Dear Lewis, thank you so much for taking your valuable time to share your thoughts and experience with me and other travelers. I was happy to read your most kind feedback and fascinated by your extensive knowledge of birds. Your comments give another dimension to my property. Thank you so much sharing your positive Grenadian adventure with us.

Response “The two bedroom house” is 1500sq ft villa and the garden is 1.5 acre of tropical fruit trees and flowers with small herd of five sheep which help an eco and organic gardening system. Lesley is my 73 year old gardener who looks after the property and takes care of the animals and has been employed by me for many years. He comes about 7.30-8 am (it is still dark in Grenada at 5.30 am) and spends about one hour tending to the animals and the garden. He occasionally needs to come into the house to water the plants on the terrace and the veranda, but always by appointment and with the agreement of the guests. There is also a maid who looks after the guests, cleaning etc. She comes once or twice a week. It is highly unfortunate and regrettable that the guests, two ladies, on this occasion were not happy. However, things did not get off to a good start as they lost their deposit for not making balance payment for the accommodation on the original due date. I however co-operated with them, gave them all the assistance possible and agreed to uphold their original booking despite this being against the policy of the booking website. During their stay I ended up having to communicate with the two ladies and the maid by telephone and emails on a daily basis and it became impossible for either of us to keep up with the guests unreasonable, unending and unpredictable demands and complaints. Furthermore my maid and I became worried for my property because the two ladies had been inviting strangers into my home. This is clearly a breach of trust and against the protocol of home stay holidays This house in Grenada is where I live and during the summer months I am away visiting friends and relatives. I was away during the ladies stay but I became exceedingly worried that the unprecedented behavior of the guests was making my staff very distressed. In the end I had politely suggested that they may find other accommodation. Once it was confirmed and they had moved out I sent them their refund immediately. They stayed in High Heaven 9 nights out 21 booked. Contrary to their opinion I had not offered a full or unconditional refund. They were charged for the days they stayed in High Heaven and received a refund with a detailed statement of accounts for the rest. However, I believe that now the behavior of these guests is becoming vindictive. They continued to pursue me by telephone and e-mails, including verbally attacking my maid in the street in St Georges, which is inexcusable. In my opinion their complaints have been addressed, they have been compensated appropriately and I consider the matter closed. In my defense it is true that I pointed out in an email that the ladies are not suited to be in my house, their complaints bear witness to this. For example it is traditional in the Caribbean for houses to be “open”; this is for many reasons not least to allow a cooling breeze to circulate. Also it is true that the house is on a steep hill, virtually all houses in Grenada are on a hill as it is a mountainous country – not flat like Barbados. Despite this the views from the terrace are rewarding with an exceptional views of the sun setting over the Caribbean Sea in the evening. In fact it is because the house is so natural that many visitors have really enjoyed their time here and it is a shame that these two visitors did not pay proper attention to the description on the website. I may have omitted the cats but as they live outside and are almost feral except the oldest, Duke, who has been with me for 14 years and likes people, it did not occur to me that this could be an issue. I will address this and make sure that the cats are now included in the details in case of other pet hair allergy sufferers. As for mosquitoes, Grenada is a tropical island. August falls in the middle of the rainy season which starts in June. Mosquitoes are inevitable. We do everything we can to keep them at bay. However the fact is they are attracted to the smell of some individuals and are able to detect it at 5 miles distance. A new mosquito net was offered to the guest but she declined. In response to that negative review I have gone over my listing trying to be more descriptive about the details of the property. Maria, High Heaven