stay with us and so glad to hear that your family enjoyed the Overnight stay with Aqua Jumbo. On Behalf of Management Customer Care Desk Aqua Jumbo
Rédigé le 5 décembre 2017. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Nilabja D
Nilabja D
1 contribution
1,0 sur 5 bulles
Terrible Experience
I stayed with my family on 9th Oct. Night When I booked through Yatra, I booked for Deluxe AC Room with TV and other amenities. 2 days before the trip, when I could not cancel my trip anymore, the Aqua Houseboat Mgr, Mr. Fredrick, called me up and informed that A/C is only between 9 PM to 6 AM. He was laughing and informed me, that, this is a busy season, in case, you want, you can cancel. Whereas , I will incur losses, if I cancel now. It was nowhere mentioned in the Yatra terms and Conditions About TV , he informed, only DVDs will be given but no Cable TVs On the day of the journey, we faced frequent power cuts, Fans were also not running as Inverter was going down and in the afternoon in the high humid condition, we have to bear the ordeal, despite paying close to 10000 bucks for one night In the evening, around 530PM, they parked the boat in a nearby village and we found the boat next to us is connected to Local Cable. When I called up Frederick, he informed, boat has no dish? I am not sure why he needs a dish while the nxt boat is connected to local cable wire A/C was not provided till 8 PM and it was a very bad condition. Food was ordinary I called up Yatra Customer Service 3 times and till date , did not get any answer for my complaints. Their role is glorified Agent or Dalal One should be careful taking services of this houseboat and amenities they are providing as lots of lack of amenities are not disclosed and are not given
Date de la visite octobre 2016 A voyagé en famille
Rédigé le 11 octobre 2016. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Akhil V
Akhil V
Dear Mr Nilabja Dey, First of all please check your date of stay with our property. It was on 10th Oct 2016 one night one bedroom a/c deluxe houseboat booked by you through Travel Guru. 2 days before your arrival, you called up to my mobile and ask me about the air condition timing on-board. As per our company policy deluxe air condition timing in houseboat is 9.00 pm to 6.00 am. But we are not adamant about the timing. At the evening most probably we start the air condition generator on 7 pm and provide air condition on-board. As l informed you about the deluxe houseboat air condition timing you suddenly disappointed and angry with me and ask me to provide full time air condition on-board in the same price. Humbly and politely l answered to you, it’s our company policy for deluxe houseboat a/c timing and if you need full time air-condition you have to pay extra charges or cancel your deluxe booking and book premium houseboat which provide full time air-condition on-board. But you keep on asking the same matter again and again unfortunately l smiled. In my understandings, in hospitality industry be a cheerful person is not a bad thing rather than impatient. Secondly, All our property listings online sites we mentioned the entertainment facilities in deluxe a/c houseboats are LCD TV and DVD Player only. We didn’t mention any site that we provide Satellite Cable Television network on-board. Upon your unfulfilled desire for full time air condition in a deluxe price and you were angry and disappointed to pay more money for additional facilities, you decided to target the negatives in our service and as a customer you can write anything upon your wish. But l am confident that thousands of our satisfied customers who cruised with us are still help us to recommend Aqua Jumbo Houseboat for their loved one’s for their cruise in Kerala Backwaters. We, Aqua Jumbo Team value each and every guest on-board and take cares all their on-board needs which we can fulfill. Sincerely Yours, Fedric Stephen, Reservation Manager, Aqua Jumbo Tours.
Rédigé le 6 novembre 2016. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Pravin S
Pravin S
1 contribution
5,0 sur 5 bulles
Houseboat stay worth an experience
Overall an excellent experience. The scenic beauty of Kerala gets multiplied when viewed from the House boat surrounded by calm backwaters. Very courteous staff who took all our questions about the place and served us excellent local cuisine which was a treat to our taste buds (especially if you are non veterinarian) A special mention of their honesty - At the time of the checkout, my wife forgot to took her purse which was kept in the cupboard. We had already reached Kumarkom, 2nd phase of our holiday and that is the time she realised this. I quickly called up Mr Fredrick and he quickly enquired this with their local staff and next day got this delivered to kumarkom (~50 kms away from Alleppey). Many thanks for this wonderful gesture. Thanks
Date de la visite juin 2016 A voyagé en couple
Rédigé le 21 juin 2016. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Akhil V
Akhil V
Dear Mr. Pravin S, We are happy to hear from you, thank you very much to choose Aqua Castle houseboat for your wonderful cruise in Kerala Backwaters. Once again thanks a lot for all your good words you said about Aqua Jumbo Team. We will see you next time. Wish you a good day...Thanks & Regards, Fedric Stephen, Manager, Reservations, Aqua Jumbo Tours
Rédigé le 22 juin 2016. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

DRShakti
DRShakti
Sebastopol, Californie8 contributions
2,0 sur 5 bulles
Very disappointing
Had the owner not represented his houseboat, Aqua Jumbo, as a luxury boat and charged accordingly (almost $300 per night) I would be writing a different review. It was the deception and over representation that caused such disappointment. The rooms were mediocre, the food acceptable but not exceptional, the service mid-level. It started off with a late pick up at our hotel in Cochin...in a dilapidated car with almost no AC (although we were paying, again, a high rate which was to include AC). The rest of the trip was, as mentioned, middle of the road. In all fairness, the crew onboard was very pleasant and I fault them in NO way...it is the owner/manager who is to blame for claiming a luxury experience when, in fact, it is a 2 1/2 star affair. For the same money I would look around and insure that your accommodations are commensurate with the price you are paying. (And I will certainly be more circumspect if ever i book another backwater cruise.) Do yourself a favor and go elsewhere.
Date de la visite décembre 2015 A voyagé avec des amis
Rédigé le 22 janvier 2016. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Résultats 1-10 sur 15

Ce que propose cette location
Activités
  • Points de pêche à proximité
Parking
  • Parking sécurisé disponible
Jolies vues
  • Vues sur la mer
Wi-Fi et internet
  • Wi-Fi
Équipements intérieurs
  • Climatisation
  • Accès internet
Cuisine et salle à manger
  • Réfrigérateur
Caractéristiques de l'emplacement
  • Emplacement en bord de mer
Salle de bain et linge
  • Draps fournis
  • Serviettes à disposition
Caractéristiques de l'établissement
  • Ventilateurs de plafond
  • Personnel sur place
Divertissements
  • Lecteur DVD
  • Chaîne stéréo
  • Télévision
Informations sur l'emplacement
  • Convient à des enfants
  • Bord de mer/de lac

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Ce qu'il faut savoir
Heure d'arrivée/de départ
Arrivez après 0 PM Départ avant 9 AM
Conditions d'annulation
  • Remboursement à 100 % en cas d'annulation moins de 24 heures après la réservation (à condition que le séjour ait lieu au moins 60 jours plus tard).
  • Remboursement de 50 %* si vous annulez au moins 4 semaines avant l'arrivée
  • Remboursement de 25 %* si vous annulez au moins 2 semaines avant l'arrivée
  • Aucun remboursement possible une fois la réservation confirmée

À propos de ce logement

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Questions fréquentes sur Aqua Castle Houseboat ( Aqua Jumbo Tours)

Aqua Castle Houseboat ( Aqua Jumbo Tours) peut accueillir jusqu'à 6 personnes. Voir toutes les informations sur la location..

Aqua Castle Houseboat ( Aqua Jumbo Tours) dispose de 2 salles de bain. Voir toutes les informations sur la location..

Aqua Castle Houseboat ( Aqua Jumbo Tours) dispose de 2 chambres. Voir toutes les informations sur la location..

La durée minimum du séjour à Aqua Castle Houseboat ( Aqua Jumbo Tours) est d'une nuit. Voir toutes les informations sur la location..

17 avis et 24 photos pour Aqua Castle Houseboat ( Aqua Jumbo Tours) | Tripadvisor - Alappuzha Location de vacances